What users are saying about
128 Ratings
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Score 8.6 out of 100
86 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Code42 (formerly CrashPlan)

Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue
Liz Wade | TrustRadius Reviewer

Rubrik

It is by far the easiest and well thought out backup solution I've encountered. If you have requirements to archive into AWS, Azure, or GCP, it is extremely easy to configure. You will be up and archiving in minutes. The SLA based job scheduling is very intuitive. The only negative or less appropriate usage I can think of would be the instantiation piece. It takes several hours to instantiate one VM to a cloud environment. This could be our lack of bandwidth, but it is only feasible for a long term DR scenario.
Toby Wenzel | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Code42 (formerly CrashPlan)
Rubrik
8.6
Universal recovery
Code42 (formerly CrashPlan)
Rubrik
8.4
Live recovery
Code42 (formerly CrashPlan)
Rubrik
8.8
Recovery verification
Code42 (formerly CrashPlan)
Rubrik
8.3
Business application protection
Code42 (formerly CrashPlan)
Rubrik
8.3
Multiple backup destinations
Code42 (formerly CrashPlan)
Rubrik
8.8
Incremental backup identification
Code42 (formerly CrashPlan)
Rubrik
8.0
Backup to the cloud
Code42 (formerly CrashPlan)
Rubrik
9.2
Deduplication and file compression
Code42 (formerly CrashPlan)
Rubrik
8.4
Snapshots
Code42 (formerly CrashPlan)
Rubrik
8.4
Flexible deployment
Code42 (formerly CrashPlan)
Rubrik
8.7
Management dashboard
Code42 (formerly CrashPlan)
Rubrik
8.3
Platform support
Code42 (formerly CrashPlan)
Rubrik
8.7
Retention options
Code42 (formerly CrashPlan)
Rubrik
9.2
Encryption
Code42 (formerly CrashPlan)
Rubrik
9.2

Pros

Code42 (formerly CrashPlan)

  • Code42 is an extremely powerful and flexible backup program with multiple options of what files to backup, how often to back them up, how much CPU should be used during backup operations (both when a user is present and away), how much bandwidth should be used during backup (again both while a user is present and away), and a multitude of other options.
  • Unlike a number of other cloud-based backup services, Code42 can backup network drives (such as those from a Synology NAS) - this makes setting up a backup system a lot more simple and cost-effective, as you can connect multiple network drives to a single computer - and backup both that computer and the attached network drives.
  • Code42 keeps your backup history indefinitely. This means that if you delete a file, a year goes by, and you need to recover that file, you can use Code42 to do that. Most other cloud-based backup services only keep history for around 30 days before deleting them from the backup archive.
  • Another powerful feature, Code42 allows you to not only back up to the CrashPlan Central cloud, but also to an external drive or network drive. Essentially, you can use Code42 as an all-in-one backup solution for both local and cloud backups. The local backups are heavily compressed with data deduplication to save space on the backup destination, thus allowing you to keep a long history of backups.
  • The cloud-based backups can be heavily encrypted with a custom made encryption key that even Code42 can't recover.
Aaron Pinsker | TrustRadius Reviewer

Rubrik

  • Simplified backup. Rubrik integrates well with modern data-center technologies. Rubrik backups are SLA-based, and you can apply SLAs to different levels of your infrastructure, e.g. from granular VM-based assignments to covering whole site with few clicks.
  • Simplified restore. Easy to use interface allows for delegation of restores to any user group.
  • Simplified backup to cloud makes replacing outdated backup targets, such as tape libraries, an easy task.
  • Simplified DR to cloud. In addition to the ability to mount restored virtual machines from the Rubrik appliances itself, Rubrik allows you to spin up backed up to the cloud instances in Azure cloud.
Paul Lerner | TrustRadius Reviewer

Cons

Code42 (formerly CrashPlan)

  • The first backup is taxing on the system. Some users report that their computers become almost useless. You can set maximum usage and idle time usage parameters but the original backup is still time and resource consuming. Be prepared.
  • The initial setup is lengthy and confusing. If it weren't for the walkthrough with the technical support administrator, I would never have attempted it.
  • Feedback from the admin portal is non-existent. We had multiple systems whose backups wouldn't start and finally realized, through other means, that we were out of licenses.
  • Users can stop and disable the service.
Kenneth Hess | TrustRadius Reviewer

Rubrik

  • I would like to have the ability to set expiration dates for relics. When VMs are deleted, the backups (relics) require manual intervention to remove, and I may not want them removed right away.
  • Integration of multiple clusters into a single dashboard.
  • I'd like to see more granular control of SLA retentions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.9
Based on 2 answers
No other product works as well.
Clifford Goeke | TrustRadius Reviewer

Rubrik

No score
No answers yet
No answers on this topic

Usability

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.8
Based on 3 answers
Everything is great except support for desktop and Mobile Safari browsers
Nathan McQuillen | TrustRadius Reviewer

Rubrik

Rubrik 8.2
Based on 2 answers
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
Anonymous | TrustRadius Reviewer

Support Rating

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 7.7
Based on 8 answers
The good news is that we have not had a need for very much support at all from CrashPlan Pro; however, their support model while adequate does not set them apart from other vendors. CrashPlan Pro has sufficient and adequate support but is not always the easiest to use or find what you are looking for.
David White | TrustRadius Reviewer

Rubrik

Rubrik 8.8
Based on 7 answers
I have had nothing but great service from Rubrik's support. The support tunnel option is great as they can connect without the need for WebEx or JoinMe to work on your cluster. They are always willing to perform upgrades even though upgrading is super easy for the customer, but some would prefer support to do them.
Toby Tapp | TrustRadius Reviewer

Implementation Rating

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.7
Based on 2 answers
Very easy to follow the install guide.
Michael Stepetic | TrustRadius Reviewer

Rubrik

No score
No answers yet
No answers on this topic

Alternatives Considered

Code42 (formerly CrashPlan)

We compared CrashPlan with other choices and they were either too expensive or didn't have the backup capacity we required at the time. For lack of a better solution, we were very close to signing with Mozy, and this was years ago when CrashPlan was still a new player in the market. I found them at the eleventh hour and started the product comparison. Mozy couldn't offer us unlimited storage space and when we found that CrashPlan could, it was almost a no-brainer. Carbonite was a close contender as well, but if I recall correctly, they didn't offer enterprise level pricing that we were looking for (note, this was years ago and their current offerings may be different).
Alan Richtmyer | TrustRadius Reviewer

Rubrik

Veeam is the closest to Rubrik but still cannot compare in its simplicity and success rates. The others just don't even compare, heck you have to have a PHD just to use CommVault
Sam Kemp | TrustRadius Reviewer

Return on Investment

Code42 (formerly CrashPlan)

  • The licensing cost is negligible on our budget, but the return and peace of mind is significant. It has already saved our butts against ransomware viruses and we've lost data in natural disasters before - now we're prepared if it happens again!
Leora &quot;Sparky&quot; Thomas | TrustRadius Reviewer

Rubrik

  • Increasing of service's request: old customers asked us backup service after they realized we were using Rubrik
  • New customers, came because of Rubrik, asked for new services
  • Old customers already using previous backup solution decided to leave the service since more expensive
  • Overall, ROI is positive
Raffaello Poltronieri | TrustRadius Reviewer

Screenshots

Code42 (formerly CrashPlan)

Pricing Details

Code42 (formerly CrashPlan)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rubrik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Code42 (formerly CrashPlan)
8.8
Rubrik
8.7

Likelihood to Renew

Code42 (formerly CrashPlan)
9.9
Rubrik

Usability

Code42 (formerly CrashPlan)
9.8
Rubrik
8.2

Support Rating

Code42 (formerly CrashPlan)
7.7
Rubrik
8.8

Implementation Rating

Code42 (formerly CrashPlan)
9.7
Rubrik

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