Chose SAP Service Cloud
SAP Service Cloud offered the level of detail and control we needed to achieve consistent communication with our customers and we made only a few specific adjustments for the product to meet our needs.
Product | Rating | Most Used By | Product Summary | Starting Price |
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HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HubSpot Service Hub | SAP Service Cloud | |
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Considered Both Products | HubSpot Service Hub No answer on this topic | SAP Service Cloud |
Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HubSpot Service Hub | SAP Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HubSpot Service Hub | SAP Service Cloud | |
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Likelihood to Recommend | 8.6 (12 ratings) | 8.6 (73 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (41 ratings) |
HubSpot Service Hub | SAP Service Cloud | |
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Likelihood to Recommend | HubSpot | SAP |
Pros | HubSpot | SAP |
Cons | HubSpot | SAP |
Likelihood to Renew | HubSpot No answers on this topic | SAP |
Support Rating | HubSpot No answers on this topic | SAP |
Alternatives Considered | HubSpot | SAP |
Return on Investment | HubSpot | SAP |
ScreenShots | HubSpot Service Hub Screenshots |