What users are saying about
6 Ratings
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Score 7.1 out of 100
13 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

Reply

If you feel that sales team is not focusing on clients after 4-5 follow ups then this is the best software, it will help you to communicate with old leads by cold emails and this can lead to significant increase in business. Also using Reply you can understand the performance of your campaigns so that you can make necessary changes.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
Reply
Contact preview
ConnectLeader Click Dialer
6.2
Reply
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
Reply
Call notes & tags
ConnectLeader Click Dialer
8.0
Reply
Automatic call logging
ConnectLeader Click Dialer
7.1
Reply

Core Dialer

ConnectLeader Click Dialer
7.3
Reply
Outbound dialing
ConnectLeader Click Dialer
7.2
Reply
Custom caller ID
ConnectLeader Click Dialer
8.1
Reply
Click-to-call
ConnectLeader Click Dialer
7.2
Reply
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
Reply
Dialer contact import
ConnectLeader Click Dialer
8.0
Reply
Campaign & list management
ConnectLeader Click Dialer
7.1
Reply

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
Reply
Follow-up calls
ConnectLeader Click Dialer
6.1
Reply
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
Reply
Dialer compliance
ConnectLeader Click Dialer
7.1
Reply

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

Reply

  • Personal text-based email drip campaigns. Formatting is limited, so campaigns with HTML or heavily formatted will not work, but if you’re looking for features in regular text-based emails, Reply works great.
  • Customized emails. Even in a prewritten campaign with merged fields, sometimes you still need to customize the email slightly to certain individuals. You’re able to edit emails in a campaign to individual contacts so they receive exactly what you want but without having to create a separate campaign.
  • Tracking. Reply is great at sorting replies to emails as interested, uninterested, etc and manages them all in an inbox per campaign. The sorting algorithms are very accurate and it does a nice job tracking opens, clicks, and overall interest based on the content of an email reply.
Anonymous | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

Reply

  • There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.
Zee Gimon | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

Reply

Reply 8.0
Based on 2 answers
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
Dailius Wilson | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

Reply

Reply is a great tool, but it is not as sophisticated as Outreach. I think Outreach works best for larger companies, while Reply works great for smaller ones. The two tools have a lot of similarities. Outreach has also built a culture around their product, whereas Reply has not done so.
Anonymous | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

Reply

  • Reply has helped us successfully send hundreds of invitations that turned into customers that attended our events.
  • We have lost money through the inability to export results of campaigns and therefore lost data and leads.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

Reply

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Reply Editions & Modules

Edition
Individual$701
Business$2002
  1. per user
  2. 3 users
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
Reply
9.0

Support Rating

ConnectLeader Click Dialer
7.0
Reply
8.0

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