What users are saying about
Top Rated
772 Ratings
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172 Ratings
Top Rated
772 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Sendinblue

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172 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

  • Constant Contact ranks higher in 3 feature sets: Email & Online Marketing, Reporting & Analytics, Pre-Send Testing

Email & Online Marketing

7.6

Constant Contact

76%
6.2

Sendinblue

62%
Constant Contact ranks higher in 9/9 features

WYSIWYG email editor

7.5
75%
83 Ratings
6.5
65%
90 Ratings

Dynamic content

7.6
76%
83 Ratings
6.1
61%
82 Ratings

Ability to test dynamic content

7.6
76%
82 Ratings
6.0
60%
80 Ratings

Landing pages

7.4
74%
56 Ratings
6.0
60%
11 Ratings

A/B testing

7.1
71%
53 Ratings
6.5
65%
10 Ratings

Mobile optimization

8.0
80%
86 Ratings
6.2
62%
90 Ratings

Email deliverability reporting

8.6
86%
136 Ratings
6.6
66%
140 Ratings

List management

8.1
81%
92 Ratings
5.8
58%
96 Ratings

Triggered drip sequences

6.8
68%
48 Ratings
6.2
62%
54 Ratings

Reporting & Analytics

7.7

Constant Contact

77%
6.9

Sendinblue

69%
Constant Contact ranks higher in 2/3 features

Dashboards

7.8
78%
88 Ratings
8.0
80%
19 Ratings

Standard reports

7.8
78%
89 Ratings
6.0
60%
97 Ratings

Custom reports

7.5
75%
58 Ratings
6.8
68%
10 Ratings

Pre-Send Testing

8.0

Constant Contact

80%
6.0

Sendinblue

60%
Constant Contact ranks higher in 8/8 features

URL Validation

8.3
83%
31 Ratings
N/A
0 Ratings

Link Tracking

8.0
80%
34 Ratings
6.0
60%
47 Ratings

Image Validation

8.2
82%
32 Ratings
N/A
0 Ratings

Inbox Display

8.0
80%
35 Ratings
N/A
0 Ratings

Email Accessibility Tools

8.0
80%
28 Ratings
N/A
0 Ratings

Spelling and Grammar Check

7.3
73%
33 Ratings
N/A
0 Ratings

Spam Testing

7.6
76%
26 Ratings
N/A
0 Ratings

Email Previews

8.3
83%
42 Ratings
N/A
0 Ratings

Attribute Ratings

  • Constant Contact is rated higher in 6 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Implementation Rating, Product Scalability
  • Sendinblue is rated higher in 2 areas: Likelihood to Renew, Availability

Likelihood to Recommend

7.7

Constant Contact

77%
109 Ratings
5.8

Sendinblue

58%
102 Ratings

Likelihood to Renew

9.0

Constant Contact

90%
22 Ratings
9.1

Sendinblue

91%
7 Ratings

Usability

9.3

Constant Contact

93%
10 Ratings
8.8

Sendinblue

88%
6 Ratings

Availability

9.0

Constant Contact

90%
4 Ratings
9.1

Sendinblue

91%
2 Ratings

Performance

10.0

Constant Contact

100%
4 Ratings
9.1

Sendinblue

91%
2 Ratings

Support Rating

10.0

Constant Contact

100%
17 Ratings
1.8

Sendinblue

18%
15 Ratings

Online Training

10.0

Constant Contact

100%
1 Rating

Sendinblue

N/A
0 Ratings

Implementation Rating

10.0

Constant Contact

100%
9 Ratings
9.1

Sendinblue

91%
3 Ratings

Configurability

10.0

Constant Contact

100%
1 Rating

Sendinblue

N/A
0 Ratings

Product Scalability

10.0

Constant Contact

100%
1 Rating
9.1

Sendinblue

91%
1 Rating

Likelihood to Recommend

Constant Contact

Constant Contact is the best tool for communicating information in an attractive way to multiple people with customizable pictures, content, and links. It is also the best option for tracking information regarding what constituents received the email, clicked through, unsubscribed, etc. This platform makes keeping track of data for multiple levels of constituents manageable.
Read full review

SendinBlue

We have only been using for a month, but not finding the drag and drop working all that well. Still have to go back in again and work out how to move sections around. This should be a simple process, but it is not.
Read full review

Pros

Constant Contact

  • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
  • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
  • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
  • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
Read full review

SendinBlue

  • Sendinblue allows you to send emails that do not arrive in spam
  • Sendinblue, through its security measures and filters, helps keep contact databases well organized and up to date
  • Sendinblue offers an easy-to-use newsletter creation tool and, in case of lack of inspiration, many templates
Read full review

Cons

Constant Contact

  • Drag and drop interface can be buggy. For example, when you drag in a component, sometimes the email template keeps scrolling, so you're not able to actually drop in the component.
  • Reporting is a bit confusing. There are 2 different ways to access reporting and I believe only one of them allowed you to view click rates for embedded links.
  • Limitations on the drag and drop interface. For example, you're not able to create a sidebar that spans the entire length of the email, which was a request from a client.
Read full review

SendinBlue

  • As I support two organizations for use of Sendinblue, it would be nice to link accounts for the purpose of sharing campaign builder assets between organizations.
  • The ability to build and use campaign templates for deployment in "one-off" emails generated through the inbox.
  • A folder structure withing image files to organize graphic images, (i.e. Staff Photos, Company Logos, Product Image Files, etc.
  • Continued enhancements of the CRM component, email tracking, hierarchical account relationships.
Read full review

Pricing Details

Constant Contact

Starting Price

$9.99 per month

Editions & Modules

Constant Contact editions and modules pricing
EditionModules
Core$9.991
Plus$45.002
CRM Platform by SharpSpring$449.003

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Add on the SMS Marketing tool to any Core or Plus Constant Contact account. SMS is only available in the US for Core and Plus paid plans. SMS can be added when logged in to your account after purchase. Plans start at $10/month for up to 500 messages.

Sendinblue

Starting Price

$0 per month

Editions & Modules

Sendinblue editions and modules pricing
EditionModules
Free01
Lite252
Premium653
EnterpriseContact sales team4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

Likelihood to Renew

Constant Contact

There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Read full review

SendinBlue

SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
Read full review

Usability

Constant Contact

There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Read full review

SendinBlue

I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
Read full review

Reliability and Availability

Constant Contact

No major problems in sending out the email campaigns and accessing the analytics
Read full review

SendinBlue

I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
Read full review

Performance

Constant Contact

The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Read full review

SendinBlue

Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
Read full review

Support Rating

Constant Contact

I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Read full review

SendinBlue

These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
Read full review

Implementation Rating

Constant Contact

Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Read full review

SendinBlue

If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
Read full review

Alternatives Considered

Constant Contact

We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
Read full review

SendinBlue

I selected Sendinblue because my users and customers don't speak and read English, so the french version of an email solution was the best way to answer them. Since 2017, I always recommended Sendinblue to my customers and partners, even if they use another solution, I convert them and never go back again.
Read full review

Scalability

Constant Contact

Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Read full review

SendinBlue

They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
Read full review

Return on Investment

Constant Contact

  • Good email marketing option that we need to expand on
  • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
  • Very affordable and we plan in keeping it as a resource
Read full review

SendinBlue

  • The ROI has been very positive - We have been able to bring the entire process in-house to the marketing department
  • We are saving time and money by not involving outside contractors
  • We save resources by not involving I.T.
  • The amount of time we save by being able to create the email from concept to completion, all by one person, is astronomical.
  • We save some cost by using the Sendinblue stock image options
Read full review

Screenshots

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