What users are saying about
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Top Rated
608 Ratings
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SharpSpring

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Top Rated
608 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

NetSuite SuiteCloud Platform

No answers on this topic

SharpSpring

[SharpSpring is] great for lead management - CRM. Very easy to setup and get a sales team motivated to track their pipeline. Also gives management great visibility to what is going on across the sales team and provides actionable insight for forecasting. On the marketing side, we run primarily email and social media campaigns - SharpSpring is great for managing multi-channel, triggered campaigns where you literally want to “set it and forget it”.
Dave Sutton | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

NetSuite SuiteCloud Platform
SharpSpring
7.8
WYSIWYG email editor
NetSuite SuiteCloud Platform
SharpSpring
7.0
Dynamic content
NetSuite SuiteCloud Platform
SharpSpring
8.3
Ability to test dynamic content
NetSuite SuiteCloud Platform
SharpSpring
8.3
Landing pages
NetSuite SuiteCloud Platform
SharpSpring
7.0
A/B testing
NetSuite SuiteCloud Platform
SharpSpring
8.5
Mobile optimization
NetSuite SuiteCloud Platform
SharpSpring
6.3
Email deliverability reporting
NetSuite SuiteCloud Platform
SharpSpring
7.9
List management
NetSuite SuiteCloud Platform
SharpSpring
8.8
Triggered drip sequences
NetSuite SuiteCloud Platform
SharpSpring
8.5

Lead Management

NetSuite SuiteCloud Platform
SharpSpring
8.5
Lead nurturing
NetSuite SuiteCloud Platform
SharpSpring
8.6
Lead scoring and grading
NetSuite SuiteCloud Platform
SharpSpring
8.3
Data quality management
NetSuite SuiteCloud Platform
SharpSpring
8.5
Automated sales alerts and tasks
NetSuite SuiteCloud Platform
SharpSpring
8.6

Campaign Management

NetSuite SuiteCloud Platform
SharpSpring
8.0
Calendaring
NetSuite SuiteCloud Platform
SharpSpring
8.0
Event/webinar marketing
NetSuite SuiteCloud Platform
SharpSpring
8.0

Social Media Marketing

NetSuite SuiteCloud Platform
SharpSpring
6.9
Social sharing and campaigns
NetSuite SuiteCloud Platform
SharpSpring
6.6
Social profile integration
NetSuite SuiteCloud Platform
SharpSpring
7.2

Reporting & Analytics

NetSuite SuiteCloud Platform
SharpSpring
7.5
Dashboards
NetSuite SuiteCloud Platform
SharpSpring
7.4
Standard reports
NetSuite SuiteCloud Platform
SharpSpring
8.2
Custom reports
NetSuite SuiteCloud Platform
SharpSpring
7.0

Platform & Infrastructure

NetSuite SuiteCloud Platform
SharpSpring
8.0
API
NetSuite SuiteCloud Platform
SharpSpring
7.5
Role-based workflow & approvals
NetSuite SuiteCloud Platform
SharpSpring
8.2
Customizability
NetSuite SuiteCloud Platform
SharpSpring
7.7
Integration with Salesforce.com
NetSuite SuiteCloud Platform
SharpSpring
8.1
Integration with Microsoft Dynamics CRM
NetSuite SuiteCloud Platform
SharpSpring
8.4
Integration with SugarCRM
NetSuite SuiteCloud Platform
SharpSpring
8.3

Pros

NetSuite SuiteCloud Platform

No answers on this topic

SharpSpring

  • Crm, with custom fields that can be customized per organization
  • Sales pipelines, which lets you track an opportunity along the sales process. Can implement automation with tasks creation, emails to prospect and notifications
  • Email marketing with easy to use email builder. Campaigns can be sent out manually or automatically. Can also be used for templated emails to send to contacts.
Kaila Troia | TrustRadius Reviewer

Cons

NetSuite SuiteCloud Platform

No answers on this topic

SharpSpring

  • Custom Form Field - Weakest point of the software for me. Hard to make custom field and options are limited
  • Nuanced Automations are Hard - Lacking some more advanced automation capacities and options
  • Hard Bounces / Suppressions - Very aggressive suppression engine means that active subscribers are "bounced" then removed from email lists suddenly without much recourse
Billy Alguire | TrustRadius Reviewer

Likelihood to Renew

NetSuite SuiteCloud Platform

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.1
Based on 30 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

NetSuite SuiteCloud Platform

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.2
Based on 71 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

NetSuite SuiteCloud Platform

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

NetSuite SuiteCloud Platform

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

NetSuite SuiteCloud Platform

No answers on this topic

SharpSpring

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

NetSuite SuiteCloud Platform

No answers on this topic

SharpSpring

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite SuiteCloud Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite SuiteCloud Platform Editions & Modules

Additional Pricing Details

SharpSpring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite SuiteCloud Platform
SharpSpring
7.9

Likelihood to Renew

NetSuite SuiteCloud Platform
SharpSpring
8.1

Usability

NetSuite SuiteCloud Platform
SharpSpring
8.2

Reliability and Availability

NetSuite SuiteCloud Platform
SharpSpring
5.9

Performance

NetSuite SuiteCloud Platform
SharpSpring
5.6

Support Rating

NetSuite SuiteCloud Platform
SharpSpring
8.7

Online Training

NetSuite SuiteCloud Platform
SharpSpring
4.5

Implementation Rating

NetSuite SuiteCloud Platform
SharpSpring
8.0

Scalability

NetSuite SuiteCloud Platform
SharpSpring
3.6

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