HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Trello
Score 8.3 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$6
per month per user
Pricing
HubSpot CRM
Trello
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Standard
$6
per month per user
Premium
$12.50
per month per user
Enterprise
$17.50
per month per user
Free
Forever Free
Offerings
Pricing Offerings
HubSpot CRM
Trello
Free Trial
Yes
No
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
A discount is offered for annual billing and for larger numbers of users.
Because unlike Trello the user cannot track the Emails or Calls sent to the customer/client. It makes it easier for the user to use the CRM for creating task, call, meeting and notes. Moreover it other CRMs do not link to Social Media accounts automatically but with HubSpot CRM …
Verified User
Account Manager
Chose HubSpot CRM
HubSpot is good for our specific purposes, but only once we customize the system. monday.com and Trello allow for a user friendly experience but have slight limitations to their CRMS when it comes to customization.
Our team did use Zoho CRM in the past, and it was a user-friendly tool. It was cost-effective as well. However, we later decided to go with HubSpot CRM because it offered us some valuable features. Zoho CRM was not compatible or easy to use with our existing tools. However, …
It is more sales-focused and has more robust features that integrate with other areas of our business, such as the website, marketing, and automating tasks and follow-up emails. The other apps required more work as CRMs, whereas Hubspot seemed more plug-and-play.
HubSpot is way easier to navigate, customize, and train even the less tech-savvy individuals on our team. It's simple to use and the overall organization is unmatched. It's easy and quick to get where I need to go to find companies and contacts I need to reach out to. It's …
Clearly focused on core CRM and small and medium size organization requirements. It's easy to get started with the free / low cost options and expand usage when your own business grows. No need for high upfront investments. Also it's much less complex than some bigger platforms …
HubSpot CRM is by far the easiest to learn and manage. Great support team and is ready to help with any questions. We really enjoy all of the features that are offered in HubSpot!
It all comes down to the User interface, user experience, and ease of customisation I have selected HubSpot in the past after reviewing multiple options because it was often cheaper but had a UX that my team and staff would actually use. Salesforce does have the most advanced …
allows integration with other tools (Gmail, calendar, etc.) allows more customization than all of them. Creation and integration of lists. Horizontal and group use for the whole company. Improved performance and resource optimization [Allow integrating] calls and emails, …
HubSpot has a more customisable approach and significantly less errors than the CRMs I've used in the past. To be able to log in, and know that I can get on with my day is a blessing. Knowing you don't have to spend time each day troubleshooting recurring issues is a delight.
Compared to Wrike, it is much more user-friendly. It has multiple levels of dropdowns and different ways to view the stats or timelines you're working in. Wrike did not provide these features and made it very confusing to track where each project was. Also, HubSpot CRM creates …
HubSpot was MUCH more easy to manage, teach, and execute. It saved time, added lots of resources to the team, and helped bring oil to the digital marketing strategies. Eloqua was more complex in an unnecessary way for my teams throughout the time I have needed a marketing …
Hubspot CRM is much simpler than other CRMs I have used. We use the free version of Hubspot right now because it came with our subscription. I think SFDC is a better overall tool, but it isn't effective if you have bad SFDC administrators. Ultimately the ease of use of the …
We were using Capsule before HubSpot and we also evaluated Infusionsoft. HubSpot CRM has the best user interface by far and is also the best value for money...seeing as it's free. Capsule was ugly, and didn't have half of the capabilities that HubSpot has. Infusionsoft was …
Trello won becuase of the easy drag and drop feature that makes it simple for team members to jump on and use from day one. That said, Asans has way more features and for a tech-savvy person it would be the choice; it is still user-friendly. While it has a steeper learning …
Trello is a great tool for collaboration and has a lot of features for integrating other applications. Team members can then collaborate on the various cards on each board, and tag each other when necessary. It focuses more on working on tasks from a user experience …
Trello is better than the other two mentioned in my opinion because of its flexibility as a tool, as well as its price (or lack thereof). We used the other two tools for a while before Trello and left them because of pricing (having to pay per user or per project) and because …
Most of our clients are either government institutions or Education sector clients, such as universities, colleges, Coaching Institutes, and Competitive boards. We store their data in a single place. That means we can keep our one client's data in one place without any confusion. Our data is always clear and understandable while it is in HubSpot CRM.
For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
Task management is simple but effective.
Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
Gmail integration is quite smooth along with email tracking.
More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
I would like to see more native options for automation.
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
It's designed to get started quickly. The basic level of features and functions is elementary to use. It's highly adaptable to your organization's needs and how you want to utilize the CRM. It can be easily accessed via the web and mobile, and has been seamlessly integrated into other tools we use outside of Hubspot.
Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Comparing all the CRMs, HubSpot has excellent third-party integration tools that can get you integrated with any native app within seconds and let you sync all the data instantly. The deal pipeline is well synchronized to help you prioritize deals and send contracts to win the deal and bring in business. I didn't find this in any other CRMs, and it's a very important factor for any startup to thrive.
Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
Tough to measure specifically, but time gained by having contacts available at-a-glance
Approximately 12% increase in Sales team following up on quotes, leading to a 4-7% increase in positive outcomes from conversations with customers (negotiations whereas they may have been lost previously with no post-quote contact)
Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.