What users are saying about
38 Ratings
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Score 8.5 out of 100
34 Ratings
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Score 9 out of 100

Likelihood to Recommend

GoToMyPC

I find that GoToMyPC is a terrific solution when bandwidth is not an issue. Its a bit slow if you have limited bandwidth.
Anonymous | TrustRadius Reviewer

Splashtop Business Access

It's great for Amazon Marketing firms who don't want to risk logging into their main client accounts from their own computers. It's also great if you have a special desktop computer at work that you need to access from your laptop anywhere. The pricing makes it economical and the setup is quite easy.
McKay Salisbury | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

GoToMyPC
7.5
Splashtop Business Access
8.5
Screen sharing
GoToMyPC
8.6
Splashtop Business Access
9.4
File transfer
GoToMyPC
7.3
Splashtop Business Access
7.7
Instant message
GoToMyPC
9.0
Splashtop Business Access
7.3
Secure remote access with Smart Card authentication
GoToMyPC
9.0
Splashtop Business Access
Access to sleeping/powered-off computers
GoToMyPC
5.3
Splashtop Business Access
6.6
Over-the-Internet remote session
GoToMyPC
8.5
Splashtop Business Access
9.6
Initiate remote control from mobile
GoToMyPC
6.8
Splashtop Business Access
9.3
Remote management of servers & workstations
GoToMyPC
8.1
Splashtop Business Access
7.0
Remote Active Directory® management
GoToMyPC
9.5
Splashtop Business Access
Centralized management dashboard
GoToMyPC
6.2
Splashtop Business Access
8.9
Session record
GoToMyPC
6.7
Splashtop Business Access
9.3
Annotations
GoToMyPC
9.0
Splashtop Business Access
8.5
Monitoring and Alerts
GoToMyPC
3.4
Splashtop Business Access
Multi-platform remote control
GoToMyPC
8.0
Splashtop Business Access
9.4

Pros

GoToMyPC

  • GTMPC is particularly fast even on dial-up connections from client offices.
  • The mouse share capability is extremely important and is handled smoothly.
  • The log of who is online, and when, is invaluable.
Gil Parrish | TrustRadius Reviewer

Splashtop Business Access

  • Remote desktop - Obviously this would be the whole reason for Splashtop but for some reason, it works better than others we have used in the past.
  • File transfer is really nice and it actually works the way it is supposed to.
  • SOS function is great because it allows for us to easily access machines that normally we could not unless a full client is installed.
Matthew James | TrustRadius Reviewer

Cons

GoToMyPC

  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
Horacio Carcamo | TrustRadius Reviewer

Splashtop Business Access

  • You must download the application in order to use remote access. No browser remote access interface support.
  • There were issues with screen blanking on remote computers while a session was active, but that has been resolved.
  • There isn't a remote "wake-on-LAN' feature
Paul Cheng | TrustRadius Reviewer

Likelihood to Renew

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

Splashtop Business Access

Splashtop Business Access 9.1
Based on 1 answer
We've enjoyed using the software, and it has been able to fulfill all of our needs without any problems
Alan Bloxham | TrustRadius Reviewer

Usability

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble
Horacio Carcamo | TrustRadius Reviewer

Splashtop Business Access

Splashtop Business Access 9.5
Based on 2 answers
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Paul Cheng | TrustRadius Reviewer

Support Rating

GoToMyPC

GoToMyPC 7.9
Based on 3 answers
Its been a while since I needed their tech support but every time I have needed them, it has been a high tension, mission-critical moment and I'm always left feeling unsatisfied (even if they get me back online).
Anonymous | TrustRadius Reviewer

Splashtop Business Access

Splashtop Business Access 9.4
Based on 10 answers
To be honest, I have only had to use the support once from Splashtop and that was because of a silly user error and then one other time to inquire about upcoming features for future versions. So I can't really speak to their support level as I have not really needed to use it. So that can be viewed two ways I suppose. But I see it as a positive.
Matthew James | TrustRadius Reviewer

Alternatives Considered

GoToMyPC

1) Though feature wise PCAnyhere has no comparison but some of its features are not required or not used frequently, hence user is paying for most of things it don't require but GoToMyPC has only the relevant features which is available at less cost obviously.2) Unlike pcAnyhere, GoToMyPC required no technical expertise as even the naive user could access their desktop remotely in a timely manner. 3) TeamViewer is expensive than GoToMyPC & have heard TeamViewer updates are very constant, which definitely makes it more expensive & not attractive option to consider
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Splashtop Business Access

Splashtop has beaten Kaseya in every metric I care about. I constantly struggled with Kaseya's complicated UI filled with lots of buttons and consistently bad connections. Once we switched to Splashtop, all of my frustrations disappeared. It is easy to train a new user on Splashtop since the set-up is quick and easy and the UI is so straightforward. I have not yet had any connection issues.
Anonymous | TrustRadius Reviewer

Return on Investment

GoToMyPC

  • Students get a seamless experience that allows trainers or support to manage a remote machine.
  • Students don't have to have the software on their machine to participate in a class.
  • Trainer setup requires physical contact with a machine, so it takes a bit of time for us to setup the machines to use.
Denis Rudd II, Ph.D. | TrustRadius Reviewer

Splashtop Business Access

  • Splashtop is a great asset for the compliance heavy clients especially. Even if this isn't the "primary" remote access tool, it needs to be ready to employ.
  • Depending on the tier of software, all of the features needed are available and at your disposal.
Derek Schroeder | TrustRadius Reviewer

Pricing Details

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMyPC Editions & Modules

Additional Pricing Details

Splashtop Business Access

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splashtop Business Access Editions & Modules

Edition
Business Access Solo$601
Business Access Pro$992
  1. per year
  2. per user, per year
Additional Pricing Details
All plans billed yearly

Rating Summary

Likelihood to Recommend

GoToMyPC
8.9
Splashtop Business Access
9.2

Likelihood to Renew

GoToMyPC
10.0
Splashtop Business Access
9.1

Usability

GoToMyPC
10.0
Splashtop Business Access
9.5

Support Rating

GoToMyPC
7.9
Splashtop Business Access
9.4

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