What users are saying about
94 Ratings
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Top Rated
392 Ratings
94 Ratings
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Score 8.1 out of 101

Zoho CRM

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Top Rated
392 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Podio

Some people seemed to be confused by too many options. Customizing your work in a digital workspace needs means rethinking your possibilities by knowing your toolset well. In the beginning, I was a little bit frustrated, because I didn't see all these options and there was a lack of best practise. Studying the large Podio App Store solutions helped me to understand. If you do not have the time it's the best moment for getting in contact with one of the Podio partners.
Jan Florian Maas profile photo

Zoho CRM

Well suited for basic sales and pipeline management. Not appropriate if those leads or prospects need to be transferred into other organizations or companies. Good to use on more individualized sales teams, but not particularly great when it comes to collaborations. Limited tagging and chatting options for collaborative sales.If you are planning to work a pipeline to generate sales and are not in need of a great deal of communication between employees, this will be great for you.
Andrew McClean profile photo

Feature Rating Comparison

Project Management

Podio
7.3
Zoho CRM
Task Management
Podio
8.9
Zoho CRM
Resource Management
Podio
7.4
Zoho CRM
Gantt Charts
Podio
5.5
Zoho CRM
Scheduling
Podio
6.9
Zoho CRM
Workflow Automation
Podio
8.3
Zoho CRM
Team Collaboration
Podio
9.3
Zoho CRM
Support for Agile Methodology
Podio
7.5
Zoho CRM
Support for Waterfall Methodology
Podio
7.0
Zoho CRM
Document Management
Podio
7.4
Zoho CRM
Email integration
Podio
7.5
Zoho CRM
Mobile Access
Podio
6.1
Zoho CRM
Timesheet Tracking
Podio
6.5
Zoho CRM
Change request and Case Management
Podio
7.2
Zoho CRM
Budget and Expense Management
Podio
7.0
Zoho CRM

Professional Services Automation

Podio
7.6
Zoho CRM
Quotes/estimates
Podio
8.0
Zoho CRM
Invoicing
Podio
7.8
Zoho CRM
Project & financial reporting
Podio
7.7
Zoho CRM
Integration with accounting software
Podio
7.0
Zoho CRM

Sales Force Automation

Podio
Zoho CRM
8.5
Customer data management / contact management
Podio
Zoho CRM
8.8
Workflow management
Podio
Zoho CRM
8.8
Territory management
Podio
Zoho CRM
8.5
Opportunity management
Podio
Zoho CRM
8.7
Integration with email client (e.g., Outlook or Gmail)
Podio
Zoho CRM
7.8
Contract management
Podio
Zoho CRM
8.4
Quote & order management
Podio
Zoho CRM
8.2
Interaction tracking
Podio
Zoho CRM
9.1
Channel / partner relationship management
Podio
Zoho CRM
8.6

Customer Service & Support

Podio
Zoho CRM
8.0
Case management
Podio
Zoho CRM
8.0
Call center management
Podio
Zoho CRM
8.1
Help desk management
Podio
Zoho CRM
8.0

Marketing Automation

Podio
Zoho CRM
8.6
Lead management
Podio
Zoho CRM
8.7
Email marketing
Podio
Zoho CRM
8.4

CRM Project Management

Podio
Zoho CRM
8.5
Task management
Podio
Zoho CRM
8.7
Billing and invoicing management
Podio
Zoho CRM
8.2
Reporting
Podio
Zoho CRM
8.5

CRM Reporting & Analytics

Podio
Zoho CRM
8.7
Forecasting
Podio
Zoho CRM
8.8
Pipeline visualization
Podio
Zoho CRM
8.7
Customizable reports
Podio
Zoho CRM
8.8

Customization

Podio
Zoho CRM
8.4
Custom fields
Podio
Zoho CRM
8.2
Custom objects
Podio
Zoho CRM
8.2
Scripting environment
Podio
Zoho CRM
8.8
API for custom integration
Podio
Zoho CRM
8.3

Security

Podio
Zoho CRM
9.1
Single sign-on capability
Podio
Zoho CRM
9.2
Role-based user permissions
Podio
Zoho CRM
9.0

Social CRM

Podio
Zoho CRM
8.1
Social data
Podio
Zoho CRM
8.1
Social engagement
Podio
Zoho CRM
8.1

Integrations with 3rd-party Software

Podio
Zoho CRM
8.2
Marketing automation
Podio
Zoho CRM
8.2
Compensation management
Podio
Zoho CRM
8.2

Platform

Podio
Zoho CRM
7.9
Mobile access
Podio
Zoho CRM
7.9

Pros

Podio

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha profile photo

Zoho CRM

  • Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
  • Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
  • Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.
Adam Montgomery profile photo

Cons

Podio

  • Like a set of old-school Lego, you must know what you want to do with it before digging in. Just creating an account to “give it a try” won't do. This requires planning, and discipline to execute.
  • As of the date of the review, some functions, like CRM fall a little short of dedicated SaaS solutions. A lot can be achieved, however, with API and outside extension.
  • Again, as of date of review: No built-in task dependencies or Gantt chart functionality.
  • Somewhere along the line we lost Google Apps integration, which was a great way to clean the inbox. One used to be able to create a Task from within a message, which in turn would include the body of the email message for reference.
  • Calendar integration is convoluted. Global calendar, Workspace calendars. IT gets a little unwieldy to manage.
  • Sharing with clients is impractical.
Nando Cabán-Méndez profile photo

Zoho CRM

  • I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
  • I wish it had an easier integration with our marketing platform, Hubspot.
  • I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.
Ashley Gennett profile photo

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
I have a sales rep who is putting me in touch with a new support team member and we're supposed to have a meeting next week. It does not look particularly likely that we will end up choosing Podio based on my initial customer service experience, but I am not closing the door entirely. It's going to be an uphill battle for sure, but it is not entirely out of the question, particularly if they have improved task management on the horizon and can demonstrate a greatly improved attitude.
No photo available

Zoho CRM

Zoho CRM 7.6
Based on 19 answers
We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.
James Lochran profile photo

Usability

Podio

Podio 6.0
Based on 2 answers
Ease to use. Modify it yourself to suit your needs
No photo available

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.
Oral Tosun profile photo

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
Never experienced an off-time. Minor Bugs often solved within hours after reporting.
Jan Florian Maas profile photo

Zoho CRM

Zoho CRM 9.0
Based on 1 answer
No answer on this topic is available.

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
No photo available

Zoho CRM

Zoho CRM 9.0
Based on 1 answer
No answer on this topic is available.

Support

Podio

Podio 9.0
Based on 4 answers
Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
No photo available

Zoho CRM

Zoho CRM 4.0
Based on 4 answers
Horrible experience. They should send regular apologies and refunds to all existing customers.
Ajay Gupta profile photo

Implementation

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
No photo available

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho
Ron Sherwood profile photo

Alternatives Considered

Podio

Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects.Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
No photo available

Zoho CRM

I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.
Scott French profile photo

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
No photo available

Zoho CRM

No score
No answers yet
No answers on this topic

Return on Investment

Podio

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
Keller Baum profile photo

Zoho CRM

  • The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
  • We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
  • We are able to get our work done in a user-friendly environment. It helps the day run much smoother.
Sarah Lohsl profile photo

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Podio Editions & Modules

Additional Pricing Details

Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$12*

* /user/month

Zoho CRM Editions & Modules

Edition
Standard$121
Professional$201
Enterprise$351
  1. per user, per month
Additional Pricing Details

Rating Summary

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