What users are saying about
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Top Rated
192 Ratings
4 Ratings

monday.com

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Top Rated
192 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

monday.com

I enjoy the ease of use of the system from logging in to inputting your information. The ability to be able to tag an employee if they are waiting on a task to be completed is a nice function. Previously we were tracking this in excel and only one person could be in the checklist at a time without causing errors. With Monday.com, multiple users can be in the checklist at any given time with no issues.
Brian Goldrick | TrustRadius Reviewer

Socialtext

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

monday.com
8.2
Socialtext
7.6
Task Management
monday.com
9.2
Socialtext
8.0
Resource Management
monday.com
8.3
Socialtext
Gantt Charts
monday.com
8.3
Socialtext
7.0
Scheduling
monday.com
8.1
Socialtext
9.0
Workflow Automation
monday.com
8.0
Socialtext
8.0
Team Collaboration
monday.com
9.1
Socialtext
Support for Agile Methodology
monday.com
8.0
Socialtext
Support for Waterfall Methodology
monday.com
7.0
Socialtext
Document Management
monday.com
7.7
Socialtext
Email integration
monday.com
7.9
Socialtext
Mobile Access
monday.com
7.9
Socialtext
4.0
Timesheet Tracking
monday.com
8.1
Socialtext
Change request and Case Management
monday.com
8.3
Socialtext
Search
monday.com
Socialtext
9.0
Visual planning tools
monday.com
Socialtext
8.0

Professional Services Automation

monday.com
8.1
Socialtext
Quotes/estimates
monday.com
8.2
Socialtext
Project & financial reporting
monday.com
8.0
Socialtext

Communication

monday.com
Socialtext
7.2
Chat
monday.com
Socialtext
7.0
Notifications
monday.com
Socialtext
6.0
Discussions
monday.com
Socialtext
9.0
Surveys
monday.com
Socialtext
4.0
Internal knowledgebase
monday.com
Socialtext
10.0

Pros

monday.com

  • Easily move columns and rows to customize your view.
  • Easily update progress status with the click of a button, and assign a task owner.
  • The bright color coding makes it easy to visually organize information and track progress at a glance.
Nichole Pelaez | TrustRadius Reviewer

Socialtext

  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Anonymous | TrustRadius Reviewer

Cons

monday.com

  • This may already exist - but I would love a video that tells us about all the latest features.
  • I would recommend a cheaper plan for single-person use (or perhaps for a family?) I could see a teacher using this for their classroom planning.
  • A group for similar companies to connect with each other and share their use-cases would be awesome! I haven't seen any other property mgmt companies on here, but I would love to chat with any that might also be using Monday.
  • The ability to upload an excel spreadsheet *after* you've made the board and set up the automation & integrations. This would be a great time-saver for us.
Karen Mulford | TrustRadius Reviewer

Socialtext

  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

monday.com

monday.com 9.4
Based on 2 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Socialtext

Socialtext 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Anonymous | TrustRadius Reviewer

Usability

monday.com

monday.com 8.9
Based on 6 answers
The UI makes the app feel like it is a less capable system, most controls and interfaces seem unprofessional.Several features make no impact on my workflow, namely the inbox. Some of the UI elements take more screen real estate than they need. The sidebar for example: I'm on a project with 5 boards and I really don't think an entire sidebar is needed to display those, I usually collapse the sidebar because it gets in my way.The task detail view is also a bit odd to me. The only relevant information on it is the task title, but if you want to know the status, ID, author, or anything else about a task you will have to go back to the board view because the detailed view won't have those fields available.
Hernán Silva | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Support Rating

monday.com

monday.com 7.9
Based on 29 answers
We didn't actively ask for support for monday.com, but they had automated emails with tools and things for us to consider as we started monday.com. Other than that, I wouldn't be able to speak into the overall support of monday.com. They weren't really proactive during the trial period, but rather were trying to get me to sign up for a monthly plan.
Brian Chung | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Implementation Rating

monday.com

monday.com 9.4
Based on 2 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Alternatives Considered

monday.com

ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Nathan Sichilongo | TrustRadius Reviewer

Socialtext

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Anonymous | TrustRadius Reviewer

Return on Investment

monday.com

  • I truly live in Monday.com. It's the first thing I look at when I start my day, even before emails.
  • It helps me stay organized and the rest of my team stay organized and in the loop
  • no negatives so far
Jen Sheppard | TrustRadius Reviewer

Socialtext

  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Anonymous | TrustRadius Reviewer

Screenshots

Socialtext

Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$51
Standard$81
Pro$121
Enterprise$241
  1. per user
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available

Socialtext

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socialtext Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

monday.com
8.4
Socialtext
10.0

Likelihood to Renew

monday.com
9.4
Socialtext
6.0

Usability

monday.com
8.9
Socialtext

Support Rating

monday.com
7.9
Socialtext

Implementation Rating

monday.com
9.4
Socialtext

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