Jira Software vs. Redmine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Redmine
Score 6.9 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
$0
per month
Pricing
Jira SoftwareRedmine
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Jira SoftwareRedmine
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jira SoftwareRedmine
Considered Both Products
Jira Software
Chose Jira Software
Redmine was used at the very beginning when we were a really small team.
Pivotal Tracker was next, and although it has a better UX features, it lacks the ability to manage big projects in parallel (at least back in the days).
Jira is far more flexible for adjustments to our …
Chose Jira Software
Redmine is much more intuitive and user friendly. Jira certainly has more advanced features and a plethora of plugins for any sort of need.
Especially for programming teams, Jira is more suitable to track the project.
Chose Jira Software
I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in.

Redmine is a mess, don't bother. The …
Chose Jira Software
Jira is the "default" do-everything software project management platform. It literally does everything, but consequently does nothing particularly well. That said, it is robust enough to compete with enterprise heavyweights like Rally, and (usually) easy and light enough to …
Chose Jira Software
Jira Software works for many development environments, has custom workflows, is friendly, stable, robust, and can be integrated with the most recognized DevOps tools on the market.

Chose Jira Software
Jira has more features and is more flexible. It has features specifically designed for agile/Scrum-based methodologies which made it very appealing to us.
Chose Jira Software
JIRA was already in place; there wasn't a good reason to switch to something else. We just needed to work on refining our processes and clean up the existing structure so that we could make progress on our SDLC while getting our MVP out the door. If you are really starting …
Redmine
Chose Redmine
It can beat other services only as free, open source solution. Right now we've moved to JIRA, and Redmine only stays on as an archive and is used by our editor's department.
Chose Redmine
JIRA is currently the gold standard here, but it has a pretty substantial subscription price based on the number of accounts you need to create. JIRA gets pricey, very quickly.

Chose Redmine
JIRA is new: it is easier to deploy in a cloud/managed environment: it also has better "apps" support.
However, Redmine benefits from maturity, as well as a large base of experts who manage Redmine on a constant basis. Additionally, Redmine is fairly "easy" to set up: as long …
Chose Redmine
Redmine has a lot of the same functionality but is much easier to use. The project tends to have functions that only the most advanced PM would even look at. JIRA is easier to deploy in a cloud/managed environment: it also has better "apps" support. However, Redmine benefits …
Chose Redmine
As we've moved to using agile-based methodologies, we've started using JIRA more, which is better suited for agile development. JIRA looks and feels like a more modern web application and has greater flexibility and more features. I used Basecamp a long time ago for some small …
Chose Redmine
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project …
Top Pros
Top Cons
Features
Jira SoftwareRedmine
Project Management
Comparison of Project Management features of Product A and Product B
Jira Software
-
Ratings
Redmine
7.7
12 Ratings
2% above category average
Task Management00 Ratings9.012 Ratings
Resource Management00 Ratings7.011 Ratings
Gantt Charts00 Ratings8.011 Ratings
Scheduling00 Ratings8.010 Ratings
Workflow Automation00 Ratings5.88 Ratings
Team Collaboration00 Ratings8.011 Ratings
Support for Agile Methodology00 Ratings6.910 Ratings
Support for Waterfall Methodology00 Ratings8.010 Ratings
Document Management00 Ratings8.010 Ratings
Email integration00 Ratings9.19 Ratings
Mobile Access00 Ratings5.59 Ratings
Timesheet Tracking00 Ratings7.510 Ratings
Change request and Case Management00 Ratings8.011 Ratings
Budget and Expense Management00 Ratings8.510 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Software
-
Ratings
Redmine
7.5
7 Ratings
0% above category average
Quotes/estimates00 Ratings7.33 Ratings
Invoicing00 Ratings7.82 Ratings
Project & financial reporting00 Ratings7.05 Ratings
Integration with accounting software00 Ratings7.92 Ratings
Best Alternatives
Jira SoftwareRedmine
Small Businesses
GitLab
GitLab
Score 8.9 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.9 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
GitLab
GitLab
Score 8.9 out of 10
Quickbase
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira SoftwareRedmine
Likelihood to Recommend
8.7
(186 ratings)
9.0
(12 ratings)
Likelihood to Renew
9.0
(35 ratings)
-
(0 ratings)
Usability
6.9
(28 ratings)
8.0
(1 ratings)
Availability
5.3
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(23 ratings)
6.5
(3 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
User Testimonials
Jira SoftwareRedmine
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Open Source
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
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Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
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Open Source
  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
Read full review
Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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Open Source
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Open Source
No answers on this topic
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Open Source
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
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Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Open Source
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Open Source
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Open Source
No answers on this topic
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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Open Source
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
Read full review
Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Read full review
Open Source
  • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
  • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
Read full review
ScreenShots