What users are saying about
1 Rating
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Score 10 out of 100
11 Ratings
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Score 9.7 out of 100

Feature Set Ratings

    Cloud PBX

    8.5

    MyPBX

    85%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    MyPBX ranks higher in 4/4 features

    Hosted PBX

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    User templates

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call reports

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call Management

    8.8

    MyPBX

    88%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    MyPBX ranks higher in 5/5 features

    Answering rules

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Call recording

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call park

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call screening

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Message alerts

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    VoIP system collaboration

    7.0

    MyPBX

    70%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    MyPBX ranks higher in 1/1 features

    Audio conferencing

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • MyPBX is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    MyPBX

    100%
    1 Rating
    7.9

    PanTerra Streams

    79%
    9 Ratings

    Support Rating

    MyPBX

    N/A
    0 Ratings
    8.1

    PanTerra Streams

    81%
    8 Ratings

    Implementation Rating

    MyPBX

    N/A
    0 Ratings
    7.6

    PanTerra Streams

    76%
    8 Ratings

    Likelihood to Recommend

    VOIPITS INC.

    MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
    Read full review

    PanTerra

    PanTerra Streams is well suited for file sharing amongst different groups in the organization. This enables both parties to work at a higher speed towards achieving set goals. Also, the messaging feature enables the team to communicate frequently in case they need any clarification. It is also well suited for voicemail messages.
    Read full review

    Pros

    VOIPITS INC.

    • Recording and delivering voice messages for immediate retrieval from your email client.
    • Simultaneous phone calls to any lines you direct.
    • Intuitive and simple to use launch panel.
    Read full review

    PanTerra

    • Setup is not rushed, and when the system is built, there is no charge.
    • Software is stable, we only went to customer service 3 times last year to deal with minor problems.
    • Call quality is good and the control panel is simple.
    Read full review

    Cons

    VOIPITS INC.

    • Would like to see avatars on the launch pad to easily identify users and message types.
    • Pre-recorded professional voice messages for purchase and customization would be nice.
    • It would be helpful to have a selection of short background music loops.
    Read full review

    PanTerra

    • Onboarding process was rough in the beginning.
    • Installation and setup was not that easy.
    • I'm not happy about the shipping charges. It didn't show up in my offer, and my salesman didn't tell me.
    Read full review

    Pricing Details

    MyPBX

    Starting Price

    $0

    Editions & Modules

    MyPBX editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      PanTerra Streams

      Starting Price

      $12.95 per month per seat

      Editions & Modules

      PanTerra Streams editions and modules pricing
      EditionModules
      Business Basic17.951
      Business Plus24.952
      Professional29.953
      Call Center44.954

      Footnotes

      1. per month per seat
      2. per month per seat
      3. per month per seat
      4. per month per seat

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional Free Remote, On-site varies, flexible terms

      Additional Details

      Request 30% discount on pricing for a limited time on all seat types.

      Pricing & Features

      Support Rating

      VOIPITS INC.

      No answers on this topic

      PanTerra

      Overall I'd rate Pantera streams 9 out of 10 because I still use it and it continues to be of great importance to me and my company. The job gets done. The company stays In profit all thanks to Pantera Streams
      Read full review

      Implementation Rating

      VOIPITS INC.

      No answers on this topic

      PanTerra

      What I got as insight from our implementation team was that it did not take much time and the process was quick and easy. Besides that, the short time we were obliged to wait explains how comfortable it is to implement the software.
      Read full review

      Alternatives Considered

      VOIPITS INC.

      No answers on this topic

      PanTerra

      Invoca has been more on cloud-center and call center data around for an SEO functionality for marketing campaigns. PanTerra borrows on the same start but does not center for SEO or marketing, instead high-end KPI reporting while Invoca is to be used more for the VOC (Voice of the Cusomter) analytics instead
      Read full review

      Return on Investment

      VOIPITS INC.

      • Serves as a virtual receptionist, therefore, saves on outlays.
      • Extremely cost effective overseas calls.
      • Never missing a business opportunity because I'm connected 24/7.
      Read full review

      PanTerra

      • Instead of having different programs with [the] monthly cost for phone fax [interoffice] communications everything is composed to one monthly rate instead.
      Read full review

      Screenshots

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