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Top Rated
185 Ratings
7 Ratings
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Score 9 out of 100

LogicMonitor

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Top Rated
185 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

HPE Intelligent Management Center (IMC)

In a small network or a large network, this product can be helpful. It can manage and monitor all devices for you.
Anonymous | TrustRadius Reviewer

LogicMonitor

LogicMonitor is a great and easy to use monitoring software. It is not a heavy utilization product or an agent based product which allows you to isolate it from the environment. It is great for basic monitoring. Because it can leverage API's, it can read Active Directory as well as configs on switches.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

HPE Intelligent Management Center (IMC)
9.5
LogicMonitor
Automated network device discovery
HPE Intelligent Management Center (IMC)
9.5
LogicMonitor
Network monitoring
HPE Intelligent Management Center (IMC)
9.7
LogicMonitor
Baseline threshold calculation
HPE Intelligent Management Center (IMC)
9.0
LogicMonitor
Alerts
HPE Intelligent Management Center (IMC)
9.7
LogicMonitor
Network capacity planning
HPE Intelligent Management Center (IMC)
9.7
LogicMonitor
Packet capture analysis
HPE Intelligent Management Center (IMC)
9.2
LogicMonitor
Network mapping
HPE Intelligent Management Center (IMC)
10.0
LogicMonitor
Customizable reports
HPE Intelligent Management Center (IMC)
9.7
LogicMonitor
Wireless infrastructure monitoring
HPE Intelligent Management Center (IMC)
9.3
LogicMonitor
Hardware health monitoring
HPE Intelligent Management Center (IMC)
9.0
LogicMonitor

Pros

HPE Intelligent Management Center (IMC)

  • Stores equipment configurations to easily restore.
  • Quick notification of equipment status across the network
  • Trending information helps keep us proactive on possible issues.
Anonymous | TrustRadius Reviewer

LogicMonitor

  • The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
  • The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
  • The UI is quick.
  • The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
Tyler Cook | TrustRadius Reviewer

Cons

HPE Intelligent Management Center (IMC)

  • Is not fully compatible with other vendor switches
  • Last version have some bugs and installation issues.
Anonymous | TrustRadius Reviewer

LogicMonitor

  • Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
  • Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
  • It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.
ADAM NICHOLS | TrustRadius Reviewer

Likelihood to Renew

HPE Intelligent Management Center (IMC)

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.8
Based on 4 answers
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
Andrew Rigby | TrustRadius Reviewer

Usability

HPE Intelligent Management Center (IMC)

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.0
Based on 24 answers
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
Martin Sims | TrustRadius Reviewer

Support Rating

HPE Intelligent Management Center (IMC)

HPE Intelligent Management Center (IMC) 9.2
Based on 5 answers
Never has any issue looking for help with HP IMC or any help with the setup any module we need.
Anonymous | TrustRadius Reviewer

LogicMonitor

LogicMonitor 8.8
Based on 108 answers
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
Jeremy Hutton | TrustRadius Reviewer

In-Person Training

HPE Intelligent Management Center (IMC)

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.2
Based on 1 answer
Add good training
Idan Lerer | TrustRadius Reviewer

Online Training

HPE Intelligent Management Center (IMC)

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 7.3
Based on 1 answer
The training is good but room to improve
Idan Lerer | TrustRadius Reviewer

Implementation Rating

HPE Intelligent Management Center (IMC)

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 9.1
Based on 5 answers
The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
Andrew Rigby | TrustRadius Reviewer

Alternatives Considered

HPE Intelligent Management Center (IMC)

Anonymous | TrustRadius Reviewer

LogicMonitor

We actually use both. We use LogicMonitor for the actual monitoring and alerting of our systems and Sumo Logic for aggregating the logs and finding "patterns" or providing some sort of audit trail. In my mind they are two different systems and should be used as such, even with some similarities.
Anonymous | TrustRadius Reviewer

Return on Investment

HPE Intelligent Management Center (IMC)

  • HPE IMC is one of several tools we use to to ensure we meet our SLA with our customers.
Anonymous | TrustRadius Reviewer

LogicMonitor

  • LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
  • Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
  • Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HPE Intelligent Management Center (IMC)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HPE Intelligent Management Center (IMC) Editions & Modules

Additional Pricing Details

LogicMonitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

LogicMonitor Editions & Modules

Edition
Pro (up to 199 devices)Contact sales team
Enterprise (200+ devices)Contact sales team
Website MonitoringContact sales team
    Additional Pricing Details
    Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

    Rating Summary

    Likelihood to Recommend

    HPE Intelligent Management Center (IMC)
    9.7
    LogicMonitor
    8.9

    Likelihood to Renew

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    8.8

    Usability

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    8.0

    Reliability and Availability

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    9.1

    Performance

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    9.1

    Support Rating

    HPE Intelligent Management Center (IMC)
    9.2
    LogicMonitor
    8.8

    In-Person Training

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    8.2

    Online Training

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    7.3

    Implementation Rating

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    9.1

    Scalability

    HPE Intelligent Management Center (IMC)
    LogicMonitor
    9.1

    Add comparison