Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…
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Cvent Event Diagramming
Score 9.4 out of 10
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Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting customers. The vendor boasts over 175,000 unique users who rely on Social Tables and state that over 4 million events have been planned within the platform.
We have not used many other event products. We used Attend and iModules before Cvent and those sites were not nearly as robust, comprehensive, or engaging. There is not another event management platform out there that also gives you interactive floorplans. I wish that was more …
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Chose Cvent Event Management
We use Linvio for Salesforce and Cvent is much better
Some of the programs listed above accomplish different tasks and objectives, so comparing them directly to Cvent is a bit tricky. However, again, the robust nature of the Cvent program and event management software is what sets it apart. I also appreciate the fact that Cvent …
Cvent Event Management is the caviar of event management tools. It is expensive, but you get what you pay for. Again, it is useful to us for our larger complex events that involve multiple invite lists and sessions, but is cost prohibitive when it is a basic yes/no scenario. It …
In my previous job, I used Certain database, which worked, but was not nearly as robust as Cvent. Cvent has many tools, including site sourcing/selection, registration, surveys, CrowdCompass-- which is their mobile app for events, abstract submission and management-- and their …
It's accurate - everything else I used is merely a template. Without the accuracy it's all a guess, the accuracy has allowed me to maximize our spaces to fit a client's needs!
It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to …
I have not used other products like Cvent Social Tables. We used to make floorplans using PowerPoint. We would use the general outline of the room with circles and squares. Worked almost just as well as social tables, and it was easy for the client to make changes without …
I have never created a floor plan in Cvent Social Tables directly - is it even possible? I think a benefit for Cvent Social Tables would be to create badges via an attendee list, or is it possible, and I don't know about it?
We have tried a few other options that were a lower cost or free and they did not offer nearly the features that Social Tables has. One of the things we like the best is that we can have many folks signed in at once due to our licenses because we often have several people …
In all honesty, I think of Social Tables when creating floor plans and room designs. In my opinion, it is the industry leader. If you work with general contractors/decorators, they can provide you with CAD drawings, but you are relying on someone else and at the mercy of their …
The only other product we have used is Microsoft Excel. There is some level of comfort in using Excel in that it is very manual and can allow a certain level of control. However, by using Social Tables we are able to streamline the entire process and eliminate the risk of human …
Cvent Event Management has streamlined our processes, allowing a small staff to manage our events effortlessly. From event set-up through feedback, the software integrates all elements, reducing duplication of effort. Our contact database tracks our membership, allowing us to charge the appropriate registration cost and send event emails based on registration type. Using the Attendee Hub App, we have eliminated the paper program and communicate instantaneously with our attendees. Printing the badges onsite has allowed us to keep registration open longer and gain more attendees.
It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space
Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally, Eventbrite does not provide as many customizable options or branding opportunities.
It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well
This program allows us to be nimble in our communication with our vendors and clients.
This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.