44 Ratings
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Score 7.9 out of 100
Top Rated
1602 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Matomo Analytics (formerly Piwik)

This software can be installed manually or via a third party installer. Those less happy with coding may prefer to check availability of Piwik via the web host before choosing it as a preferred option. That aside, the important issue when choosing any analytics package is whether it tracks the range of data that you need. Piwik is very rich in this respect.
Sharon Hurley Hall | TrustRadius Reviewer

Tableau Desktop

It helps us to visualize and understand data. Helps in business analysis, predict market trends. Caters to the needs of an organization. Can be integrated with different kinds of data sources like Excel, CSV, different kinds of databases like Microsoft SQL Server, MySQL, Oracle. On the other hand, need some understanding of statistics to use this software, cannot retrieve previous versions of the same file created. So, version management is a problem. Left joins cannot be created during data loading. These need to be created separately using blends.
Ron Rothstain | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.5
Pixel Perfect reports
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.3
Customizable dashboards
Matomo Analytics (formerly Piwik)
Tableau Desktop
9.2
Report Formatting Templates
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.0

Ad-hoc Reporting

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.2
Drill-down analysis
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.6
Formatting capabilities
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.4
Integration with R or other statistical packages
Matomo Analytics (formerly Piwik)
Tableau Desktop
7.9
Report sharing and collaboration
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.2

Report Output and Scheduling

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.6
Publish to Web
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.6
Publish to PDF
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.9
Report Versioning
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.5
Report Delivery Scheduling
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.7
Delivery to Remote Servers
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.4

Data Discovery and Visualization

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.2
Location Analytics / Geographic Visualization
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.7
Predictive Analytics
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.1

Access Control and Security

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.4
Multi-User Support (named login)
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.6
Role-Based Security Model
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.4
Multiple Access Permission Levels (Create, Read, Delete)
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.2
Single Sign-On (SSO)
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.5

Mobile Capabilities

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.2
Responsive Design for Web Access
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.5
Dedicated iOS Application
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.0
Dedicated Android Application
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.4

Application Program Interfaces (APIs) / Embedding

Matomo Analytics (formerly Piwik)
Tableau Desktop
7.9
REST API
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.1
Javascript API
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.2
iFrames
Matomo Analytics (formerly Piwik)
Tableau Desktop
7.5
Java API
Matomo Analytics (formerly Piwik)
Tableau Desktop
7.9
Themeable User Interface (UI)
Matomo Analytics (formerly Piwik)
Tableau Desktop
8.3
Customizable Platform (Open Source)
Matomo Analytics (formerly Piwik)
Tableau Desktop
7.8

Pros

Matomo Analytics (formerly Piwik)

  • Piwik does a great job of allowing customized campaign tracking to try and hit marketing or funding goals.
  • The robust plugin architecture allows for a large amount of custom development to track very specific needs. The availability of a REST API also allows you to build in support for Piwik to your in-house applications which can enable developers to track bugs with more precision.
  • The dashboard structure allows you to create specialized views for specific user roles so that you can give a specific focus to a small subsection of the reported data. This is an excellent way to show non-technical users only the portion of the data they are interested in without getting bogged down into the details.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • With Tableau you do not need to have technical knowledge to do the data integration and you get a quick response of what you are looking for, being your visualization of high quality.
  • We can say that it is free software and it is not a limited version
Yusmelys Lopez | TrustRadius Reviewer

Cons

Matomo Analytics (formerly Piwik)

  • I wish there were some additional pre-formatted tiles/tabs to choose from
  • Creating custom data sets for tiles/tabs is not straightforward and there isn't much in the way of explanations on how to do it
  • I have clicked the "WP-Piwik - SEO" button in setting/statistics but can't seem to get the data to populate. Again, not much in the way of "Help" on the site to assist in figuring it out.
Jeff Wallace | TrustRadius Reviewer

Tableau Desktop

  • Tableau is ill-suited to work with SSAS cubes, at least when you are used to analysis within Microsoft tools
  • Data preparation is not up-to-par with other leading vendor tools (although can be improved through Alteryx if you have access to it)
  • The ease-of-use is true for basic analysis, but rapidly gives way to a steep learning curve with more complex queries or when the business context is more mathematics oriented
Charles Saulnier | TrustRadius Reviewer

Likelihood to Renew

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 8.7
Based on 13 answers
Given, that I do not make a decision wherever to buy the product, I think the biggest culprit would be name recognition (that Piwik currently lacks compared to Google Analytics and such). Also, not to put it into negative light, but being "free" raises eyebrows, as being a lesser software
Mike Tihonchik | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Because right now its the best option out there (disclosure: I haven't used Qlikview or some of the other direct competitors of Tableau). The big investment is in Tableau Server not desktop. For the cost of the license of Tableau desktop, its a pretty good deal. You can hook it up to pretty much any data source easily. You can easily share the visualizations with your team/colleagues easily. Tableau Desktop is generally easy to use for business users. But the more advanced stuff is better suited for a analyst or someone with a IT/CS background.
Mashhood Syed | TrustRadius Reviewer

Usability

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Hendrik Schaper | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.9
Based on 23 answers
I am really a fan of tableau for its quick setup, data connection, dashboard creation time and very easy to use UI.As i have used multiple Bi tools like QlikView and SAP BO, i can say all other tools take really long time in performing above functionalities except QlikView which is really fast in term of performing analysis.
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Reliability and Availability

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 6.1
Based on 9 answers
Tableau's connections to third-party sources can be somewhat slow due to the time required to speak to a source over a network. However, if you properly utilize Tableau's Data Source Extracts, then the speed is incredible. On the other hand, Tableau makes it very easy for the user to put too much data into one dashboard, which can impact performance. All in all, if you use the tool properly, speed should not be a concern.
Brad Llewellyn | TrustRadius Reviewer

Support Rating

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 7.9
Based on 4 answers
The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
Alireza Hassani | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 9.0
Based on 16 answers
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
David Fickes | TrustRadius Reviewer

In-Person Training

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 9.0
Based on 1 answer
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Erik Rühling | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.0
Based on 35 answers
Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.
Phillip Smith | TrustRadius Reviewer

Alternatives Considered

Matomo Analytics (formerly Piwik)

With Matomo Analytics you have total control of your platform, whereas with Google Analytics you never know how they'll be using your data. Being an open source platform allows you to build plugins and themes for this great platform. Some of the users have already build some plugins freely available and some are commercial.
Jean Franco | TrustRadius Reviewer

Tableau Desktop

When we first looked at getting a visualization software for analytics we looked into two options Microsoft Power BI and Tableau Desktop, and even though Power BI is more cost-effective we decided to go with Tableau Desktop as it had more options that we are looking for such as free reader and Tableau Server and offers a very comprehensive and simple interface that is easier to learn for new staff.
Clinton Shields | TrustRadius Reviewer

Scalability

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Return on Investment

Matomo Analytics (formerly Piwik)

  • We can see the analytics of our web applications and thus having the insight of the systems' behavior.
  • It helps in improving the performance and scalability of our web application.
  • It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
  • A cost-effective tool, since it is free.
Cristian Bodnarasec | TrustRadius Reviewer

Tableau Desktop

  • Tableau has provided my clients with the information necessary to allocate multi-million dollar research budgets effectively, ensuring the company is getting the most bang for its buck.
  • Tableau has given my office the ability to present data quickly and easily in a professional format that customers can understand, and has them returning frequently for additional analysis and projects.
Tim McClelland | TrustRadius Reviewer

Screenshots

Pricing Details

Matomo Analytics (formerly Piwik)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Matomo Analytics (formerly Piwik) Editions & Modules

On-premise Edition
Free download (open source)$0
Content Optimization Bundle$5792
Growth Bundle$1,1492
Premium Bundle$1,4992
Email Support Subscription$2,0902
  1. per installation
SaaS Edition
Essential$91
Business$291
Enterprise$1992
Free 30 day trial$03
  1. number of pageviews (monthly traffic)
  2. your requirements and monthly traffic
  3. limited to 30 days
Additional Pricing Details
On-premise Edition is free to download and install on your own servers: free download at https://matomo.org/download/ Individual features can be purchased from $19/year: see all features at https://plugins.matomo.org/premium SaaS Edition (Matomo Cloud) starts from $9/month: see transparent pricing at https://matomo.org/pricing

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Desktop Editions & Modules

Additional Pricing Details
Free trials are available for both editions.

Rating Summary

Likelihood to Recommend

Matomo Analytics (formerly Piwik)
8.2
Tableau Desktop
8.5

Likelihood to Renew

Matomo Analytics (formerly Piwik)
8.7
Tableau Desktop
8.9

Usability

Matomo Analytics (formerly Piwik)
9.0
Tableau Desktop
8.9

Reliability and Availability

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.0

Performance

Matomo Analytics (formerly Piwik)
Tableau Desktop
6.1

Support Rating

Matomo Analytics (formerly Piwik)
7.9
Tableau Desktop
9.0

In-Person Training

Matomo Analytics (formerly Piwik)
Tableau Desktop
9.4

Online Training

Matomo Analytics (formerly Piwik)
Tableau Desktop
8.0

Implementation Rating

Matomo Analytics (formerly Piwik)
9.0
Tableau Desktop
8.0

Scalability

Matomo Analytics (formerly Piwik)
Tableau Desktop
7.0

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