What users are saying about
64 Ratings
182 Ratings
64 Ratings
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Score 7.3 out of 100
182 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

IBM BPM

Have your process first on paperIts important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is nomagic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so thatyou get a chance to improve your process continously.BPM is not an applicationIf you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for anorganization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an applicationlevel.http://bpmstech.blogspot.com/2011/05/bpm-initiative.htmlKnow the difference between process data and business datahttp://bpmstech.blogspot.com/2011/05/lombardi-best-practices.htmlhttp://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
Prasanna Selvaraj | TrustRadius Reviewer

OutSystems

Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not.Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

IBM BPM
8.6
OutSystems
Dashboards
IBM BPM
8.9
OutSystems
Standard reports
IBM BPM
7.9
OutSystems
Custom reports
IBM BPM
8.9
OutSystems

Process Engine

IBM BPM
7.5
OutSystems
Process designer
IBM BPM
8.0
OutSystems
Process simulation
IBM BPM
8.0
OutSystems
Business rules engine
IBM BPM
7.0
OutSystems
SOA support
IBM BPM
5.0
OutSystems
Process player
IBM BPM
7.0
OutSystems
Support for modeling languages
IBM BPM
8.0
OutSystems
Form builder
IBM BPM
8.0
OutSystems
Model execution
IBM BPM
9.0
OutSystems

Collaboration

IBM BPM
5.0
OutSystems
Social collaboration tools
IBM BPM
5.0
OutSystems

Content Management Capabilties

IBM BPM
8.0
OutSystems
Content management
IBM BPM
8.0
OutSystems

Low-Code Development

IBM BPM
OutSystems
7.6
Visual Modeling
IBM BPM
OutSystems
8.3
Drag-and-drop Interfaces
IBM BPM
OutSystems
8.8
Platform Security
IBM BPM
OutSystems
7.6
Platform User Management
IBM BPM
OutSystems
7.1
Reusability
IBM BPM
OutSystems
7.0
Platform Scalability
IBM BPM
OutSystems
7.1

Pros

IBM BPM

  • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
  • System ensures that we have consistent data across all systems.
  • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
Anonymous | TrustRadius Reviewer

OutSystems

  • Developing end user interfaces with ease and speed with a modern look and feel.
  • First class low code development to reduce time to market with visual programming
  • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
Christopher Fowers | TrustRadius Reviewer

Cons

IBM BPM

  • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
  • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
  • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
Anonymous | TrustRadius Reviewer

OutSystems

  • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
  • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
  • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
John Williams | TrustRadius Reviewer

Likelihood to Renew

IBM BPM

IBM BPM 8.0
Based on 4 answers
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
Anonymous | TrustRadius Reviewer

OutSystems

OutSystems 8.2
Based on 4 answers
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
Erik Hagen | TrustRadius Reviewer

Usability

IBM BPM

IBM BPM 8.0
Based on 2 answers
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
Anonymous | TrustRadius Reviewer

OutSystems

OutSystems 8.2
Based on 3 answers
I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
Erik Hagen | TrustRadius Reviewer

Support Rating

IBM BPM

IBM BPM 8.0
Based on 2 answers
Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
Anonymous | TrustRadius Reviewer

OutSystems

OutSystems 7.4
Based on 46 answers
The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
Anonymous | TrustRadius Reviewer

In-Person Training

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
Anonymous | TrustRadius Reviewer

OutSystems

No score
No answers yet
No answers on this topic

Implementation Rating

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
Anonymous | TrustRadius Reviewer

OutSystems

OutSystems 7.3
Based on 3 answers
In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
Anonymous | TrustRadius Reviewer

Alternatives Considered

IBM BPM

Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.Pega vs IBMIts difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
Prasanna Selvaraj | TrustRadius Reviewer

OutSystems

I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
Willem Norval | TrustRadius Reviewer

Scalability

IBM BPM

IBM BPM 10.0
Based on 1 answer
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
Scott Francis | TrustRadius Reviewer

OutSystems

No score
No answers yet
No answers on this topic

Return on Investment

IBM BPM

  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
Keshava Murthy B S | TrustRadius Reviewer

OutSystems

  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
Lee Penning | TrustRadius Reviewer

Pricing Details

IBM BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM BPM Editions & Modules

Additional Pricing Details

OutSystems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

OutSystems Editions & Modules

Edition
Basic$4,000.001
Pro$10,000.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

IBM BPM
8.0
OutSystems
8.6

Likelihood to Renew

IBM BPM
8.0
OutSystems
8.2

Usability

IBM BPM
8.0
OutSystems
8.2

Support Rating

IBM BPM
8.0
OutSystems
7.4

In-Person Training

IBM BPM
9.0
OutSystems

Implementation Rating

IBM BPM
9.0
OutSystems
7.3

Scalability

IBM BPM
10.0
OutSystems

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