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Top Rated
287 Ratings
7 Ratings
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Score 9.9 out of 100

LogicMonitor

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Top Rated
287 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Network Performance Monitoring

    9.5

    HPE Intelligent Management Center (IMC)

    95%

    LogicMonitor

    Feature Set Not Supported
    N/A
    HPE Intelligent Management Center (IMC) ranks higher in 10/10 features

    Automated network device discovery

    9.5
    95%
    4 Ratings
    N/A
    0 Ratings

    Network monitoring

    9.7
    97%
    4 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Alerts

    9.7
    97%
    4 Ratings
    N/A
    0 Ratings

    Network capacity planning

    9.7
    97%
    4 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    9.2
    92%
    4 Ratings
    N/A
    0 Ratings

    Network mapping

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Customizable reports

    9.7
    97%
    4 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • HPE Intelligent Management Center (IMC) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    10.0

    HPE Intelligent Management Center (IMC)

    100%
    4 Ratings
    8.6

    LogicMonitor

    86%
    147 Ratings

    Likelihood to Renew

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    8.0

    LogicMonitor

    80%
    6 Ratings

    Usability

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    8.1

    LogicMonitor

    81%
    30 Ratings

    Availability

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    1 Rating

    Performance

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    1 Rating

    Support Rating

    9.3

    HPE Intelligent Management Center (IMC)

    93%
    8 Ratings
    8.2

    LogicMonitor

    82%
    113 Ratings

    In-Person Training

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    8.2

    LogicMonitor

    82%
    1 Rating

    Online Training

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    7.3

    LogicMonitor

    73%
    1 Rating

    Implementation Rating

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    5 Ratings

    Configurability

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    1 Rating

    Contract Terms and Pricing Model

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    7.1

    LogicMonitor

    71%
    5 Ratings

    Ease of integration

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    7.3

    LogicMonitor

    73%
    1 Rating

    Product Scalability

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    1 Rating

    Professional Services

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    7.3

    LogicMonitor

    73%
    4 Ratings

    Vendor post-sale

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    1 Rating

    Vendor pre-sale

    HPE Intelligent Management Center (IMC)

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    1 Rating

    Likelihood to Recommend

    Hewlett Packard Enterprise

    In a small network or a large network, this product can be helpful. It can manage and monitor all devices for you.
    Read full review

    LogicMonitor

    We are enjoying the ability to review historical alerts within the app itself. previously we needed to rely on our ticketing system to capture this information. Its great at detecting drops in connectivity and is very visual. We would like to see improvements to uptime reporting and network topology screens that show the relationship that one device has with another
    Read full review

    Pros

    Hewlett Packard Enterprise

    • Stores equipment configurations to easily restore.
    • Quick notification of equipment status across the network
    • Trending information helps keep us proactive on possible issues.
    Read full review

    LogicMonitor

    • Granular data and metrics on all types of systems WITH graphical display
    • Range of products supported is vast and way more robust than our legacy mon tool
    • Customization abounds, and a lot of options to really make it work for customer nuances - a must for an MSP-used tool
    • Dashboards are key for internal management as well as providing MSPs a view and value add
    Read full review

    Cons

    Hewlett Packard Enterprise

    • Is not fully compatible with other vendor switches
    • Last version have some bugs and installation issues.
    Read full review

    LogicMonitor

    • Training videos for SQL Server for example, some errors are difficult to solve.
    • When you disable an alert, it disappears for a short time, and then it is activated it comes again.
    • Sometimes it is needed to have a guide to solve the issues reported by LogicMonitor.
    Read full review

    Pricing Details

    HPE Intelligent Management Center (IMC)

    Starting Price

    Editions & Modules

    HPE Intelligent Management Center (IMC) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      LogicMonitor

      Starting Price

      $0

      Editions & Modules

      LogicMonitor editions and modules pricing
      EditionModules
      Pro (up to 199 devices)Contact sales team1
      Enterprise (200+ devices)Contact sales team2
      Website MonitoringContact sales team3

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

      Pricing Info

      Likelihood to Renew

      Hewlett Packard Enterprise

      No answers on this topic

      LogicMonitor

      This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
      Read full review

      Usability

      Hewlett Packard Enterprise

      No answers on this topic

      LogicMonitor

      Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
      Read full review

      Support Rating

      Hewlett Packard Enterprise

      Never has any issue looking for help with HP IMC or any help with the setup any module we need.
      Read full review

      LogicMonitor

      The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
      Read full review

      In-Person Training

      Hewlett Packard Enterprise

      No answers on this topic

      LogicMonitor

      Add good training
      Read full review

      Online Training

      Hewlett Packard Enterprise

      No answers on this topic

      LogicMonitor

      The training is good but room to improve
      Read full review

      Implementation Rating

      Hewlett Packard Enterprise

      No answers on this topic

      LogicMonitor

      The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
      Read full review

      Alternatives Considered

      Hewlett Packard Enterprise

      Read full review

      LogicMonitor

      Again, I really want to say how much I like the customization options with LogicMonitor when compared to previous solutions I've worked with. Also want to call out the fact that the deployment and configuration in new managed environments take less of our team's time to implement.
      Read full review

      Contract Terms and Pricing Model

      Hewlett Packard Enterprise

      No answers on this topic

      LogicMonitor

      LogicMonitor isn't going to be the cheapest solution out there but I do think it is the best. Also, the support is amazing where as if you were to use some free opensource tool have fun waiting for the developer to get off work to support his side project. Worth every penny.
      Read full review

      Professional Services

      Hewlett Packard Enterprise

      No answers on this topic

      LogicMonitor

      Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
      Read full review

      Return on Investment

      Hewlett Packard Enterprise

      • HPE IMC is one of several tools we use to to ensure we meet our SLA with our customers.
      Read full review

      LogicMonitor

      • It has definitely provided value in catching metrics on all machines.
      • It is great to have one place to go to quickly find metrics on any machine in our enterprise.
      • Showing longer term trending is very helpful and has replaced some home-grown reporting that we previously had to maintain to have that functionality.
      Read full review

      Screenshots

      Add comparison