Jet Reports vs. Sigma Computing

Jet Reports is better suited if you have a specific population set you are looking at and less suited when querying or summing large pools or data, records, etc. I use a combination of Jet & SQL syntax when performing the latter because it allows me to harness the speed of our SQL server. Jet allows more for more customization when bodes better for users.

Incentivized

Whenever there’s data that need to be analyzed, visualized or simply aggregated in a pivot table, Sigma is the perfect tool for the job: it helps build rich data dashboards, including charts, tables, colors and more. It connects with several alternatives of external sources such as Google BigQuery, Google Drive, other database engines or tabular data files.

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• Integrated reporting
• Customizable reports
• Easy to use

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• Provides a familiar data analysis format with its spreadsheet interface.
• Fast; by querying the warehouse directly, it's much more performant than other cloud-based BI tools.
• Allows non-technical users to interact with and analyze warehouse data without needing to know SQL.
• Easy-to-use templates are great for monitoring aspects of our data stack.

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• Tips and tricks
• Sharing best practices from other companies
• Online user forum

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• Formatting: On workbooks and dashboards, it can sometimes be difficult to make the page elements align correctly.
• When creating and setting up datasets, having a temporarily row-limiting option when editing would help a lot, particularly on anything with a large number of rows.
• Scheduling reports to be sent out can be tricky if the request is something like "Last Monday of each month".
• Being able to export an xls with conditional formatting would be helpful in some cases.

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Because we are very satisfied with the product and would most likely renew because of the services it provides. It is a tool that you bring into your organization and let it change the way you analyze your data, present your data and share you date within the Respective teams

Incentivized

Because it is not the costliest tool in this category but it serves the purpose. It is easy to use, cost effective, and works really well with the data stored on cloud. It has wide range of dashboard templates which go really well with different types of data sets. I would love to use it agains and again

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It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.

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Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards

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It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so

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I hinestly have not used the support a lot but i have always had to way for longer durations to get a response on my emails. I have tried calling them a few times and the wait time was a little more than what i expected. They were able to answer my queries nonetheless

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Support team is helpful in answering questions and providing help with using the UI. There are knowledgeable people within the support team. There are also good online support tools. There are significant community support resources available. There is however lack of a live support. It would be useful to have live phone number or chat to use.

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Was not involved in implementation

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Jet Reports is light weight and has a minimal barrier to entry for new users. Tableau has a higher learning curve and is more cost prohibitive

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Sigma is by far the best. It is easiest to learn and easiest to use on a day to day basis. I never have to wait for dashboards to load and it's very easy to understand the variables that are going into my visualizations. Best of all I can manipulate the data within Sigma very easily. In these other platforms data manipulation is difficult or must be done in the data warehouse

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It is a cloud service offering that is able to expand based on your usage

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• Prediction analysis has helped the business to make future plans
• Report scheduling has eliminated a lot of manual work

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• Monitoring health of cloud platform has allowed the company to anticipate issues before they affect customers – Sigma prompted us building a canary monitoring process that provides customer container health.
• Customer success has used an activity report to discover customers running runaway processes that they were unaware of, creating an alert to contact the customer and prevent an embarrassing situation.
• Customer success uses the activity report to prompt conversations regarding increases or declines in behavior that led to increasing contract limits or addressing churn concerns.

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