What users are saying about
15 Ratings
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Top Rated
286 Ratings
15 Ratings
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Score 8.1 out of 100

Qualtrics

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Top Rated
286 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Lattice

Lattice is well suited for companies that are very focused. We use it to disseminate the OKR methodology in all of the employees of the company and it has helped a lot to make sure everybody is focused on the most important tasks and is able to think strategically and not get lost on details that do not add value.
Gabriela Band | TrustRadius Reviewer

Qualtrics

Qualtrics is extremely well-suited for engaging with the wide user-base of your target platform. As a member of a team that provides on-site visits and 'discovery' engagements, Qualtrics helps our team come prepared for on-site visits. Furthermore, follow-up surveys enable our team to be nimble, ask the right questions, and submit additional surveys after our initial engagement. Qualtrics is a fantastic tool for engaging with both internal and external teams with the goal of understanding employee workflows, perceptions, and areas of growth. One can tailor surveys for a specific need and then share out to the client's preferred medium (desktop or mobile). This means that survey respondents will need to have both access and a small technological proficiency in order to successfully complete surveys - however, this is nearly a basic requirement for most administrative jobs today.
Joshua Melder | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

Lattice
8.1
Qualtrics
Corporate goal setting
Lattice
8.7
Qualtrics
Subordinate goal setting
Lattice
7.7
Qualtrics
Individual goal setting
Lattice
8.1
Qualtrics
Line-of sight-visibility
Lattice
7.7
Qualtrics
Performance tracking
Lattice
8.3
Qualtrics

Performance Management

Lattice
7.9
Qualtrics
Performance plans
Lattice
8.2
Qualtrics
Plan weighting
Lattice
7.8
Qualtrics
Manager note taking
Lattice
8.0
Qualtrics
Performance improvement plans
Lattice
7.5
Qualtrics
Review status tracking
Lattice
7.3
Qualtrics
Rater nomination workflow
Lattice
8.0
Qualtrics
Review reminders
Lattice
8.3
Qualtrics
Workflow restrictions
Lattice
7.4
Qualtrics
Multiple review frequency
Lattice
8.2
Qualtrics
Reporting
Lattice
8.5
Qualtrics

Survey Format & Appearance

Lattice
Qualtrics
8.6
Survey templates
Lattice
Qualtrics
8.5
Themes
Lattice
Qualtrics
8.2
Custom logo/branding
Lattice
Qualtrics
9.0

Survey Content

Lattice
Qualtrics
8.5
Changes to live survey
Lattice
Qualtrics
8.3
Question design help
Lattice
Qualtrics
8.3
Multiple question types
Lattice
Qualtrics
8.8

Survey Logic

Lattice
Qualtrics
7.6
Survey logic flexibility
Lattice
Qualtrics
7.6

Survey Reporting & Analytics

Lattice
Qualtrics
8.4
Response tracking
Lattice
Qualtrics
8.8
Data export
Lattice
Qualtrics
8.7
Standard reports
Lattice
Qualtrics
8.0
Custom reports
Lattice
Qualtrics
8.1
Analytics
Lattice
Qualtrics
8.4

Survey Administration & Security

Lattice
Qualtrics
8.8
Access controls
Lattice
Qualtrics
8.9
Compliance
Lattice
Qualtrics
8.7

Survey Distribution

Lattice
Qualtrics
8.7
Vendor-offered crowdsourcing
Lattice
Qualtrics
9.1
Respondent restrictions
Lattice
Qualtrics
8.4

Pros

Lattice

  • Lattice helps drive the cascading of goals/objectives down thru the entire organization. (This is crucial, in my experience, as employee engagement is more easily achieved when we can create that "line of sight" for people at all levels of the company.).
  • Lattice creates a living, breathing talent management platform... allowing managers - and employees - to stop worrying about remembering all the great achievements that should be acknowledged during performance feedback discussions. The check-in feature (when used appropriately) keeps employees focused and managers informed.
  • Lattice provides an intuitive performance feedback process/platform, which is configurable to a great degree to meet the needs of our organization.
Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer

Qualtrics

  • Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
  • Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
  • I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.
Katharine Mason | TrustRadius Reviewer

Cons

Lattice

  • The UI is so simple that it results in some constraints.
  • It would be nice to have a bit more settings that an IC can configure.
Anonymous | TrustRadius Reviewer

Qualtrics

  • Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
  • The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
  • Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.
Corinne Gibson | TrustRadius Reviewer

Likelihood to Renew

Lattice

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Ben Lawder | TrustRadius Reviewer

Usability

Lattice

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.6
Based on 10 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Brian Harris | TrustRadius Reviewer

Support Rating

Lattice

Lattice 7.2
Based on 5 answers
Support for Lattice is timely and effective. Even if you can't speak with someone on the support team, they have a great help center online with a library of questions that are most likely to answer any question you may have. If you need to speak to someone, they will get back to you right away.
Shannon McNamara | TrustRadius Reviewer

Qualtrics

Qualtrics 10.0
Based on 11 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
D. SKye Hodges | TrustRadius Reviewer

Online Training

Lattice

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek | TrustRadius Reviewer

Implementation Rating

Lattice

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 9.0
Based on 1 answer
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider | TrustRadius Reviewer

Alternatives Considered

Lattice

I believe Lattice is the strongest of these options because it is very customizable to each organization. Its well designed and can be used for all department needs. I found the other solutions a bit too rigid, which was inconvenient. I like the flexibility I get with Lattice.
Anonymous | TrustRadius Reviewer

Qualtrics

I would say Qualtrics is far superior in terms of functionality and ease of use but is far inferior in terms of price. Since this technology is easily imitable, I wouldn't be surprised if there are other solutions (such as SurveyGizmo) which are more economical but offer the same solution.
Daniel Simonet | TrustRadius Reviewer

Return on Investment

Lattice

  • We've achieved greater consistency in our talent management process thru the use of Lattice.
  • Managers spent 1/3 less time on completing the formal performance feedback (evaluation) form than in years past.
  • Employee engagement is improved, with comments from employees directly related to the cascading of Corporate goals.
Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer

Qualtrics

  • It's hard to quantify the impact because of the nature of the work we do in a university. One thing I can say is that it has been a far better replacement for the technology that was previously offered through the specialized survey administration center of the university.
  • It reduces the time one needs to prepare a questionnaire, which translates to monetary savings.
Asif Mehedi | TrustRadius Reviewer

Screenshots

Pricing Details

Lattice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Qualtrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Lattice
7.7
Qualtrics
7.6

Likelihood to Renew

Lattice
Qualtrics
9.4

Usability

Lattice
Qualtrics
8.6

Reliability and Availability

Lattice
Qualtrics
9.0

Performance

Lattice
Qualtrics
5.5

Support Rating

Lattice
7.2
Qualtrics
10.0

Online Training

Lattice
Qualtrics
8.0

Implementation Rating

Lattice
Qualtrics
9.0

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