What users are saying about
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Top Rated
445 Ratings
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Top Rated
238 Ratings

The Okta Identity Cloud

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Top Rated
445 Ratings
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Score 8.9 out of 100

WatchGuard AuthPoint

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Top Rated
238 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Identity Management

    8.7

    The Okta Identity Cloud

    87%

    WatchGuard AuthPoint

    Feature Set Not Supported
    N/A
    The Okta Identity Cloud ranks higher in 7/7 features

    ID-Management Access Control

    8.8
    88%
    116 Ratings
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    9.1
    91%
    121 Ratings
    N/A
    0 Ratings

    Multi-Factor Authentication

    9.0
    90%
    112 Ratings
    N/A
    0 Ratings

    Password Management

    8.7
    87%
    111 Ratings
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    8.5
    85%
    106 Ratings
    N/A
    0 Ratings

    ID Management Workflow Automation

    8.5
    85%
    54 Ratings
    N/A
    0 Ratings

    ID Risk Management

    8.5
    85%
    84 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • The Okta Identity Cloud is rated higher in 2 areas: Usability, Availability
    • WatchGuard AuthPoint is rated higher in 3 areas: Likelihood to Renew, Support Rating, Online Training
    • The Okta Identity Cloud and WatchGuard AuthPoint are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    The Okta Identity Cloud

    89%
    167 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    151 Ratings

    Likelihood to Renew

    8.0

    The Okta Identity Cloud

    80%
    18 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    14 Ratings

    Usability

    9.0

    The Okta Identity Cloud

    90%
    1 Rating
    8.5

    WatchGuard AuthPoint

    85%
    25 Ratings

    Availability

    8.6

    The Okta Identity Cloud

    86%
    4 Ratings
    7.8

    WatchGuard AuthPoint

    78%
    3 Ratings

    Performance

    The Okta Identity Cloud

    N/A
    0 Ratings
    8.0

    WatchGuard AuthPoint

    80%
    3 Ratings

    Support Rating

    8.1

    The Okta Identity Cloud

    81%
    26 Ratings
    9.2

    WatchGuard AuthPoint

    92%
    66 Ratings

    In-Person Training

    The Okta Identity Cloud

    N/A
    0 Ratings
    6.4

    WatchGuard AuthPoint

    64%
    1 Rating

    Online Training

    1.0

    The Okta Identity Cloud

    10%
    1 Rating
    8.5

    WatchGuard AuthPoint

    85%
    2 Ratings

    Implementation Rating

    The Okta Identity Cloud

    N/A
    0 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    12 Ratings

    Product Scalability

    The Okta Identity Cloud

    N/A
    0 Ratings
    8.1

    WatchGuard AuthPoint

    81%
    3 Ratings

    Likelihood to Recommend

    The Okta Identity Cloud

    We use Okta for Single Sign-On (SSO), by which we can log in and get access to any other services in our corporate network. It is integrated with GlobalProtect VPN; hence a connection to the PTP gateway is required before logging into the Okta service. Also, we frequently add new apps to the dashboard via Add App catalog to try out new services. We have also deployed our Confluence page to put our work documents to help others, and someone can access it only after Okta sign-in.
    Anonymous | TrustRadius Reviewer

    WatchGuard AuthPoint

    Scenarios, where it's best suited, are when the number of users is 100 or less or has an On-prem AD, if the userbase is more than that and you would like to sync it with Azure AD in the cloud, it doesn't work. The setup guide doesn't cover all aspects of the setup and its slight confusion, the video format of the setup guide is nowhere to be found.
    Syed Iqbal | TrustRadius Reviewer

    Pros

    The Okta Identity Cloud

    • RBAC is simple, straight forward and easy to manage
    • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
    • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
    Anonymous | TrustRadius Reviewer

    WatchGuard AuthPoint

    • The product is very easy to set up. This took less than two hours to implement.
    • We were able to assist get the users all set up and onboard using the product in less than 20 minutes for their users.
    • The phone app for this is very easy to use and was free.
    Paul Walters | TrustRadius Reviewer

    Cons

    The Okta Identity Cloud

    • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
    Anonymous | TrustRadius Reviewer

    WatchGuard AuthPoint

    • Java/OpenJDK components hog memory for the AuthPoint gateway server
    • Push notifications to need to have a number matching/login context (i.e. login location map screenshot) to discourage users from just pressing approve without paying attention
    • The process for adding/extending license counts is clunky and has to be updated in 2 areas manually
    • Unable to use text message/phone call option when implementing MFA for WatchGuard SSLVPN client (more of an issue with VPN client software)
    • Windows login MFA could use some improvements
    Anonymous | TrustRadius Reviewer

    Pricing Details

    The Okta Identity Cloud

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    The Okta Identity Cloud Editions & Modules

    Edition
    Single Sign on$2.001
    Single Sign on Adaptive$5.001
    Multi Factor Authentication$3.001
    Multi Factor Authentication Adaptive$6.001
    1. Per User Per Month
    Additional Pricing Details
    Browse products and price points that make the most sense for your organization on our website.

    WatchGuard AuthPoint

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    WatchGuard AuthPoint Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    The Okta Identity Cloud

    The Okta Identity Cloud 8.0
    Based on 18 answers
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Devin Garrett | TrustRadius Reviewer

    WatchGuard AuthPoint

    WatchGuard AuthPoint 8.9
    Based on 14 answers
    Even for those tenants that we use strictly for mobile VPN only, the ease of user management makes continuing to use AuthPoint a no-brainer
    John Lee | TrustRadius Reviewer

    Usability

    The Okta Identity Cloud

    The Okta Identity Cloud 9.0
    Based on 1 answer
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Anonymous | TrustRadius Reviewer

    WatchGuard AuthPoint

    WatchGuard AuthPoint 8.5
    Based on 25 answers
    WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    The Okta Identity Cloud

    The Okta Identity Cloud 8.6
    Based on 4 answers
    No answer on this topic is available.

    WatchGuard AuthPoint

    WatchGuard AuthPoint 7.8
    Based on 3 answers
    It failed a couple of times for a period of an hour or so, where systems were down.
    Anonymous | TrustRadius Reviewer

    Performance

    The Okta Identity Cloud

    No score
    No answers yet
    No answers on this topic

    WatchGuard AuthPoint

    WatchGuard AuthPoint 8.0
    Based on 3 answers
    No apparent problem besides a couple of times that systems weren't working
    Anonymous | TrustRadius Reviewer

    Support Rating

    The Okta Identity Cloud

    The Okta Identity Cloud 8.1
    Based on 26 answers
    There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
    Eric Mason | TrustRadius Reviewer

    WatchGuard AuthPoint

    WatchGuard AuthPoint 9.2
    Based on 66 answers
    In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    The Okta Identity Cloud

    No score
    No answers yet
    No answers on this topic

    WatchGuard AuthPoint

    WatchGuard AuthPoint 6.4
    Based on 1 answer
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Anonymous | TrustRadius Reviewer

    Online Training

    The Okta Identity Cloud

    The Okta Identity Cloud 1.0
    Based on 1 answer
    No answer on this topic is available.

    WatchGuard AuthPoint

    WatchGuard AuthPoint 8.5
    Based on 2 answers
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    The Okta Identity Cloud

    No score
    No answers yet
    No answers on this topic

    WatchGuard AuthPoint

    WatchGuard AuthPoint 8.9
    Based on 12 answers
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    The Okta Identity Cloud

    TransferWise has used Google Single Sign On service and Amazon IAM capabilities, and I have used Microsoft Single Sign On and User Authentication services before in previous companies - Okta is simple to use and easy to integrate with other providers, compared to the alternatives - since they are focused on this area, they can deliver better user experience than large companies that try to sell their software productivity tools as a bundle.
    Daniel Anjos | TrustRadius Reviewer

    WatchGuard AuthPoint

    We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.
    Anonymous | TrustRadius Reviewer

    Scalability

    The Okta Identity Cloud

    No score
    No answers yet
    No answers on this topic

    WatchGuard AuthPoint

    WatchGuard AuthPoint 8.1
    Based on 3 answers
    We are a medium-sized company. We don't need rapid scaling.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    The Okta Identity Cloud

    • The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
    • Now that it's up and running it's super easy to deploy
    • With it's mobile app we also can now reach our entire employee base globally
    Anonymous | TrustRadius Reviewer

    WatchGuard AuthPoint

    • Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
    • The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
    • A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.
    Anonymous | TrustRadius Reviewer

    Screenshots

    The Okta Identity Cloud

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