Jotform vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.8 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
JotformSlack
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
JotformSlack
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
JotformSlack
Considered Both Products
Jotform
Chose Jotform
We use Jotform instead of Google Forms because you can customize the input fields. We need very specific information from our participants and Jotform allows our participants to fill in the information we need a specific format to fit our list-building events. Also, the …
Chose Jotform
Jotform makes more affordable, customizable, and accessible forms than the other platforms we have tried.
Chose Jotform
JotForm is superior compared to Google Forms in most aspects. However, the lack of collaboration in the free version makes it less attractive if managing several forms. But the form functionality and features makes up for this. JotForm is clean in layout, and provides a user …
Slack

No answer on this topic

Features
JotformSlack
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.2
124 Ratings
6% above category average
Slack
-
Ratings
Survey templates8.5107 Ratings00 Ratings
Themes8.0113 Ratings00 Ratings
Custom logo/branding8.2117 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.5
118 Ratings
0% below category average
Slack
-
Ratings
Changes to live survey8.799 Ratings00 Ratings
Question design help8.198 Ratings00 Ratings
Multiple question types8.6115 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.1
98 Ratings
1% below category average
Slack
-
Ratings
Survey logic flexibility8.198 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.5
120 Ratings
4% above category average
Slack
-
Ratings
Response tracking8.6113 Ratings00 Ratings
Data export8.8114 Ratings00 Ratings
Standard reports8.6103 Ratings00 Ratings
Custom reports8.497 Ratings00 Ratings
Analytics8.290 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
98 Ratings
2% below category average
Slack
-
Ratings
Access controls7.994 Ratings00 Ratings
Compliance8.489 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
74 Ratings
4% below category average
Slack
-
Ratings
Vendor-offered crowdsourcing7.757 Ratings00 Ratings
Respondent restrictions7.974 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Jotform
-
Ratings
Slack
7.9
405 Ratings
0% above category average
Task Management00 Ratings7.8255 Ratings
Gantt Charts00 Ratings7.061 Ratings
Scheduling00 Ratings7.9210 Ratings
Workflow Automation00 Ratings7.9230 Ratings
Mobile Access00 Ratings9.2392 Ratings
Search00 Ratings8.2390 Ratings
Visual planning tools00 Ratings7.3150 Ratings
Communication
Comparison of Communication features of Product A and Product B
Jotform
-
Ratings
Slack
8.6
415 Ratings
7% above category average
Chat00 Ratings9.7415 Ratings
Notifications00 Ratings8.9411 Ratings
Discussions00 Ratings9.2402 Ratings
Surveys00 Ratings8.1250 Ratings
Internal knowledgebase00 Ratings7.7251 Ratings
Integrates with GoToMeeting00 Ratings8.6111 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.5184 Ratings
Integrates with Outlook00 Ratings8.4122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Jotform
-
Ratings
Slack
8.4
389 Ratings
4% above category average
Versioning00 Ratings8.0187 Ratings
Video files00 Ratings8.6345 Ratings
Audio files00 Ratings8.6340 Ratings
Document collaboration00 Ratings8.1271 Ratings
Access control00 Ratings8.2253 Ratings
Advanced security features00 Ratings8.2215 Ratings
Integrates with Google Drive00 Ratings8.8213 Ratings
Device sync00 Ratings9.2276 Ratings
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JotformSlack
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Score 9.6 out of 10
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Square 9 Softworks
Score 9.9 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
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HCL Connections
Score 9.0 out of 10
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User Ratings
JotformSlack
Likelihood to Recommend
8.7
(144 ratings)
9.3
(415 ratings)
Likelihood to Renew
8.7
(7 ratings)
9.4
(20 ratings)
Usability
8.8
(93 ratings)
9.9
(29 ratings)
Support Rating
8.0
(81 ratings)
1.0
(65 ratings)
Implementation Rating
8.2
(3 ratings)
10.0
(2 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformSlack
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Salesforce
I would definitely recommend Slack to everyone who needs a messaging platform for work. The thing that I most appreciate on Slack is the possibility of talking to my coworkers without using my personal number or personal apps. This way, I can separate what is work and what is not. Slack even has the option to mute notifications after work hours. I'm able to keep track of every project and discuss them in an easy and fast way. Another great thing is that you can keep and check the history of channels and groups, this way the discussions are never lost when someone joins the project in the middle of it or someone leaves, the history is always there. The only thing that bothers me in the platform is the system of threads, where you can easily lose the messages cause they look kind of hidden. If you have multiple subjects with someone and the person only responds in threads, it's very common to lose their messages.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Salesforce
  • Organize threads of project content - WAY easier than having multiple emails
  • Provide the ability for others to observe communication on projects or topics that they aren't directly involved in
  • Create a space to share universal business announcements
  • Create spaces for topics that are fun
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Salesforce
  • While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
  • Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
  • Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
  • Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Salesforce
Microsoft Teams got very confusing for me with all of the tabs and different things to learn how to use it. I felt that Slack has a much cleaner look and makes it easy for anyone to learn how to use. I also like how it integrates seamlessly into our Google/mac workspace!
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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Salesforce
  • Allowing our team to communicate, especially in a remote-first environment is invaluable
  • Sharing sensitive information securely is a great feature so we don't have to rely on other software
  • Direct communication with our clients through Slack Connect helps us reach a larger audience and therefore increases our opportunity for revenue
Read full review
ScreenShots

Jotform Screenshots

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