What users are saying about
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Top Rated
1785 Ratings
62 Ratings

HubSpot Marketing Hub

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Top Rated
1785 Ratings
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Score 8.5 out of 100
62 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

HubSpot Marketing Hub

I've worked with HubSpot [Marketing Hub] for six months and having all of the tools I need to write and edit website pages and blogs, post social media and send out emails is pretty awesome. There's still a lot of marketing and sales tools I don't know how or haven't had to use yet. I'm confident when I do need additional resources, HubSpot will probably have them. I'll learn to use them intuitively or easily find some training.
Joelyn Brickner | TrustRadius Reviewer

Tumblr

Tumblr can be complicated when it comes to using it in a work setting. With the privacy options being somewhat limited, you will want to make sure that your staff are only sharing information that they are comfortable with in the public realm. You'll need to put some effort into designing an appropriate policy that covers the use of Tumblr and what content can be shared.If you're simply finding a way to engage staff and perhaps show outsiders what it is like to work at your organization, it can be used quite effectively, but you have to be mindful of how involved it gets.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

HubSpot Marketing Hub
8.6
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WYSIWYG email editor
HubSpot Marketing Hub
8.4
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Dynamic content
HubSpot Marketing Hub
8.3
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Ability to test dynamic content
HubSpot Marketing Hub
8.1
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Landing pages
HubSpot Marketing Hub
8.9
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A/B testing
HubSpot Marketing Hub
8.4
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Mobile optimization
HubSpot Marketing Hub
8.8
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Email deliverability reporting
HubSpot Marketing Hub
8.9
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List management
HubSpot Marketing Hub
8.9
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Triggered drip sequences
HubSpot Marketing Hub
9.0
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Lead Management

HubSpot Marketing Hub
8.6
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Lead nurturing
HubSpot Marketing Hub
8.8
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Lead scoring and grading
HubSpot Marketing Hub
8.4
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Data quality management
HubSpot Marketing Hub
8.6
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Automated sales alerts and tasks
HubSpot Marketing Hub
8.5
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Campaign Management

HubSpot Marketing Hub
8.7
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Calendaring
HubSpot Marketing Hub
8.4
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Event/webinar marketing
HubSpot Marketing Hub
9.0
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Social Media Marketing

HubSpot Marketing Hub
8.7
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Social sharing and campaigns
HubSpot Marketing Hub
8.7
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Social profile integration
HubSpot Marketing Hub
8.7
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Reporting & Analytics

HubSpot Marketing Hub
8.6
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Dashboards
HubSpot Marketing Hub
8.7
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Standard reports
HubSpot Marketing Hub
8.7
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Custom reports
HubSpot Marketing Hub
8.5
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Platform & Infrastructure

HubSpot Marketing Hub
8.3
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API
HubSpot Marketing Hub
8.4
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Role-based workflow & approvals
HubSpot Marketing Hub
8.5
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Customizability
HubSpot Marketing Hub
8.6
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Integration with Salesforce.com
HubSpot Marketing Hub
8.6
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Integration with Microsoft Dynamics CRM
HubSpot Marketing Hub
7.9
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Integration with SugarCRM
HubSpot Marketing Hub
7.9
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Pros

HubSpot Marketing Hub

  • Social media scheduling. A comprehensive and easy to use social calendar allows you to easily schedule posts and get an over arching view of social activities for the month and beyond.
  • Email marketing. The templates provided allow me to easily create, beautiful professional emails.
  • Landing pages and forms. I can easily track submissions with the forms and the templates provided for a landing page ease a major pain point.
Tory Robinson | TrustRadius Reviewer

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  • Intuitive ease of use. It was easy to set up and get the account running immediately.
  • Simplicity. Adding text, pictures and video was easy.
  • Look & Feel. For the low maintenance approach we were aiming for, we were surprised that the site actually looked pretty slick.
Anonymous | TrustRadius Reviewer

Cons

HubSpot Marketing Hub

  • It is less about HubSpot as a platform and more about the app, but I wish they were able to bring a bit more functionality to the app such as being able to schedule posts. It would make trade shows much easier.
  • I wish the template designs were easier to make changes to because without CSS knowledge they can be complex to adjust. Many other sites have more user-friendly designs and this one is very rigid and sometimes hard to adjust.
  • While I love HubSpot Academy, I wish it listed out your current courses versus having to search for them. It would help remind me which ones I need to finish.
Heather Robinette, MBA | TrustRadius Reviewer

Tumblr

  • It can be hard to get followers, similar to Twitter.
  • Also similar to Twitter, its possible to get followers that are in no way interested in your business and seeking to promote themselves.
  • If you want to use Tumblr to promote your products online, it can be a trial and error process that can be frustrating for businesses that have little experience with photography.
Sara Gee | TrustRadius Reviewer

Likelihood to Renew

HubSpot Marketing Hub

HubSpot Marketing Hub 10.0
Based on 371 answers
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Arun C Devan | TrustRadius Reviewer

Tumblr

Tumblr 9.1
Based on 4 answers
Because of its ease of use - both on desktop and mobile - and the perks of being able to schedule a post for future release, Tumblr is a tool that we plan to continue using in the long term. Despite feeling like a primairly one-sided tool, it can also start conversations online, which is something for which we are always striving.
Anonymous | TrustRadius Reviewer

Usability

HubSpot Marketing Hub

HubSpot Marketing Hub 8.0
Based on 105 answers
While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.
Lauren Camacci | TrustRadius Reviewer

Tumblr

Tumblr 8.0
Based on 2 answers
Tumblr is an easy to use tool. If you're looking for a simple platform that isn't complicated Tumblr works well. There are even ways to embed it to a company website.
Anonymous | TrustRadius Reviewer

Reliability and Availability

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 50 answers
They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.
Joe Rando | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Performance

HubSpot Marketing Hub

HubSpot Marketing Hub 8.9
Based on 34 answers
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
Carah Counts | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Support Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 8.7
Based on 169 answers
During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.
David Pye | TrustRadius Reviewer

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No score
No answers yet
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In-Person Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 8 answers
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
Carah Counts | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Online Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 26 answers
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
Tom Smith | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Implementation Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 98 answers
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
Andrew Driscoll | TrustRadius Reviewer

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No score
No answers yet
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Alternatives Considered

HubSpot Marketing Hub

Salesforce and NetSuite are both great software however I believe HubSpot stacks up against them quite well. HubSpot has all of the same features when it comes to Sales Reporting, Dashboards, Follow up tasks, Note Taking, etc as the others. I would say Salesforce is more integrated, it has a lot of other features that can be used outside of sales. HubSpot can be used outside of sales as well such as marketing and customer service but not like Salesforce. NetSuite is great as well but HubSpot has been easier to navigate, train on, and use.
Meredith Mackay | TrustRadius Reviewer

Tumblr

Tumblr turns out to be better than Facebook Pages as it allows the pages to be in the form of customizable templates. It doesn't conform to specific rules for publications beyond the provided templates.Compared to WordPress, Tumblr is much simpler to use. It doesn't require any page management skills.
Mohit Goenka | TrustRadius Reviewer

Scalability

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 7 answers
HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!
Jessica McCann | TrustRadius Reviewer

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No score
No answers yet
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Return on Investment

HubSpot Marketing Hub

  • Since implementing HubSpot, we have had a 60% increase in net new opportunity generation.
  • We have logged three record-breaking sales quarters.
  • Our sales team is now using HubSpot Sales Pro to streamline prospecting, close more deals faster, and get more qualified leads into our FlyWheel.
Romy Ribitzky | TrustRadius Reviewer

Tumblr

  • Tumblr has helped me meet new people with similar interests.
  • I used it for development blog postings for a game we worked on in college.
  • N/A- Not really business oriented beyond linking to pages, but I don't have one of those businesses. I've just seen people use it for that.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HubSpot Marketing Hub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

HubSpot Marketing Hub Editions & Modules

Edition
Pro$8001
Enterprise$3,2002
Starter$503
Free$04
  1. per month (includes 1,000 contacts)
  2. per month (includes 10,000 contacts)
  3. per month (includes 1,000 contacts)
  4. per month
Additional Pricing Details

Tumblr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Tumblr Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

HubSpot Marketing Hub
9.0
Tumblr
8.5

Likelihood to Renew

HubSpot Marketing Hub
10.0
Tumblr
9.1

Usability

HubSpot Marketing Hub
8.0
Tumblr
8.0

Reliability and Availability

HubSpot Marketing Hub
9.1
Tumblr

Performance

HubSpot Marketing Hub
8.9
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Support Rating

HubSpot Marketing Hub
8.7
Tumblr

In-Person Training

HubSpot Marketing Hub
9.1
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Online Training

HubSpot Marketing Hub
9.1
Tumblr

Implementation Rating

HubSpot Marketing Hub
7.3
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Scalability

HubSpot Marketing Hub
7.3
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