What users are saying about
34 Ratings
3 Ratings
34 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Classy

Classy is perfect for an organization who likes to create a lot of peer to peer campaigns and sell tickets to an event. I would not recommend it for use as the only event management software for your event but it's a good place to sell tickets and keep registration organized. It is also well suited for a team that lacks a designer because it is so simple to use
Anonymous | TrustRadius Reviewer

Eventzilla

If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.
Aaron Goldstein | TrustRadius Reviewer

Pros

Classy

  • The fundraising website is easy for a nonprofit to set up. You can customize things like colors and logos and the rest of it is taken care of for you.
  • Fundraisers (constituents) have a pretty easy time using Classy. The system is pretty straightforward with how you sign up to create a page and then it's pretty easy for users to edit their page and share to fundraise.
  • Classy's reporting options are pretty good and allow an organization to view information about fundraisers.
Daniella Dowiak | TrustRadius Reviewer

Eventzilla

  • Simple event setup.
  • Easy to update details and create effective ticketing collateral.
Joshua VanMeter | TrustRadius Reviewer

Cons

Classy

  • It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
  • Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).
Emily Westergaard | TrustRadius Reviewer

Eventzilla

  • Some aspects of the software could be more intuitive - I found that pointing my domain to the Eventzilla landing page was extremely difficult
  • It is not easy to get a hold of customer support - It took a significant amount of time for me to get in contact with a support agent
Aaron Goldstein | TrustRadius Reviewer

Usability

Classy

Classy 9.0
Based on 1 answer
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
Anonymous | TrustRadius Reviewer

Eventzilla

Eventzilla 7.0
Based on 1 answer
As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased
Aaron Goldstein | TrustRadius Reviewer

Support Rating

Classy

Classy 9.8
Based on 6 answers
Classy has incredible support. They are available by phone and have called me several times to check-in and help me with questions that I had. Their newsletters and articles have been beneficial. They also give resources and how-to guides that we have studied and used throughout the year. We've been grateful for their expertise.
Nick Shoff | TrustRadius Reviewer

Eventzilla

Eventzilla 5.7
Based on 4 answers
Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.
Joshua VanMeter | TrustRadius Reviewer

Alternatives Considered

Classy

I have not used or evaluated any other products like Classy. This was the system our nonprofit was using when I was hired. We have found no reason to look to other platforms as Classy has been invaluable to us. We really value Classy, and we are not looking to switch any time soon
Anonymous | TrustRadius Reviewer

Eventzilla

I am not particularly familiar with any event registration / ticketing alternatives. This software was used by my organization when I was hired and it is all I am familiar with!
Aaron Goldstein | TrustRadius Reviewer

Return on Investment

Classy

  • Over the past 2 years our organization, events, and programming has grown roughly 135%. Using Classy daily helped us to achieve that.
  • The platform has helped us identify ongoing or sporadic supporters that we can engage further with to turn into top supporters.
Mark Hackett | TrustRadius Reviewer

Eventzilla

  • Client event management takes minutes rather than hours.
  • Cost to our business is much lower than other solutions.
Joshua VanMeter | TrustRadius Reviewer

Screenshots

Pricing Details

Classy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Eventzilla

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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