Demandforce vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Demandforce
Score 6.9 out of 10
N/A
Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
DemandforceHubSpot CRM
Editions & Modules
No answers on this topic
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
DemandforceHubSpot CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DemandforceHubSpot CRM
Top Pros
Top Cons
Features
DemandforceHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Demandforce
7.8
2 Ratings
2% above category average
HubSpot CRM
8.0
1423 Ratings
4% above category average
Customer data management / contact management8.02 Ratings8.81379 Ratings
Workflow management9.01 Ratings8.31345 Ratings
Territory management7.01 Ratings7.1184 Ratings
Opportunity management8.01 Ratings8.21285 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings8.51382 Ratings
Contract management7.01 Ratings7.9185 Ratings
Quote & order management7.01 Ratings7.4926 Ratings
Interaction tracking8.01 Ratings8.51332 Ratings
Channel / partner relationship management8.01 Ratings7.6186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Demandforce
9.0
2 Ratings
18% above category average
HubSpot CRM
7.6
940 Ratings
1% above category average
Case management9.02 Ratings7.6874 Ratings
Call center management9.02 Ratings7.8753 Ratings
Help desk management9.02 Ratings7.6802 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Demandforce
9.0
3 Ratings
18% above category average
HubSpot CRM
8.6
1262 Ratings
13% above category average
Lead management9.01 Ratings8.51189 Ratings
Email marketing9.03 Ratings8.71196 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Demandforce
9.0
1 Ratings
18% above category average
HubSpot CRM
7.7
1304 Ratings
2% above category average
Task management9.01 Ratings8.01248 Ratings
Billing and invoicing management9.01 Ratings7.0638 Ratings
Reporting9.01 Ratings7.91155 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Demandforce
9.0
1 Ratings
18% above category average
HubSpot CRM
8.0
1273 Ratings
6% above category average
Forecasting9.01 Ratings7.61000 Ratings
Pipeline visualization9.01 Ratings8.31208 Ratings
Customizable reports9.01 Ratings8.01176 Ratings
Customization
Comparison of Customization features of Product A and Product B
Demandforce
9.0
2 Ratings
18% above category average
HubSpot CRM
7.5
1220 Ratings
1% below category average
Custom fields9.02 Ratings8.21196 Ratings
Custom objects9.02 Ratings7.91034 Ratings
Scripting environment9.02 Ratings6.3132 Ratings
API for custom integration9.01 Ratings7.8833 Ratings
Security
Comparison of Security features of Product A and Product B
Demandforce
9.0
2 Ratings
8% above category average
HubSpot CRM
8.4
1173 Ratings
1% above category average
Single sign-on capability9.02 Ratings8.41043 Ratings
Role-based user permissions9.01 Ratings8.51117 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Demandforce
9.0
1 Ratings
21% above category average
HubSpot CRM
7.7
802 Ratings
6% above category average
Social data9.01 Ratings7.7785 Ratings
Social engagement9.01 Ratings7.7775 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Demandforce
9.0
1 Ratings
22% above category average
HubSpot CRM
7.9
904 Ratings
9% above category average
Marketing automation9.01 Ratings8.1897 Ratings
Compensation management9.01 Ratings7.7583 Ratings
Platform
Comparison of Platform features of Product A and Product B
Demandforce
9.0
2 Ratings
19% above category average
HubSpot CRM
7.9
1064 Ratings
6% above category average
Mobile access9.02 Ratings7.91064 Ratings
Best Alternatives
DemandforceHubSpot CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DemandforceHubSpot CRM
Likelihood to Recommend
3.0
(7 ratings)
8.6
(1464 ratings)
Likelihood to Renew
9.0
(3 ratings)
9.8
(24 ratings)
Usability
-
(0 ratings)
8.5
(1365 ratings)
Support Rating
-
(0 ratings)
8.0
(20 ratings)
Implementation Rating
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
DemandforceHubSpot CRM
Likelihood to Recommend
Demandforce
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
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HubSpot
If you are looking for a free or paid CRM, HubSpot has everything you could ever need. If you do require the paid plan, it can be quite expensive vs. other options. That being said, you pay for quality and great customer support. It is also highly connectable to a variety of other systems and software.
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Pros
Demandforce
  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
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HubSpot
  • Allows Custom Objects to be created to mesh with your own business
  • Visually pleasing
  • You can customize your views/layouts and change what you see and don't see
  • Automatic addition of contacts once emails/tickets come in and are replied to
  • Creating reports and email notifications
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Cons
Demandforce
  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
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HubSpot
  • Built in call recording to tasks
  • Way to more easily identify someone as a contact that’s been engaged vs a prospect
  • Automatically take other people from a company out of sequence when one person responds. Or make it an easy option
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Likelihood to Renew
Demandforce
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
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HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Usability
Demandforce
No answers on this topic
HubSpot
I like the ease of use compared to Salesforce CRM. It is easier to send and modify emails than Salesforce. HubSpot also allows the user to create and modify sequences that I was unable to do in Salesforce. It’s a one stop tool that doesn’t need others plugged into to make it worth using
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Support Rating
Demandforce
No answers on this topic
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Implementation Rating
Demandforce
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Alternatives Considered
Demandforce
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
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HubSpot
HubSpot was chosen by default by our company's management but honestly, I am glad that they made this decision. I do not have much experience with any other CRM for more than a couple of weeks but the ease of use provided by HubSpot is amazing. If I were given the choice to choose a CRM, I would directly go for HubSpot.
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Return on Investment
Demandforce
  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
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HubSpot
  • Hubspot automation significantly reduces the time we spend managing pipelines. Like hours to minutes time saving.
  • Integration with our website ensures lead capture is comprehensive and automatic, half of my research and information gathering is done before I get a notification of a new lead.
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ScreenShots

Demandforce Screenshots

Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.