Demandforce vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Demandforce
Score 8.0 out of 10
N/A
Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
DemandforceHubSpot CRM
Editions & Modules
No answers on this topic
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
DemandforceHubSpot CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DemandforceHubSpot CRM
Features
DemandforceHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Demandforce
7.8
2 Ratings
1% above category average
HubSpot CRM
7.8
1594 Ratings
1% above category average
Customer data management / contact management8.02 Ratings8.71535 Ratings
Workflow management9.01 Ratings7.81506 Ratings
Territory management7.01 Ratings4.9184 Ratings
Opportunity management8.01 Ratings8.21439 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings8.41551 Ratings
Contract management7.01 Ratings8.0185 Ratings
Quote & order management7.01 Ratings7.61053 Ratings
Interaction tracking8.01 Ratings8.41496 Ratings
Channel / partner relationship management8.01 Ratings8.2186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Demandforce
9.0
2 Ratings
17% above category average
HubSpot CRM
7.3
1065 Ratings
4% below category average
Case management9.02 Ratings7.8991 Ratings
Call center management9.02 Ratings6.8857 Ratings
Help desk management9.02 Ratings7.4912 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Demandforce
9.0
3 Ratings
17% above category average
HubSpot CRM
8.4
1405 Ratings
10% above category average
Lead management9.01 Ratings8.61326 Ratings
Email marketing9.03 Ratings8.21336 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Demandforce
9.0
1 Ratings
17% above category average
HubSpot CRM
7.8
1456 Ratings
2% above category average
Task management9.01 Ratings8.11397 Ratings
Billing and invoicing management9.01 Ratings7.4728 Ratings
Reporting9.01 Ratings8.01289 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Demandforce
9.0
1 Ratings
17% above category average
HubSpot CRM
7.7
1425 Ratings
2% above category average
Forecasting9.01 Ratings7.61123 Ratings
Pipeline visualization9.01 Ratings7.91354 Ratings
Customizable reports9.01 Ratings7.71313 Ratings
Customization
Comparison of Customization features of Product A and Product B
Demandforce
9.0
2 Ratings
17% above category average
HubSpot CRM
7.3
1360 Ratings
4% below category average
Custom fields9.02 Ratings7.91333 Ratings
Custom objects9.02 Ratings7.31159 Ratings
Scripting environment9.02 Ratings6.3132 Ratings
API for custom integration9.01 Ratings7.6948 Ratings
Security
Comparison of Security features of Product A and Product B
Demandforce
9.0
2 Ratings
8% above category average
HubSpot CRM
8.5
1317 Ratings
2% above category average
Single sign-on capability9.02 Ratings8.71178 Ratings
Role-based user permissions9.01 Ratings8.41254 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Demandforce
9.0
1 Ratings
20% above category average
HubSpot CRM
6.9
902 Ratings
6% below category average
Social data9.01 Ratings6.8884 Ratings
Social engagement9.01 Ratings7.0874 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Demandforce
9.0
1 Ratings
21% above category average
HubSpot CRM
7.7
1010 Ratings
5% above category average
Marketing automation9.01 Ratings7.61003 Ratings
Compensation management9.01 Ratings7.8660 Ratings
Platform
Comparison of Platform features of Product A and Product B
Demandforce
9.0
2 Ratings
18% above category average
HubSpot CRM
7.7
1196 Ratings
3% above category average
Mobile access9.02 Ratings7.71196 Ratings
Best Alternatives
DemandforceHubSpot CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DemandforceHubSpot CRM
Likelihood to Recommend
3.0
(7 ratings)
8.2
(1638 ratings)
Likelihood to Renew
9.0
(3 ratings)
9.6
(29 ratings)
Usability
-
(0 ratings)
7.9
(1486 ratings)
Support Rating
-
(0 ratings)
6.8
(23 ratings)
Implementation Rating
-
(0 ratings)
7.8
(8 ratings)
User Testimonials
DemandforceHubSpot CRM
Likelihood to Recommend
Demandforce
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
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HubSpot
I have used HubSpot CRM to help grow and scale companies which range in size from SMB businesses owned by one person up through enterprise companies doing hundreds of millions in revenue. There are not any use cases where HubSpot CRM has not been able to suit the needs for what we've needed from it.
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Pros
Demandforce
  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
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HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
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Cons
Demandforce
  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
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HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
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Likelihood to Renew
Demandforce
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
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HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Usability
Demandforce
No answers on this topic
HubSpot
I give it this rating because when I first joined the team here I had never used HubSpot before. Within a week I was up to speed on the CRM and knew pretty much how to use it based on its user friendliness. The different tabs on the side and organization of the site did not make me anxious when I first started which is hard to say for most CRM platforms because their can be A LOT going on on but, HubSpot has been my favorite CRM thus far and being in marketing the last 7, going on 8 years now I have worked with PLENTY of CRM's
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Support Rating
Demandforce
No answers on this topic
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Implementation Rating
Demandforce
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Alternatives Considered
Demandforce
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
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HubSpot
I have used two other CRM systems; they were in-house at my company, so I can't search for them in the list. Previous CRM systems ran very sluggishly, lacking many features such as transactions. Very often, they did not add sent emails or added them incorrectly. Adding contacts was unintuitive and had a lot of mandatory fields that had to be filled in manually, as this system did not download data online. There was no option to search if a lead existed; there was a function that theoretically should have notified of a duplicate, but only after the entire long list was filled out.
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Return on Investment
Demandforce
  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
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HubSpot
  • We can raise the tickets easily from HubSpot only. There is no confusion about that.
  • There is difficulty raising tickets from Hubspot as once it is resolved, we will not be able to check again on the deal overview that needs to be solved.
  • HubSpot is very good compared to Salesforce and Zoho, as I have worked on all 3 till now.
Read full review
ScreenShots

Demandforce Screenshots

Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.