Matomo Analytics (formerly Piwik) vs Tableau Desktop | TrustRadius

What users are saying about

Score 7.9 out of 10

Based on 44 reviews and ratings

Score 8.2 out of 10

Based on 1602 reviews and ratings

Feature Rating Comparison

Matomo Analytics (formerly Piwik)

Tableau Desktop

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Matomo Analytics (formerly Piwik)

Tableau Desktop

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Matomo Analytics (formerly Piwik)

Tableau Desktop

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Matomo Analytics (formerly Piwik)

Tableau Desktop

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Matomo Analytics (formerly Piwik)

Tableau Desktop

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Matomo Analytics (formerly Piwik)

Tableau Desktop

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Matomo Analytics (formerly Piwik)

Tableau Desktop

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Piwik does a great job of allowing customized campaign tracking to try and hit marketing or funding goals.
The robust plugin architecture allows for a large amount of custom development to track very specific needs. The availability of a REST API also allows you to build in support for Piwik to your in-house applications which can enable developers to track bugs with more precision.
The dashboard structure allows you to create specialized views for specific user roles so that you can give a specific focus to a small subsection of the reported data. This is an excellent way to show non-technical users only the portion of the data they are interested in without getting bogged down into the details.

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Verified User

Engineer in Information Technology

Higher Education Company, 201-500 employees

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With Tableau you do not need to have technical knowledge to do the data integration and you get a quick response of what you are looking for, being your visualization of high quality.
We can say that it is free software and it is not a limited version

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Analista financiero

BANCA PUBLICABanking, 201-500 employees

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Cons

I wish there were some additional pre-formatted tiles/tabs to choose from
Creating custom data sets for tiles/tabs is not straightforward and there isn't much in the way of explanations on how to do it
I have clicked the "WP-Piwik - SEO" button in setting/statistics but can't seem to get the data to populate. Again, not much in the way of "Help" on the site to assist in figuring it out.

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Marketing Specialist - Marketing Technologist

Critical Business Analysis, IncComputer Software, 11-50 employees

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Tableau is ill-suited to work with SSAS cubes, at least when you are used to analysis within Microsoft tools
Data preparation is not up-to-par with other leading vendor tools (although can be improved through Alteryx if you have access to it)
The ease-of-use is true for basic analysis, but rapidly gives way to a steep learning curve with more complex queries or when the business context is more mathematics oriented

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Charles Saulnier

BI Consultant

Larochelle Groupe ConseilInformation Technology and Services, 51-200 employees

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Likelihood to Renew

Matomo Analytics (formerly Piwik) 8.7

Based on 13 answers

Given, that I do not make a decision wherever to buy the product, I think the biggest culprit would be name recognition (that Piwik currently lacks compared to Google Analytics and such). Also, not to put it into negative light, but being "free" raises eyebrows, as being a lesser software

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Sr. Software Developer

NRG EnergyFinancial Services, 201-500 employees

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Tableau Desktop 8.9

Based on 39 answers

Because right now its the best option out there (disclosure: I haven't used Qlikview or some of the other direct competitors of Tableau). The big investment is in Tableau Server not desktop. For the cost of the license of Tableau desktop, its a pretty good deal. You can hook it up to pretty much any data source easily. You can easily share the visualizations with your team/colleagues easily. Tableau Desktop is generally easy to use for business users. But the more advanced stuff is better suited for a analyst or someone with a IT/CS background.

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BI Analyst

Kaiser Foundation Health PlanUtilities, 10,001+ employees

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Usability

Matomo Analytics (formerly Piwik) 9.0

Based on 3 answers

Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)

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Hendrik Schaper

Inhaber

Schaper SoftwareInformation Technology and Services, 1-10 employees

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Tableau Desktop 8.9

Based on 23 answers

I am really a fan of tableau for its quick setup, data connection, dashboard creation time and very easy to use UI.As i have used multiple Bi tools like QlikView and SAP BO, i can say all other tools take really long time in performing above functionalities except QlikView which is really fast in term of performing analysis.

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Chandra Bhanu Pratap Singh

BI Developer

CognizantInformation Technology and Services, 10,001+ employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Tableau Desktop 8.0

Based on 10 answers

When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.

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Associate Data Analytics Consultant

MarinerInformation Technology and Services, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

Tableau Desktop 6.1

Based on 9 answers

Tableau's connections to third-party sources can be somewhat slow due to the time required to speak to a source over a network. However, if you properly utilize Tableau's Data Source Extracts, then the speed is incredible. On the other hand, Tableau makes it very easy for the user to put too much data into one dashboard, which can impact performance. All in all, if you use the tool properly, speed should not be a concern.

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Associate Data Analytics Consultant

MarinerInformation Technology and Services, 11-50 employees

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Support Rating

Matomo Analytics (formerly Piwik) 7.9

Based on 4 answers

The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.

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Alireza Hassani

Business Intelligence Analyst

Mondia GroupTelecommunications, 201-500 employees

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Tableau Desktop 9.0

Based on 16 answers

I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.

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Decision Sciences - Modeling, Simulation & Analysis

San Francisco State UniversityHigher Education, 1001-5000 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Tableau Desktop 9.4

Based on 4 answers

It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.

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Jon Boeckenstedt

Associate Vice President

DePaul University, Division of Enrollment Management and MarketingHigher Education, 1001-5000 employees

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Online Training

No score

No answers yet

No answers on this topic

Tableau Desktop 8.0

Based on 4 answers

The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful

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Chandra Bhanu Pratap Singh

BI Developer

CognizantInformation Technology and Services, 10,001+ employees

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Implementation Rating

Matomo Analytics (formerly Piwik) 9.0

Based on 1 answer

Only one hiccup when we were using a beta installation. Other than that, smooth sailing.

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Director of IT & Web Development

Resource Branding & DesignMarketing and Advertising, 1-10 employees

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Tableau Desktop 8.0

Based on 35 answers

Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.

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Sr. Financial Analyst (Finance Manager)

Spring MobileWireless, 1001-5000 employees

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Alternatives Considered

With Matomo Analytics you have total control of your platform, whereas with Google Analytics you never know how they'll be using your data. Being an open source platform allows you to build plugins and themes for this great platform. Some of the users have already build some plugins freely available and some are commercial.

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CTO

Maila NetworksComputer & Network Security, 11-50 employees

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When we first looked at getting a visualization software for analytics we looked into two options Microsoft Power BI and Tableau Desktop, and even though Power BI is more cost-effective we decided to go with Tableau Desktop as it had more options that we are looking for such as free reader and Tableau Server and offers a very comprehensive and simple interface that is easier to learn for new staff.

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Clinton Shields

Health Information Analytics Analyst

Kings View Community Services, Inc.Hospital & Health Care, 201-500 employees

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Scalability

No score

No answers yet

No answers on this topic

Tableau Desktop 7.0

Based on 3 answers

Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.

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Chandra Bhanu Pratap Singh

BI Developer

CognizantInformation Technology and Services, 10,001+ employees

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Return on Investment

We can see the analytics of our web applications and thus having the insight of the systems' behavior.
It helps in improving the performance and scalability of our web application.
It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
A cost-effective tool, since it is free.

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Cristian Bodnarasec

Senior Software Development Manager

eSiliconSemiconductors, 501-1000 employees

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Tableau has provided my clients with the information necessary to allocate multi-million dollar research budgets effectively, ensuring the company is getting the most bang for its buck.
Tableau has given my office the ability to present data quickly and easily in a professional format that customers can understand, and has them returning frequently for additional analysis and projects.

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Innovation Research Manager

Wright Brothers InstituteDefense & Space, 11-50 employees

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Screenshots

See All (13) Matomo Analytics (formerly Piwik) Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Matomo Analytics (formerly Piwik) Editions & Modules

On-premise Edition

Free download (open source)	$0
Content Optimization Bundle	$579²
Growth Bundle	$1,149²
Premium Bundle	$1,499²
Email Support Subscription	$2,090²

per installation

SaaS Edition

Essential	$9¹
Business	$29¹
Enterprise	$199²
Free 30 day trial	$0³

number of pageviews (monthly traffic)
your requirements and monthly traffic
limited to 30 days

Additional Pricing Details

On-premise Edition is free to download and install on your own servers: free download at https://matomo.org/download/ Individual features can be purchased from $19/year: see all features at https://plugins.matomo.org/premium SaaS Edition (Matomo Cloud) starts from $9/month: see transparent pricing at https://matomo.org/pricing

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Tableau Desktop Editions & Modules

—

Additional Pricing Details

Free trials are available for both editions.

Rating Summary

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

Matomo Analytics (formerly Piwik)

Tableau Desktop

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