Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.
$20
per user/per month
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
We have not used other alternatives for this service. Dialpad works well for our needs and so far it is working for everyone now that we have figured out the synching issue mentioned earlier in this review. We do use Discord for internal calls and staff messages, but those …
Dialpad Talk provides a more comprehensive user experience as it has more functions. However, Zoom has a simpler interface which I prefer when meeting with participants as other more complex functions are not needed for those meetings. However, I can see their purpose for a …
I use Zoom a lot. Started using Dialpad and wish the video was easy to use. I have to practice. I've also used Skype that is a similar product for calling. My perspective is to consider making the video a bit easier to use. My experience has been great with similar products …
With [an]other company [I] used RingCentral. They offered more features but at a high cost per line whereas Dialpad offers the features that are used on a daily basis at a competitive price.
I used Google Voice free service. It helped me, however, I was getting tired of using their web interface. Sometimes, the call quality suffered a lot. Also, their SMS and MMS services were not convenient enough. I used RingCentral almost 10 years ago and was not too happy with …
Dialpad has a unique capability that none of its competitors have, which is it lets you call the cell phones of people around the world. They have provided us with seamless calling, which allows us to be in touch with our clients irrespective of scheduling and sending out …
They are all pretty similar, however, Dialpad seems to have a tighter all-in-one solution with uber conference integrated in the desktop app and you can invite or launch meetings from there. I have not used the newer Zoom phone options or newest RingCentral meetings yet, but …
Dialpad provided better quality and better service. We were able to work directly with the company, and not have to go through an "agent." What's more, when we did have to speak to someone, it was a rep in the USA, not someone in a call center far away from where we are.
I started with the free version of Dialpad in my business so I didn’t have to put a commitment down like Skype or Google Voice in order to have my own number. Skypes’s connection is not always clear, Dialpad is perfect. All the time.
The number one standout for Dialpad is its ease of use. 30 minutes at most to configure. With the competition, you cannot even get done with the "introductory" phone call in that time.
The second standout is the price. The price per line provides a much better value.
Zoom is a much more user-friendly product than others we have used in the past. The user experience with Zoom was much better than our previous screen sharing, audio conferencing, and video conferencing products. Zoom is a very common tool that is also used by many of our …
Zoom has every feature they have and more. We selected Zoom because it was the best out there with good ease of use. Also, users know the name and they have a position view of it.