What users are saying about
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Top Rated
204 Ratings

Namely

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Top Rated
204 Ratings
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Score 8 out of 100
29 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Patriot Software ranks higher in 1 feature set: Payroll Management

Human Resource Management

7.5

Namely

75%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 7/7 features

Employee demographic data

8.1
81%
117 Ratings
N/A
0 Ratings

Employment history

7.7
77%
124 Ratings
N/A
0 Ratings

Job profiles and administration

7.1
71%
16 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.8
78%
120 Ratings
N/A
0 Ratings

Organizational charting

7.1
71%
122 Ratings
N/A
0 Ratings

Organization and location management

7.8
78%
117 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.1
71%
72 Ratings
N/A
0 Ratings

Payroll Management

7.8

Namely

78%
8.3

Patriot Software

83%
Patriot Software ranks higher in 4/7 features

Pay calculation

8.3
83%
102 Ratings
9.4
94%
15 Ratings

Support for external payroll vendors

6.7
67%
48 Ratings
10.0
100%
1 Rating

Off-cycle/On-Demand payment

8.5
85%
49 Ratings
8.2
82%
5 Ratings

Benefit plan administration

7.3
73%
98 Ratings
6.0
60%
3 Ratings

Direct deposit files

8.5
85%
103 Ratings
9.0
90%
11 Ratings

Salary revision and increment management

7.3
73%
93 Ratings
8.5
85%
13 Ratings

Reimbursement management

7.8
78%
54 Ratings
6.9
69%
6 Ratings

Leave and Attendance Management

7.8

Namely

78%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 3/3 features

Approval workflow

8.1
81%
112 Ratings
N/A
0 Ratings

Balance details

7.6
76%
106 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

7.5
75%
88 Ratings
N/A
0 Ratings

Employee Self Service

8.3

Namely

83%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 5/5 features

View and generate pay and benefit information

8.6
86%
117 Ratings
N/A
0 Ratings

Update personal information

9.0
90%
125 Ratings
N/A
0 Ratings

View company policy documentation

7.9
79%
113 Ratings
N/A
0 Ratings

Employee recognition

7.7
77%
105 Ratings
N/A
0 Ratings

View job history

8.3
83%
119 Ratings
N/A
0 Ratings

Asset Management

7.5

Namely

75%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 1/1 features

Tracking of all physical assets

7.5
75%
53 Ratings
N/A
0 Ratings

HR Reporting

6.4

Namely

64%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 3/3 features

Report builder

6.8
68%
104 Ratings
N/A
0 Ratings

Pre-built reports

6.2
62%
100 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

6.1
61%
68 Ratings
N/A
0 Ratings

Onboarding

7.3

Namely

73%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 2/2 features

New hire portal

7.9
79%
99 Ratings
N/A
0 Ratings

Manager tracking tools

6.8
68%
77 Ratings
N/A
0 Ratings

Performance and Goals

6.9

Namely

69%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 4/4 features

Corporate goal setting

7.1
71%
82 Ratings
N/A
0 Ratings

Individual goal setting

7.1
71%
87 Ratings
N/A
0 Ratings

Line-of sight-visibility

6.4
64%
65 Ratings
N/A
0 Ratings

Performance tracking

6.9
69%
84 Ratings
N/A
0 Ratings

Performance Management

7.1

Namely

71%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 5/5 features

Performance plans

6.9
69%
90 Ratings
N/A
0 Ratings

Performance improvement plans

6.7
67%
64 Ratings
N/A
0 Ratings

Review status tracking

7.4
74%
90 Ratings
N/A
0 Ratings

Review reminders

7.3
73%
92 Ratings
N/A
0 Ratings

Multiple review frequency

7.2
72%
80 Ratings
N/A
0 Ratings

Succession Planning

5.9

Namely

59%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 1/1 features

Candidate search

5.9
59%
19 Ratings
N/A
0 Ratings

Recruiting / ATS

5.1

Namely

51%

Patriot Software

Feature Set Not Supported
N/A
Namely ranks higher in 7/7 features

Job Requisition Management

5.3
53%
4 Ratings
N/A
0 Ratings

Company Website Posting

4.2
42%
4 Ratings
N/A
0 Ratings

Publish to Social Media

4.2
42%
4 Ratings
N/A
0 Ratings

Job Search Site Posting

6.0
60%
4 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

4.7
47%
4 Ratings
N/A
0 Ratings

Applicant Tracking

5.5
55%
4 Ratings
N/A
0 Ratings

Notifications and Alerts

6.0
60%
4 Ratings
N/A
0 Ratings

Attribute Ratings

  • Patriot Software is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.1

Namely

81%
129 Ratings
9.3

Patriot Software

93%
20 Ratings

Likelihood to Renew

3.5

Namely

35%
7 Ratings
9.0

Patriot Software

90%
1 Rating

Usability

8.2

Namely

82%
53 Ratings
9.2

Patriot Software

92%
10 Ratings

Support Rating

7.9

Namely

79%
41 Ratings
9.1

Patriot Software

91%
10 Ratings

Implementation Rating

7.1

Namely

71%
68 Ratings

Patriot Software

N/A
0 Ratings

Likelihood to Recommend

Namely

Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.
Read full review

Patriot Software

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Read full review

Pros

Namely

  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review

Patriot Software

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Read full review

Cons

Namely

  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
Read full review

Patriot Software

  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Read full review

Pricing Details

Namely

Starting Price

Editions & Modules

Namely editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    See Pricing

    Patriot Software

    Starting Price

    $10 per month

    Editions & Modules

    Patriot Software editions and modules pricing
    EditionModules
    Basic Payroll$10/mo + $4 per employee/contractor1
    Full Service Payroll$30/mo + $4 per employee/contractor2
    Accounting Basic$15/mo (unlimited use)3
    Accounting Premium$25/mo (unlimited use)4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file your federal, state, and local payroll taxes on your behalf. With full-service payroll, your end-of-the-year payroll tax filing is included at no extra charge! Print W2s on 8 x 1/2 x 11 plain white office paper to hand to your employees, or post to the free employee portal. Also, we offer free direct deposit.

    Likelihood to Renew

    Namely

    Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
    Read full review

    Patriot Software

    It works well because it is cheap for us.
    Read full review

    Usability

    Namely

    Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
    Read full review

    Patriot Software

    I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
    Read full review

    Support Rating

    Namely

    Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
    Read full review

    Patriot Software

    Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
    Read full review

    Implementation Rating

    Namely

    I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation/transition supposedly went smooth, but I cannot comment from my own firsthand experience.
    Read full review

    Patriot Software

    No answers on this topic

    Alternatives Considered

    Namely

    Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that combination plus more.
    Read full review

    Patriot Software

    I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
    Read full review

    Return on Investment

    Namely

    • It gets the job done, but I can't say that I love it.
    • I can't really compare the ROI to another solution. It is certainly good enough to roll up most basic HR functions, and in that respect is totally worth it.
    Read full review

    Patriot Software

    • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
    • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
    • Through the online portal, I can easily track year-to-date taxes my company has paid.
    Read full review

    Screenshots

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