MyPBX vs. PanTerra Networks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyPBX
Score 10.0 out of 10
N/A
MyPBX is a telephony and VoIP software solution from VOIPITS INC.N/A
PanTerra Networks
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…
$12.95
per month per seat
Pricing
MyPBXPanTerra Networks
Editions & Modules
No answers on this topic
Business Basic
$17.95
per month per seat
Business Plus
$24.95
per month per seat
Professional
$29.95
per month per seat
Call Center
$44.95
per month per seat
Offerings
Pricing Offerings
MyPBXPanTerra Networks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details30% discount on pricing on all seat types.
More Pricing Information
Features
MyPBXPanTerra Networks
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
MyPBX
8.5
1 Ratings
4% above category average
PanTerra Networks
8.7
3 Ratings
7% above category average
Hosted PBX10.01 Ratings9.13 Ratings
Multi-level Interactive Voice Response (IVR)6.01 Ratings8.53 Ratings
User templates9.01 Ratings00 Ratings
Call reports9.01 Ratings00 Ratings
Directory of employee names00 Ratings8.62 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
MyPBX
8.8
1 Ratings
4% above category average
PanTerra Networks
8.0
3 Ratings
1% below category average
Answering rules7.01 Ratings8.23 Ratings
Call recording9.01 Ratings8.62 Ratings
Call park9.01 Ratings8.23 Ratings
Call screening9.01 Ratings7.83 Ratings
Message alerts10.01 Ratings8.62 Ratings
Business SMS/External Messaging00 Ratings4.02 Ratings
Online Fax00 Ratings9.13 Ratings
Voicemail Transcription00 Ratings9.11 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
MyPBX
7.0
1 Ratings
17% below category average
PanTerra Networks
-
Ratings
Audio conferencing7.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
MyPBX
-
Ratings
PanTerra Networks
9.1
1 Ratings
13% above category average
High quality audio00 Ratings9.11 Ratings
High quality video00 Ratings9.11 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
MyPBX
-
Ratings
PanTerra Networks
7.7
2 Ratings
1% below category average
Desktop sharing00 Ratings7.72 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
MyPBX
-
Ratings
PanTerra Networks
8.2
1 Ratings
3% above category average
Calendar integration00 Ratings8.21 Ratings
Meeting initiation00 Ratings8.21 Ratings
Record meetings / events00 Ratings8.21 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
MyPBX
-
Ratings
PanTerra Networks
9.1
1 Ratings
17% above category average
User authentication00 Ratings9.11 Ratings
Participant roles & permissions00 Ratings9.11 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
MyPBX
-
Ratings
PanTerra Networks
7.7
2 Ratings
8% below category average
Mobile app for iOS00 Ratings8.22 Ratings
Mobile app for Android00 Ratings7.31 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
MyPBX
-
Ratings
PanTerra Networks
8.7
4 Ratings
14% above category average
Centralized communications management00 Ratings8.62 Ratings
Team messaging00 Ratings8.13 Ratings
Team document sharing00 Ratings9.11 Ratings
Call and meeting analytics00 Ratings9.11 Ratings
Best Alternatives
MyPBXPanTerra Networks
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyPBXPanTerra Networks
Likelihood to Recommend
10.0
(1 ratings)
9.7
(61 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(5 ratings)
Usability
-
(0 ratings)
8.2
(2 ratings)
Support Rating
-
(0 ratings)
9.8
(59 ratings)
Implementation Rating
-
(0 ratings)
9.7
(57 ratings)
User Testimonials
MyPBXPanTerra Networks
Likelihood to Recommend
VOIPITS INC.
MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
Read full review
PanTerra
PanTerra Networks is well suited for the small to medium business who are looking for a fully featured suite of telephony products. Whether they need traditional phone products or on the go gui based applications, PanTerra Networks has a scalable solution that will fit most companies. PanTerra Networks has successfully moved into the enterprise market with their competent Call and Contact center applications.
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Pros
VOIPITS INC.
  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.
Read full review
PanTerra
  • Attended or un-attended answering of incoming calls
  • Transfer calls to appropriate person
  • Integrates with cell phones for always available
  • Keeps a log of phone calls
  • Allows me to use messaging on my phone system and desktop
  • Allows me to manage user accounts
Read full review
Cons
VOIPITS INC.
  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.
Read full review
PanTerra
  • The fax feature is a bit cumbersome. Oftentimes we have more than one document to send in a transmission, and this system does not have the capability to add more than one attachment to a fax. Combining all branches into one document is time-consuming.
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Likelihood to Renew
VOIPITS INC.
No answers on this topic
PanTerra
In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
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Usability
VOIPITS INC.
No answers on this topic
PanTerra
Great quality
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Support Rating
VOIPITS INC.
No answers on this topic
PanTerra
The support team is fantastic, probably the best I have experienced with any company. If I have a question, I can quickly chat with support and they resolve the problem nearly immediately. I don't have to call a phone number and wait on the line for hours for a response. Overall, the support team is one of the main reasons we continue to utilize PanTerra Streams.
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Implementation Rating
VOIPITS INC.
No answers on this topic
PanTerra
The implementation was fast. Things were explained quite well on the onboarding call. All that was left to do was to map the extensions(they did this for us) and port over the numbers. The porting process went pretty smoothly! No complaints at all.
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Alternatives Considered
VOIPITS INC.
No answers on this topic
PanTerra
PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
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Return on Investment
VOIPITS INC.
  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.
Read full review
PanTerra
  • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
  • We decreased our monthly expense for reliable service by several hundred dollars
  • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
  • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
Read full review
ScreenShots

PanTerra Networks Screenshots

Screenshot of Advanced Collaboration Features - Streams is an end-to-end cloud communications, collaborations, and file sharing suite.Screenshot of AppDesigner - PanTerra can set up the platform before deployment, but turn-key tools are offered to do more with its open API.Screenshot of Analytics & Reporting -  Access to analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow lockout of stolen devices and admin tools support immediate reassignment of user content.