What users are saying about
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Top Rated
445 Ratings
The Okta Identity Cloud
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Top Rated
445 Ratings
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Based on 445 reviews and ratings
WatchGuard AuthPoint
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Top Rated
238 Ratings
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Based on 238 reviews and ratings
Feature Set Ratings
Identity Management

8.7
The Okta Identity Cloud
87%
WatchGuard AuthPoint
Feature Set Not Supported
N/A
The Okta Identity Cloud ranks higher in 7/7 features
The Okta Identity Cloud ranks higher in 7/7 features
ID-Management Access Control

8.8
88%
116 Ratings
N/A
0 Ratings
ID Management Single-Sign On (SSO)

9.1
91%
121 Ratings
N/A
0 Ratings
Multi-Factor Authentication

9.0
90%
112 Ratings
N/A
0 Ratings
Password Management

8.7
87%
111 Ratings
N/A
0 Ratings
Account Provisioning and De-provisioning

8.5
85%
106 Ratings
N/A
0 Ratings
ID Management Workflow Automation

8.5
85%
54 Ratings
N/A
0 Ratings
ID Risk Management

8.5
85%
84 Ratings
N/A
0 Ratings
Attribute Ratings
- The Okta Identity Cloud is rated higher in 2 areas: Usability, Availability
- WatchGuard AuthPoint is rated higher in 3 areas: Likelihood to Renew, Support Rating, Online Training
- The Okta Identity Cloud and WatchGuard AuthPoint are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.9
The Okta Identity Cloud
89%
167 Ratings
8.9
WatchGuard AuthPoint
89%
151 Ratings
Likelihood to Renew

8.0
The Okta Identity Cloud
80%
18 Ratings
8.9
WatchGuard AuthPoint
89%
14 Ratings
Usability

9.0
The Okta Identity Cloud
90%
1 Rating
8.5
WatchGuard AuthPoint
85%
25 Ratings
Availability

8.6
The Okta Identity Cloud
86%
4 Ratings
7.8
WatchGuard AuthPoint
78%
3 Ratings
Performance

The Okta Identity Cloud
N/A
0 Ratings
8.0
WatchGuard AuthPoint
80%
3 Ratings
Support Rating

8.1
The Okta Identity Cloud
81%
26 Ratings
9.2
WatchGuard AuthPoint
92%
66 Ratings
In-Person Training

The Okta Identity Cloud
N/A
0 Ratings
6.4
WatchGuard AuthPoint
64%
1 Rating
Online Training

1.0
The Okta Identity Cloud
10%
1 Rating
8.5
WatchGuard AuthPoint
85%
2 Ratings
Implementation Rating

The Okta Identity Cloud
N/A
0 Ratings
8.9
WatchGuard AuthPoint
89%
12 Ratings
Product Scalability

The Okta Identity Cloud
N/A
0 Ratings
8.1
WatchGuard AuthPoint
81%
3 Ratings
Likelihood to Recommend
The Okta Identity Cloud
We use Okta for Single Sign-On (SSO), by which we can log in and get access to any other services in our corporate network. It is integrated with GlobalProtect VPN; hence a connection to the PTP gateway is required before logging into the Okta service. Also, we frequently add new apps to the dashboard via Add App catalog to try out new services. We have also deployed our Confluence page to put our work documents to help others, and someone can access it only after Okta sign-in.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesWatchGuard AuthPoint
Scenarios, where it's best suited, are when the number of users is 100 or less or has an On-prem AD, if the userbase is more than that and you would like to sync it with Azure AD in the cloud, it doesn't work. The setup guide doesn't cover all aspects of the setup and its slight confusion, the video format of the setup guide is nowhere to be found.
Network Engineer
Not Just NetworksInformation Technology & Services, 1-10 employees
Pros
The Okta Identity Cloud
- RBAC is simple, straight forward and easy to manage
- Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
- Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 201-500 employeesWatchGuard AuthPoint
- The product is very easy to set up. This took less than two hours to implement.
- We were able to assist get the users all set up and onboard using the product in less than 20 minutes for their users.
- The phone app for this is very easy to use and was free.
Technical Specialist
CSI OnsiteComputer & Network Security, 11-50 employees
Cons
The Okta Identity Cloud
- Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.

Verified User
Director in Information Technology
Online Media Company, 201-500 employeesWatchGuard AuthPoint
- Java/OpenJDK components hog memory for the AuthPoint gateway server
- Push notifications to need to have a number matching/login context (i.e. login location map screenshot) to discourage users from just pressing approve without paying attention
- The process for adding/extending license counts is clunky and has to be updated in 2 areas manually
- Unable to use text message/phone call option when implementing MFA for WatchGuard SSLVPN client (more of an issue with VPN client software)
- Windows login MFA could use some improvements

Verified User
Administrator in Information Technology
Information Technology & Services Company, 501-1000 employeesPricing Details
The Okta Identity Cloud
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
The Okta Identity Cloud Editions & Modules
Edition
Single Sign on | $2.001 |
---|---|
Single Sign on Adaptive | $5.001 |
Multi Factor Authentication | $3.001 |
Multi Factor Authentication Adaptive | $6.001 |
- Per User Per Month
Additional Pricing Details
Browse products and price points that make the most sense for your organization on our website.WatchGuard AuthPoint
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—WatchGuard AuthPoint Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
The Okta Identity Cloud
The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Computer Systems Analyst
5.11 TacticalApparel & Fashion, 201-500 employees
WatchGuard AuthPoint
WatchGuard AuthPoint 8.9
Based on 14 answers
Even for those tenants that we use strictly for mobile VPN only, the ease of user management makes continuing to use AuthPoint a no-brainer
Information Technology Manager
Kombi SportsApparel & Fashion, 11-50 employees
Usability
The Okta Identity Cloud
The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.

Verified User
Consultant in Information Technology
Utilities Company, 10,001+ employeesWatchGuard AuthPoint
WatchGuard AuthPoint 8.5
Based on 25 answers
WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.

Verified User
Consultant in Information Technology
Information Technology & Services Company, 1-10 employeesReliability and Availability
The Okta Identity Cloud
The Okta Identity Cloud 8.6
Based on 4 answers
No answer on this topic is available.
WatchGuard AuthPoint
WatchGuard AuthPoint 7.8
Based on 3 answers
It failed a couple of times for a period of an hour or so, where systems were down.

Verified User
Employee in Other
Logistics & Supply Chain Company, 51-200 employeesPerformance
The Okta Identity Cloud
No score
No answers yet
No answers on this topic
WatchGuard AuthPoint
WatchGuard AuthPoint 8.0
Based on 3 answers
No apparent problem besides a couple of times that systems weren't working

Verified User
Employee in Other
Logistics & Supply Chain Company, 51-200 employeesSupport Rating
The Okta Identity Cloud
The Okta Identity Cloud 8.1
Based on 26 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
WatchGuard AuthPoint
WatchGuard AuthPoint 9.2
Based on 66 answers
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.

Verified User
Account Manager in Social Media
Information Technology and Services Company, 11-50 employeesIn-Person Training
The Okta Identity Cloud
No score
No answers yet
No answers on this topic
WatchGuard AuthPoint
WatchGuard AuthPoint 6.4
Based on 1 answer
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.

Verified User
Vice-President in Information Technology
Information Technology & Services Company, 1-10 employeesOnline Training
The Okta Identity Cloud
The Okta Identity Cloud 1.0
Based on 1 answer
No answer on this topic is available.
WatchGuard AuthPoint
WatchGuard AuthPoint 8.5
Based on 2 answers
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.

Verified User
Vice-President in Information Technology
Information Technology & Services Company, 1-10 employeesImplementation Rating
The Okta Identity Cloud
No score
No answers yet
No answers on this topic
WatchGuard AuthPoint
WatchGuard AuthPoint 8.9
Based on 12 answers
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesAlternatives Considered
The Okta Identity Cloud
TransferWise has used Google Single Sign On service and Amazon IAM capabilities, and I have used Microsoft Single Sign On and User Authentication services before in previous companies - Okta is simple to use and easy to integrate with other providers, compared to the alternatives - since they are focused on this area, they can deliver better user experience than large companies that try to sell their software productivity tools as a bundle.
Product Design/Development Engineer
TransferwiseFinancial Services, 1001-5000 employees
WatchGuard AuthPoint
We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.

Verified User
Director in Information Technology
Marketing & Advertising Company, 11-50 employeesScalability
The Okta Identity Cloud
No score
No answers yet
No answers on this topic
WatchGuard AuthPoint
WatchGuard AuthPoint 8.1
Based on 3 answers
We are a medium-sized company. We don't need rapid scaling.

Verified User
Manager in Information Technology
Civil Engineering Company, 51-200 employeesReturn on Investment
The Okta Identity Cloud
- The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
- Now that it's up and running it's super easy to deploy
- With it's mobile app we also can now reach our entire employee base globally

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employeesWatchGuard AuthPoint
- Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
- The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
- A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.

Verified User
Manager in Information Technology
Aviation & Aerospace Company, 11-50 employees