What users are saying about
36 Ratings
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Score 8.5 out of 101
27 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

GoToMyPC

GoToMyPC is particularly well suited for offices with remote clients or if you need to travel extensively to client locations. It is extremely valuable in these circumstances.
Gil Parrish profile photo

Splashtop Business Access

Splashtop is great for users that want remote access, but the company doesn't necessarily have the infrastructure in place for virtual remote environments. It's more secure then using VPN and allows employees to leverage their own devices to access the network. We found the experience to be very fast while working remotely. Splashtop must be installed on the device you wish to use to access the remote computer, so an impromptu session via a web interface isn't an option. This is a bigger issue if you are away at a hotel business center and can't install the software because you do not have administrator rights and the hotel doesn't allow you to install software
Paul Cheng profile photo

Feature Rating Comparison

Remote Administration

GoToMyPC
8.5
Splashtop Business Access
8.4
Screen sharing
GoToMyPC
8.4
Splashtop Business Access
9.4
File transfer
GoToMyPC
8.2
Splashtop Business Access
8.5
Instant message
GoToMyPC
9.0
Splashtop Business Access
7.6
Secure remote access with Smart Card authentication
GoToMyPC
9.0
Splashtop Business Access
Access to sleeping/powered-off computers
GoToMyPC
5.6
Splashtop Business Access
6.5
Over-the-Internet remote session
GoToMyPC
9.2
Splashtop Business Access
9.1
Initiate remote control from mobile
GoToMyPC
8.9
Splashtop Business Access
8.9
Remote management of servers & workstations
GoToMyPC
7.7
Splashtop Business Access
7.0
Remote Active Directory® management
GoToMyPC
9.0
Splashtop Business Access
Centralized management dashboard
GoToMyPC
8.2
Splashtop Business Access
8.5
Session record
GoToMyPC
8.3
Splashtop Business Access
9.0
Annotations
GoToMyPC
9.0
Splashtop Business Access
8.5
Monitoring and Alerts
GoToMyPC
9.0
Splashtop Business Access
Multi-platform remote control
GoToMyPC
9.6
Splashtop Business Access
9.2

Pros

GoToMyPC

  • Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
  • You can perform your workflow and labor task with flexibility
  • Very cheap monthly fee, for a great service and software.
Horacio Carcamo profile photo

Splashtop Business Access

  • Remote desktop - Obviously this would be the whole reason for Splashtop but for some reason, it works better than others we have used in the past.
  • File transfer is really nice and it actually works the way it is supposed to.
  • SOS function is great because it allows for us to easily access machines that normally we could not unless a full client is installed.
Matthew James profile photo

Cons

GoToMyPC

  • Though I personally never face much issues with this but I do get few complaints from my team on logging out issues like GoToMyPC logs you out if it had not been used in over 15 -20 minutes, though I can understand its important for security reasons.
  • Sometimes my teams complained about facing issues in connecting remote desktops & the support team is not able to find out the reasons but it occurs very rarely.
  • It is expensive as compared to other remote desktop sharing software's like LogMeIn.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Splashtop Business Access

  • Large scale rollout can be improved, deployment is flakey.
  • Business Access Solo is very nicely priced, but numerous vital features are removed.
Derek Schroeder profile photo

Likelihood to Renew

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo profile photo

Splashtop Business Access

No score
No answers yet
No answers on this topic

Usability

GoToMyPC

GoToMyPC 10.0
Based on 1 answer
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble
Horacio Carcamo profile photo

Splashtop Business Access

Splashtop Business Access 9.5
Based on 2 answers
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Paul Cheng profile photo

Support

GoToMyPC

GoToMyPC 10.0
Based on 2 answers
Because this software allows me to access my documents anywhere accessing documents remotely and being able to use bulky programs remotely is ideal as you can't simply access a program like that from your smart phone and have the full capabilities. Also, there is no OS requirement since it works with both Mac OS and Windows.
Horacio Carcamo profile photo

Splashtop Business Access

Splashtop Business Access 8.5
Based on 2 answers
To be honest, I have only had to use the support once from Splashtop and that was because of a silly user error and then one other time to inquire about upcoming features for future versions. So I can't really speak to their support level as I have not really needed to use it. So that can be viewed two ways I suppose. But I see it as a positive.
Matthew James profile photo

Alternatives Considered

GoToMyPC

GoToMyPC scales well for us and new licenses can easily be added. A product like TeamViewer is great for remote support, but not 8 hour classes. We selected GoToMyPC because of cost and features.
Denis Rudd II, Ph.D. profile photo

Splashtop Business Access

I used LogMeIn and later I search for others alternatives. Searching on internet I found Splashtop, the price sound amazing for me so I starting with the trial version, after testing I see that was easy and accomplish the goal that we were looking for I was even more interesting. In many cases, I used it from my mobile, so I try to use it but I couldn't, the application has a bug. I send an email and explain to them that I am a potential customer but I cannot test the mobile version - they ask me some information about my mobile and the next day they sent me an email that updates the app from the play store. And it works, they fixed it. So the compromise that they have and their great support was the final step to take the decision. And we have 4 happy years with them without any claim.
No photo available

Return on Investment

GoToMyPC

  • GoToMyPC allows my staff to run processes on their desktop and go home but still check on the processes after hours as needed
Breece Robertson profile photo

Splashtop Business Access

  • Saved me hundreds of dollars.
  • Saved me hours of time.
  • Made it possible to act quickly on issues no matter where I am.
Bruce Eichelberger profile photo

Pricing Details

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMyPC Editions & Modules

Additional Pricing Details

Splashtop Business Access

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splashtop Business Access Editions & Modules

Edition
Business Access Solo$601
Business Access Pro$992
  1. per year
  2. per user, per year
Additional Pricing Details
All plans billed yearly

Rating Summary

Likelihood to Recommend

GoToMyPC
8.9
Splashtop Business Access
9.1

Likelihood to Renew

GoToMyPC
10.0
Splashtop Business Access

Usability

GoToMyPC
10.0
Splashtop Business Access
9.5

Support

GoToMyPC
10.0
Splashtop Business Access
8.5

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