What users are saying about
Top Rated
407 Ratings
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Top Rated
1124 Ratings
Top Rated
407 Ratings
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Score 8.5 out of 100

LinkedIn Sales Navigator

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Top Rated
1124 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Prospecting

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    8.0

    LinkedIn Sales Navigator

    80%
    LinkedIn Sales Navigator ranks higher in 6/6 features

    Advanced search

    N/A
    0 Ratings
    8.4
    84%
    176 Ratings

    Identification of new leads

    N/A
    0 Ratings
    8.2
    82%
    174 Ratings

    List quality

    N/A
    0 Ratings
    7.9
    79%
    170 Ratings

    List upload/download

    N/A
    0 Ratings
    6.8
    68%
    115 Ratings

    Ideal customer targeting

    N/A
    0 Ratings
    8.1
    81%
    169 Ratings

    Load time/data access

    N/A
    0 Ratings
    8.2
    82%
    156 Ratings

    Sales Intelligence Data Standards

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    7.9

    LinkedIn Sales Navigator

    79%
    LinkedIn Sales Navigator ranks higher in 3/3 features

    Contact information

    N/A
    0 Ratings
    7.1
    71%
    153 Ratings

    Company information

    N/A
    0 Ratings
    8.5
    85%
    174 Ratings

    Industry information

    N/A
    0 Ratings
    8.0
    80%
    169 Ratings

    Data Augmentation & Lead Qualification

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    7.7

    LinkedIn Sales Navigator

    77%
    LinkedIn Sales Navigator ranks higher in 9/9 features

    Lead qualification process

    N/A
    0 Ratings
    7.5
    75%
    130 Ratings

    Smart lists and recommendations

    N/A
    0 Ratings
    7.9
    79%
    153 Ratings

    Salesforce integration

    N/A
    0 Ratings
    7.6
    76%
    125 Ratings

    Company/business profiles

    N/A
    0 Ratings
    8.3
    83%
    167 Ratings

    Alerts and reminders

    N/A
    0 Ratings
    7.3
    73%
    149 Ratings

    Data hygiene

    N/A
    0 Ratings
    7.6
    76%
    148 Ratings

    Automatic data refresh

    N/A
    0 Ratings
    7.4
    74%
    129 Ratings

    Tags

    N/A
    0 Ratings
    7.8
    78%
    124 Ratings

    Filters and segmentation

    N/A
    0 Ratings
    8.0
    80%
    158 Ratings

    Sales Intelligence Email Features

    HubSpot Sales Hub

    Feature Set Not Supported
    N/A
    7.0

    LinkedIn Sales Navigator

    70%
    LinkedIn Sales Navigator ranks higher in 2/2 features

    Sales email templates

    N/A
    0 Ratings
    7.0
    70%
    67 Ratings

    Append emails to records

    N/A
    0 Ratings
    6.9
    69%
    64 Ratings

    Attribute Ratings

    • HubSpot Sales Hub is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
    • LinkedIn Sales Navigator is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.7

    HubSpot Sales Hub

    87%
    98 Ratings
    8.4

    LinkedIn Sales Navigator

    84%
    177 Ratings

    Likelihood to Renew

    10.0

    HubSpot Sales Hub

    100%
    6 Ratings
    8.0

    LinkedIn Sales Navigator

    80%
    3 Ratings

    Usability

    8.8

    HubSpot Sales Hub

    88%
    5 Ratings
    8.2

    LinkedIn Sales Navigator

    82%
    5 Ratings

    Support Rating

    8.3

    HubSpot Sales Hub

    83%
    6 Ratings
    9.0

    LinkedIn Sales Navigator

    90%
    4 Ratings

    Implementation Rating

    9.1

    HubSpot Sales Hub

    91%
    2 Ratings
    8.0

    LinkedIn Sales Navigator

    80%
    3 Ratings

    Likelihood to Recommend

    HubSpot

    HubSpot is easy to use and will offer you essential tools that will improve your market productivity in your industry you will see results and improvement quickly once your company is set up in HubSpot, as well as providing the right tools to measure win rates, annual revenue, and profit.
    Read full review

    LinkedIn

    Flexible Saved Searches: I love how we can save a very complex search created for future use so that we don't have to repeat it again and again. The cherry on the top is that you can even share this saved search with your other colleagues having the LinkedIn Sales Navigator license. Access to Decision Makers: With a single click, I can filter out decision-makers in any company. This is again a time saver in many ways. Alerts and Reminders: which can be set custom-based covering specific use cases. For example - if prospect A changes companies today, I can get an alert for it on my email (the only drawback being I need to manually save this prospect in a list first).
    Read full review

    Pros

    HubSpot

    • Communications - Chat, Emails, Tracking, Snippets, Templates, etc. These tools keep our team connected to the clients and make our team more connected to each other at the same time.
    • Automation - Sequences, Workflows, Meetings, etc. TIME SAVINGS! Data entry and follow-up tasks BEFORE our transition to Hubspot were abysmal compared to what we have now.
    • Customizations - Deals, Contacts, Reports, etc. Being able to Co-Create these helps tremendously!
    Read full review

    LinkedIn

    • Lists - Very intuitive, simple, way to create and track prospects for campaign purposes
    • InMails - The ability to send direct messages to prospects via InMails can be a differentiator for some reps
    • News Feed - Stay up to date on organizations you are targeting to send relevant messages that resonate
    Read full review

    Cons

    HubSpot

    • They have many features but any time you want to do something additional it turns out you have to upgrade or pay more for that feature. Other CRMs offer a lot of these functionalities at a lower cost.
    • I've tried other CRMS and one thing I loved that HubSpot does not have is that a deal will change color if an action needs to be taken or if next steps are due. In HubSpot you literally have to go into a deal and see what needs to be done.
    • Tasks are shown on a list on the top right hand corner, but if a task passes its due date it doesn't remind you to do it later on.
    Read full review

    LinkedIn

    • LinkedIn Sales Navigator is very powerful, but not super well documented.
    • The tool does not allow for the export of list names, which is disappointing for a tool at this price.
    • LinkedIn's search is loosey goosey, you'll find that it includes names that just barely fit the criteria.
    Read full review

    Pricing Details

    HubSpot Sales Hub

    Starting Price

    Editions & Modules

    HubSpot Sales Hub editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      LinkedIn Sales Navigator

      Starting Price

      $0

      Editions & Modules

      LinkedIn Sales Navigator editions and modules pricing
      EditionModules
      Professional79.991
      Team134.992
      EnterpriseContact sales team3

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      HubSpot

      Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
      Read full review

      LinkedIn

      This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
      Read full review

      Usability

      HubSpot

      Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
      Read full review

      LinkedIn

      It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
      Read full review

      Support Rating

      HubSpot

      Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
      "Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
      Read full review

      LinkedIn

      The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
      Read full review

      Implementation Rating

      HubSpot

      It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
      Read full review

      LinkedIn

      I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
      Read full review

      Alternatives Considered

      HubSpot

      I prefer HubSpot over the other packages. It's robust but intuitive (most of the time). Also, the continued product development is good. I don't always agree with the direction, but it probably makes sense to other users. When you combine marketing and service hubs to your package it gives a 360 view of your destiny.
      Read full review

      LinkedIn

      linkedin has way better data cleanup and relevant contact information. It provides a great insight into how to target personally your prospects, and gives great engagement highlights. ZoomInfo is sometimes outdated, the prospect has moved companies or is no longer employed there-- alot of filtering through the weeds can be hard if you are trying to hit high metrics and make your time valuable
      Read full review

      Return on Investment

      HubSpot

      • We are able to consistently hit our outreach goals every week of 160 emails per SDR and BD. Sending 160 emails used to take us about 20 hours / SDR / week, and now it takes about 5-7 hours / SDR / week, based on the Sales tools.
      • We've gotten to within 75% accuracy on our sales forecasts by analyzing our Hubspot reports, and better understanding the predictability of our revenue.
      • We have saved hundreds of hours in sales training by onboarding new SDRs and BDs using Hubspot's templates and sequences.
      Read full review

      LinkedIn

      • Helped warm up a few leads that I was having trouble getting in touch with via phone and email
      • Allowed me to better identify the key stakeholders at companies I was targeting
      • Kept me up to date on what was happening with my prospects and their companies.
      Read full review

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