What users are saying about
27 Ratings
27 Ratings
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Score 8.1 out of 100
211 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Security

    9.0

    Contentful

    90%

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.7

    Contentful

    77%

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 2/2 features

    API

    7.0
    70%
    5 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.2

    Contentful

    72%

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 8/8 features

    WYSIWYG editor

    7.3
    73%
    4 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Admin section

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Page templates

    7.6
    76%
    4 Ratings
    N/A
    0 Ratings

    Library of website themes

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    7.2
    72%
    2 Ratings
    N/A
    0 Ratings

    Publishing workflow

    4.0
    40%
    6 Ratings
    N/A
    0 Ratings

    Form generator

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Web Content Management

    6.9

    Contentful

    69%

    Ion, by Rock Content

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 5/5 features

    Content taxonomy

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    SEO support

    8.1
    81%
    4 Ratings
    N/A
    0 Ratings

    Bulk management

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    4.1
    41%
    4 Ratings
    N/A
    0 Ratings

    Community / comment management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Content Creation

    Contentful

    Feature Set Not Supported
    N/A
    7.5

    Ion, by Rock Content

    75%
    Ion, by Rock Content ranks higher in 2/2 features

    Ideation

    N/A
    0 Ratings
    9.9
    99%
    99 Ratings

    Content collaboration

    N/A
    0 Ratings
    5.1
    51%
    94 Ratings

    Content Publishing

    Contentful

    Feature Set Not Supported
    N/A
    8.6

    Ion, by Rock Content

    86%
    Ion, by Rock Content ranks higher in 6/6 features

    Content hub

    N/A
    0 Ratings
    9.9
    99%
    104 Ratings

    Forms / Gated content

    N/A
    0 Ratings
    9.9
    99%
    107 Ratings

    Embedded CTAs

    N/A
    0 Ratings
    9.9
    99%
    108 Ratings

    Content distribution

    N/A
    0 Ratings
    8.0
    80%
    93 Ratings

    Content promotion

    N/A
    0 Ratings
    8.0
    80%
    86 Ratings

    Content automation

    N/A
    0 Ratings
    6.0
    60%
    90 Ratings

    Content Reporting & Analytics

    Contentful

    Feature Set Not Supported
    N/A
    8.4

    Ion, by Rock Content

    84%
    Ion, by Rock Content ranks higher in 4/4 features

    Audience profiling and targeting

    N/A
    0 Ratings
    6.0
    60%
    91 Ratings

    Closed-loop tracking and reporting

    N/A
    0 Ratings
    8.0
    80%
    95 Ratings

    Content performance analytics

    N/A
    0 Ratings
    9.8
    98%
    116 Ratings

    Campaign optimization dashboard

    N/A
    0 Ratings
    9.7
    97%
    107 Ratings

    Attribute Ratings

    • Ion, by Rock Content is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Contentful

    80%
    7 Ratings
    9.8

    Ion, by Rock Content

    98%
    135 Ratings

    Likelihood to Renew

    Contentful

    N/A
    0 Ratings
    7.0

    Ion, by Rock Content

    70%
    22 Ratings

    Usability

    Contentful

    N/A
    0 Ratings
    7.4

    Ion, by Rock Content

    74%
    17 Ratings

    Availability

    Contentful

    N/A
    0 Ratings
    10.0

    Ion, by Rock Content

    100%
    1 Rating

    Performance

    Contentful

    N/A
    0 Ratings
    9.0

    Ion, by Rock Content

    90%
    1 Rating

    Support Rating

    Contentful

    N/A
    0 Ratings
    10.0

    Ion, by Rock Content

    100%
    36 Ratings

    Online Training

    Contentful

    N/A
    0 Ratings
    8.0

    Ion, by Rock Content

    80%
    1 Rating

    Implementation Rating

    Contentful

    N/A
    0 Ratings
    10.0

    Ion, by Rock Content

    100%
    12 Ratings

    Product Scalability

    Contentful

    N/A
    0 Ratings
    10.0

    Ion, by Rock Content

    100%
    2 Ratings

    Likelihood to Recommend

    Contentful

    Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
    Jennifer Garcia | TrustRadius Reviewer

    Ion, by Rock Content

    If you want to choose a quick start template and fill in the fields with your content, Ion will be fantastic for you. We've done this with whitepapers and quizzes and it's been great and extremely easy to use.If you have an exact idea of what you want, and a background in web development, you may get frustrated. Ion has some quirks that make it tricky to fully customize - everyone once in a while I really just want to go into the HTML and make some changes, but can't.If you are looking to reuse a piece of content for specific targeting (industry or account-specific), Ion is great. The dynamic substitutions are great and very helpful.
    Anonymous | TrustRadius Reviewer

    Pros

    Contentful

    • Clean, modern interface (not clunky and outdated, like WordPress)
    • High degree of flexibility (I can structure data any way my clients need)
    • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
    Andrew Folts | TrustRadius Reviewer

    Ion, by Rock Content

    • Quick Starts make it so easy to get started.
    • Real-time updates are awesome and save a ton of wasteful process.
    • The combination of user friendliness for simple things and the flexibility to do more complex things is great.
    • Chat support is excellent and deeper-dive support has been super helpful.
    • The ability to use these tools in the cloud or embedded has given us tactic flexibility.
    Steve Gandola | TrustRadius Reviewer

    Cons

    Contentful

    • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
    • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
    • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
    Eric Mason | TrustRadius Reviewer

    Ion, by Rock Content

    • Ion University, while stacked with a wealth of information, is difficult to navigate from a troubleshooting perspective. The tutorial videos are all very helpful, but they are also very long. Sometimes I would want to search for how to address a particular issue I was struggling with and it would be a two-minute segment buried in a 45-minute video.
    • Again, getting back the self-guidance side of things. I think a lot of the tutorials are set up in a way that makes sense to Ion, but not as much to the end user.
    • I think the controls admins use when creating new users could be a bit more straightforward.
    Taylor Bornstein | TrustRadius Reviewer

    Pricing Details

    Contentful

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0

    Contentful Editions & Modules

    Edition
    CommunityFree
    Team489/month
    EnterpriseCustom
    1. none
    Additional Pricing Details

    Ion, by Rock Content

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $5,500

    Starting Price

    $0 per year

    Ion, by Rock Content Editions & Modules

    Edition
    Managed Services + SaaSCustom1
    1. per year
    Additional Pricing Details
    ion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.

    Likelihood to Renew

    Contentful

    No score
    No answers yet
    No answers on this topic

    Ion, by Rock Content

    Ion, by Rock Content 7.0
    Based on 22 answers
    We use it for every landing page and we plan on only doing more dynamic content creation. We dont see that option coming in-house any time ever in the future. ION has a very robust platform for us to work with that really allows us to do more for our customers in regards to having the one-to-one conversation.
    Laura Medley | TrustRadius Reviewer

    Usability

    Contentful

    No score
    No answers yet
    No answers on this topic

    Ion, by Rock Content

    Ion, by Rock Content 7.4
    Based on 17 answers
    Usability is straightforward, with extensive documentation and tutorials provided to ensure landing pages are built to specifications and can be optimized for performance. Built-in platform funnels give insight into customer dropoff, success/failures, and conversions (at a glance). Setting up a landing page can be done quickly and easily, with numerous integrations (CRMs like SalesForce, for instance) supported
    Leah Jakaitis | TrustRadius Reviewer

    Performance

    Contentful

    No score
    No answers yet
    No answers on this topic

    Ion, by Rock Content

    Ion, by Rock Content 9.0
    Based on 1 answer
    Sometimes the editor can be a little slow.
    Kelly Saux | TrustRadius Reviewer

    Support Rating

    Contentful

    No score
    No answers yet
    No answers on this topic

    Ion, by Rock Content

    Ion, by Rock Content 10.0
    Based on 36 answers
    The ION support team is amazing. There has not been a single issue they they could not solve for me. If there is a feature or request that they do not have, they have even, on occasion, created custom scripts for our team.*Update 6/5/17 - ION has continued to delight on multiple occasions. I appreciate their attention to detail and ability to solve whatever issue I have. After 3+ years of use and support, ION still has my full endorsement.
    Chris Schultz | TrustRadius Reviewer

    Online Training

    Contentful

    No score
    No answers yet
    No answers on this topic

    Ion, by Rock Content

    Ion, by Rock Content 8.0
    Based on 1 answer
    They offer a great amount of online training, videos, articles, etc. There is usually an answer available if you run into an issue. I would recommend taking advantage of the online training they offer. I wish I would have done it sooner.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Contentful

    No score
    No answers yet
    No answers on this topic

    Ion, by Rock Content

    Ion, by Rock Content 10.0
    Based on 12 answers
    There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
    Jessica Hill | TrustRadius Reviewer

    Alternatives Considered

    Contentful

    Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
    Nathan Richardson | TrustRadius Reviewer

    Ion, by Rock Content

    I was not the decision maker to choose this over Uberflip, but the UI is much more appealing to me. It's incredibly easy to use, clean, and from a backend standpoint, it requires little to no tech savvy'ness. Our team has really enjoyed using it and has required no training what-so-ever.
    Aubyn Scolnick | TrustRadius Reviewer

    Scalability

    Contentful

    No score
    No answers yet
    No answers on this topic

    Ion, by Rock Content

    Ion, by Rock Content 10.0
    Based on 2 answers
    Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
    Georgia Dardick | TrustRadius Reviewer

    Return on Investment

    Contentful

    • Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
    • Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
    Nathaly Sierra | TrustRadius Reviewer

    Ion, by Rock Content

    • Though we have not had the service long enough to see any measurable outcomes, we've been able to create interactive web content faster than ever before
    • The speed with which we can build interactive pages and re-use assets has been critical as projects we've done with Ion have made their way around and more and more internal clients have said "me too" for their own projects
    • It is very pricey at $28K for the base annual subscription (dropping to $24k after the first year), so depending on your budgetary situation, that may make no sense for your team--but we had contract money set aside for a company to build us a microsite for around the amount, so we just used it for Ion instead and will now be building the microsite ourselves using it
    Jesse Bond | TrustRadius Reviewer

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