What users are saying about
3 Ratings
Top Rated
98 Ratings
3 Ratings
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Score 7.3 out of 100
Top Rated
98 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Darwinbox

I am able to see all the HR details about my employment through this app:
  • Manage my organization profile.
  • Add my certificates and details.
  • Process my performance evaluation.
  • Apply leaves and fill the timesheet.
  • Search any employee of the organization and find their role, team, hierarchy.
  • View any tax letters, HR letters, etc.
Anonymous | TrustRadius Reviewer

Paychex Flex

It is suited for a small to medium-sized company and for those who have outside employees who require punching in. The time clock is great for keeping track of those out in the field. They also send out W2's and can be a time saver. They will also send updated Posters and will help you write your company employee handbook. They will automatically deposit employee's checks, and if needed, will send a check directly to be given to the employee.
Craig West | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Darwinbox
5.0
Paychex Flex
5.9
Employee demographic data
Darwinbox
1.0
Paychex Flex
7.5
Employment history
Darwinbox
3.0
Paychex Flex
6.3
Job profiles and administration
Darwinbox
6.0
Paychex Flex
6.6
Workflow for transfers, promotions, pay raises, etc.
Darwinbox
3.0
Paychex Flex
6.4
Organizational charting
Darwinbox
9.0
Paychex Flex
1.0
Organization and location management
Darwinbox
8.0
Paychex Flex
6.8
Compliance data (COBRA, OSHA, etc.)
Darwinbox
Paychex Flex
6.3

Payroll Management

Darwinbox
5.5
Paychex Flex
6.9
Pay calculation
Darwinbox
4.0
Paychex Flex
7.8
Support for external payroll vendors
Darwinbox
4.0
Paychex Flex
Off-cycle/On-Demand payment
Darwinbox
5.0
Paychex Flex
4.9
Benefit plan administration
Darwinbox
4.0
Paychex Flex
6.7
Salary revision and increment management
Darwinbox
8.0
Paychex Flex
7.2
Reimbursement management
Darwinbox
8.0
Paychex Flex
7.0
Direct deposit files
Darwinbox
Paychex Flex
7.9

Leave and Attendance Management

Darwinbox
8.7
Paychex Flex
6.4
Approval workflow
Darwinbox
9.0
Paychex Flex
6.2
Balance details
Darwinbox
9.0
Paychex Flex
6.7
Annual carry-forward and encashment
Darwinbox
8.0
Paychex Flex
6.3

Employee Self Service

Darwinbox
7.0
Paychex Flex
7.0
View and generate pay and benefit information
Darwinbox
7.0
Paychex Flex
7.5
Update personal information
Darwinbox
9.0
Paychex Flex
6.8
View company policy documentation
Darwinbox
9.0
Paychex Flex
7.2
Employee recognition
Darwinbox
4.0
Paychex Flex
View job history
Darwinbox
6.0
Paychex Flex
6.6

Asset Management

Darwinbox
4.0
Paychex Flex
5.5
Tracking of all physical assets
Darwinbox
4.0
Paychex Flex
5.5

HR Reporting

Darwinbox
Paychex Flex
5.5
Report builder
Darwinbox
Paychex Flex
5.5
Pre-built reports
Darwinbox
Paychex Flex
5.9
Ability to combine HR data with external data
Darwinbox
Paychex Flex
5.3

Onboarding

Darwinbox
Paychex Flex
6.6
New hire portal
Darwinbox
Paychex Flex
6.5
Manager tracking tools
Darwinbox
Paychex Flex
6.7

Recruiting / ATS

Darwinbox
Paychex Flex
4.9
Job Requisition Management
Darwinbox
Paychex Flex
5.8
Company Website Posting
Darwinbox
Paychex Flex
4.9
Publish to Social Media
Darwinbox
Paychex Flex
4.2
Job Search Site Posting
Darwinbox
Paychex Flex
4.4
Duplicate Candidate Prevention
Darwinbox
Paychex Flex
4.5
Applicant Tracking
Darwinbox
Paychex Flex
4.8
Notifications and Alerts
Darwinbox
Paychex Flex
5.6

Pros

Darwinbox

  • Easy to use and navigate.
  • Simple and intuitive interface.
  • Covers all HR needs in one software.
Anonymous | TrustRadius Reviewer

Paychex Flex

  • The app notifies you when your paystub is available. It is then accessible on both the App as well as the browser based application.
  • It automatically implements two factor authorization using your phone number on file as soon as it recognizes that you're logging in from a different device or IP address.
  • I know other platforms like Paylocity also offer similar functionalities, but I've used both. My wife currently uses Paylocity at her job. The platform is just clunky. Paychex feels lighter, more agile, and just easier to use from an end user standpoint.
Anonymous | TrustRadius Reviewer

Cons

Darwinbox

No answers on this topic

Paychex Flex

  • Reports. If you can manage with their many standard reports you're good to go, but customization of reports is truly lacking. To get a "special" report created for you usually takes a week, and you never speak to the person creating the report (they are shielded by this tall wall of mystery.) There is a lot of back and forth with your Payroll Rep to get it done the way you need it, and even then you are usually settling for the best they can do.
  • No true seamless integration. Their platforms do not communicate as they promise so you find that you need to go to multiple platforms to get all your information in. You will even need to go to different areas within the platform to get a new hire added, for instance.
  • You will hear a lot that Paychex Flex is not capable of doing something which means you have to figure it out since you still need what you need.
  • Their Geo-fencing and web punching have multiple ongoing issues. Since Paychex will only deal with a select group of people in your organization, those select people become inundated with having to deal with the systems technical issues, getting screenshots, emailing and responding between Paychex and the employee to troubleshoot throughout the fix. You in essence become their support team instead of you having a support team that will speak to the employee to fix the problems.
  • Their revolutionary Fingerprint Scanning Timeclocks are poorly designed and/or cheaply made. They go down and need to be replaced every few months leaving you with having to manually key in employee times. They know this is a problem yet will not agree to you having a back time clock unless you pay for it.
Cynthia Harris | TrustRadius Reviewer

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 9.0
Based on 4 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 7.2
Based on 4 answers
Paychex does give the ability to clock in anywhere, which is wonderful. It gives the ability to track hours, vacation time and who is available. Again wonderful, but it lacks clear information if employees need to know about their benefits or company policy. They fail in to many areas that are basic to earn a full 10, but for clocking in and tracking hours they are fine, but after that they get messy
Lawrence Czelusta | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 7.8
Based on 34 answers
Customer support at Paychex Flex is quite good. They will give you a designated payroll representative who will be your primary contact and take care of most of the customer support in the organization. I would give that 10/10. Their insurance arm, however, isn't as good at customer service but is still tolerable.
Anonymous | TrustRadius Reviewer

Implementation Rating

Darwinbox

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 9.0
Based on 2 answers
They work with you and we took our time to keep every thing organized and moving in the time frame it should be.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darwinbox

No answers on this topic

Paychex Flex

Paychex Flex was a much more affordable option than some of those out there. For a small business, the quicker ROI makes a big difference. Some of the customization options were especially helpful to our team. Paychex Flex was also much more well-known in our market and we found that many employees already had experience with the platform and had used it for other jobs. The mobile app also made a big difference in decided to go with Paychex Flex.
Emily Hammell | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

Paychex Flex

  • Paychex Flex has had a positive impact on my business. Running payroll takes me 5 minutes, which gives me more time to focus on the other aspects of my business. The simplicity of using Paychex Flex for payroll, the self-service aspect given to my employees, and the wonderful customer service provided by Paychex when I need assistance on the program makes Paychex Flex one of the top solutions in my stack.
Sarah Kershner | TrustRadius Reviewer

Screenshots

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Darwinbox Editions & Modules

Additional Pricing Details

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Paychex Flex Editions & Modules

Edition
Paychex Go$591
Paychex Flex ServiceContact sales team
Paychex Flex EnterpriseContact sales team
  1. per month/+$4 per employee
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Darwinbox
6.0
Paychex Flex
7.1

Likelihood to Renew

Darwinbox
Paychex Flex
9.0

Usability

Darwinbox
Paychex Flex
7.2

Support Rating

Darwinbox
Paychex Flex
7.8

Implementation Rating

Darwinbox
Paychex Flex
9.0

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