What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
133 Ratings
3 Ratings

DonorPerfect

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
133 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Likelihood to Recommend

DonorPerfect

I would categorize my organization as mid-sized, but I can see it working just as well if we were smaller or larger. It is a fantastic means by which to manage your donor records and record as much data about each one as you can or would like. DonorPerfect is great for reporting, which would positively impact any nonprofit organization. All NPOs are required to do a certain amount of reporting, but it is so important to share data with stakeholders, donors, management, boards, etc., and DonorPerfect is so versatile and all-encompassing when it comes to formulating data with which to do so.
Amy Slone | TrustRadius Reviewer

Flipcause

Flipcause has been great for our organization and donors report good experiences using the platform. It has been fantastic for our annual fundraiser, as we can sell tickets, get volunteers to sign up, solicit donations, contact all ticket purchasers, and more very easily
Anonymous | TrustRadius Reviewer

Pros

DonorPerfect

  • DonorPerfect is completely based in the cloud so there is no need to maintain servers or worry about downtime
  • DonorPerfect's interface is web-based and fairly intuitive to learn and navigate
  • DonorPerfect is quite customizable so it can be customized to fit your organization's unique workflows.
Jeremiah Miller | TrustRadius Reviewer

Flipcause

  • Flipcause has a great user interface for donors.
  • Flipcause sends customizable donation receipts.
  • Flipcause easily integrates with our website.
  • Flipcause has great customer service.
Anonymous | TrustRadius Reviewer

Cons

DonorPerfect

  • The customs forms are a bit tricky to navigate at first, but that's where the support service becomes so important.
  • I'd like to be able to integrate it with more of our online tools, such as Mail Chimp or Classy.
  • Finding duplicate accounts requires regular maintenance. If someone makes a gift online and they enter their information slightly differently than we have it on file, the system will create a new record. Every month, we go through and clean up those duplicates by merging the records. The processes are simple, but it takes time.
Emily Westergaard | TrustRadius Reviewer

Flipcause

  • The functionality is great, but setting up a fundraising campaign the first time can be time consuming and confusing. However, they have customer service staff who can help you or who will set up the campaign for you from start to finish.
  • You must click "save" each time you open a section of your campaign even if you haven't made any changes. This can be a bit annoying, but I suppose the feature is there to prevent changes from being lost or unwanted changes from being saved.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DonorPerfect

DonorPerfect 10.0
Based on 6 answers
It is by far the most cost-effective
Lauren Sikkema | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Usability

DonorPerfect

DonorPerfect 8.2
Based on 8 answers
Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
Richard House | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Reliability and Availability

DonorPerfect

DonorPerfect 9.5
Based on 2 answers
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
Richard House | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Performance

DonorPerfect

DonorPerfect 9.5
Based on 2 answers
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
Richard House | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Support Rating

DonorPerfect

DonorPerfect 9.6
Based on 32 answers
Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
Anne Baunach, CFRE, CEFL | TrustRadius Reviewer

Flipcause

Flipcause 10.0
Based on 1 answer
Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
Anonymous | TrustRadius Reviewer

In-Person Training

DonorPerfect

DonorPerfect 7.5
Based on 2 answers
I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
Richard House | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Online Training

DonorPerfect

DonorPerfect 10.0
Based on 1 answer
It was decent.
Brooke Seigle | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Implementation Rating

DonorPerfect

DonorPerfect 8.5
Based on 4 answers
DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
Richard House | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Alternatives Considered

DonorPerfect

We needed a multi-user program that was preferably accessible outside of the office. Raiser's Edge could not provide that at a price we could afford. In fact, the one-user desktop version was a financial stretch for us. While at the time (2003), DonorPerfect did not have all the features of Raiser's Edge, our development team was not going to miss the bells and whistles. Over the years, I have seen DonorPerfect expand their services and remain affordable.
L. Susan Stroup | TrustRadius Reviewer

Flipcause

We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
Anonymous | TrustRadius Reviewer

Scalability

DonorPerfect

DonorPerfect 7.8
Based on 2 answers
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
Richard House | TrustRadius Reviewer

Flipcause

No score
No answers yet
No answers on this topic

Return on Investment

DonorPerfect

  • DonorPerfect is a great way to keep notes on donors and schedule times to contact donors for thank yous or discussion. This allows for increased donor engagement which in turn increases donations to the organization.
  • This system has allowed our organization to stay on top of the history of our donors. The home changes in leadership every two to three years. DonorPerfect allows any new sisters to the area to run reports on the giving history and maintain relationships with big donors. This also gives us a chance to re-engage with donors that might have been dropped with previous leaders.
  • DonorPerfect has helped us increase our maintain our mailing lists and corrections. This in turn has saved us money from mailing to wrong addresses, deceased donors, etc.. It has also helped increase our donations by more than double since we began using the system to track donors and the donations we receive.
Sarah Steffen | TrustRadius Reviewer

Flipcause

  • We are a nonprofit and donations are our lifeline. By streamlining the donation solicitation, processing, and acknowledgement process, and by automatically populating the donor CRM, Flipcause has saved so much time. And as we all know, time is money...
  • Flipcause encourages donors to pay the additional credit card processing fees, so more of the donation lands in our account.
Anonymous | TrustRadius Reviewer

Pricing Details

DonorPerfect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flipcause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison