What users are saying about
2 Ratings
88 Ratings
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Score 7.2 out of 101
2 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Oracle Maxymiser

It is very well suited if you do not want to spend too much money into programming but instead want to add semi-technical marketing folks to the team.
Gaurav Gautam profile photo

UserReplay

Great for online businesses who are well established and want to refine their UX/site performance.
Chris Wood profile photo

Pros

Oracle Maxymiser

  • Very knowledgeable account management and consulting team
  • Easy to implement and roll out across the footprint.
  • Fully managed service is great if you are just starting with testing
  • Comprehensive and forward thinking product roadmap
No photo available

UserReplay

  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
Chris Wood profile photo

Cons

Oracle Maxymiser

  • Some users may find that the self-service tool requires more training than expected to create the expected changes on their site. This will depend on the complexity of the site that is being worked on and the level of web code understanding of the user.
No photo available

UserReplay

  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
Chris Wood profile photo

Likelihood to Renew

Oracle Maxymiser

Oracle Maxymiser 8.3
Based on 21 answers
We are only 3 months into our contract so it's too soon to say.
No photo available

UserReplay

No score
No answers yet
No answers on this topic

Usability

Oracle Maxymiser

Oracle Maxymiser 8.2
Based on 1 answer
Personally, I find it quite easy to use. But for those members of our team who have little or no testing experience, it's been a bit more difficult. There's also training required for development teams in order to have your campaigns coded and set up in the most efficient way. Our developers have been able to do basic and intermediate tests with no difficulty, and they find the interface itself quite intuitive... it's just the extremely complex tests that require a bit more understanding.
Gwen Lafleur profile photo

UserReplay

No score
No answers yet
No answers on this topic

Support

Oracle Maxymiser

Oracle Maxymiser 9.1
Based on 1 answer
They're very responsive, helpful, and respectful. From my perspective, they're a partner in our success - I always get the feeling that they care about what we're doing and helping us to succeed. Emails are usually answered quickly and I've never had to escalate an issue. The team is always willing to help us with anything we might need... I've had them on the phone with my entire dev team in more than one instance, helping to resolve tricky coding for complicated tests. Our dev team is in Manila, and they've also been very helpful in working with us on remote training which has been extremely helpful and also effective. When they're providing managed services, the communication is always excellent, and I've always appreciated the strategic support that they provide... they don't just execute on what I hand them, they make an effort to help us make it even better
Gwen Lafleur profile photo

UserReplay

No score
No answers yet
No answers on this topic

Implementation

Oracle Maxymiser

Oracle Maxymiser 9.1
Based on 1 answer
I give it a 10 because the only issue we had was a result of not following the guidance we were given. Maxymiser provided a customized implementation guide for each site where we were adding the code. On our site implementations when we followed that guide to the letter, it was extremely fast and easy and has worked very well.
Gwen Lafleur profile photo

UserReplay

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle Maxymiser

We tried Google Content Experiments as an early step into the field of optimisation, but quickly found that there were limitations as to what can be achieved, although for very simple experiments it worked, our needs driven by the complex business model we have, demanded a solution which was more agile and scale-able.
Joseph Enever profile photo

UserReplay

Very well, a similar but different system
Chris Wood profile photo

Return on Investment

Oracle Maxymiser

  • We have seen an improvement in conversion with a positive increase in ROI.
No photo available

UserReplay

  • Confirmed our low basket abandonment
Chris Wood profile photo

Pricing Details

Oracle Maxymiser

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UserReplay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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