Rippling vs. SilkRoad Recruiting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rippling
Score 8.8 out of 10
N/A
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single system. For example, when onboarding a new employee, Rippling can take a new hire from anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party…
$8
starting price per user, per month
SilkRoad Recruiting
Score 6.3 out of 10
N/A
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.N/A
Pricing
RipplingSilkRoad Recruiting
Editions & Modules
Recommended
$8.00
starting price per user, per month
No answers on this topic
Offerings
Pricing Offerings
RipplingSilkRoad Recruiting
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
RipplingSilkRoad Recruiting
Top Pros
Top Cons
Features
RipplingSilkRoad Recruiting
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rippling
8.5
383 Ratings
6% above category average
SilkRoad Recruiting
-
Ratings
Employee demographic data8.4252 Ratings00 Ratings
Employment history8.3255 Ratings00 Ratings
Job profiles and administration8.5309 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.6249 Ratings00 Ratings
Organizational charting8.4323 Ratings00 Ratings
Organization and location management8.8269 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.4200 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rippling
9.0
416 Ratings
10% above category average
SilkRoad Recruiting
-
Ratings
Pay calculation9.1357 Ratings00 Ratings
Off-cycle/On-Demand payment9.1213 Ratings00 Ratings
Benefit plan administration9.1378 Ratings00 Ratings
Direct deposit files9.3368 Ratings00 Ratings
Salary revision and increment management8.8242 Ratings00 Ratings
Reimbursement management8.5200 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rippling
8.8
350 Ratings
7% above category average
SilkRoad Recruiting
-
Ratings
Approval workflow9.0336 Ratings00 Ratings
Balance details9.0305 Ratings00 Ratings
Annual carry-forward and encashment8.4203 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rippling
8.6
441 Ratings
5% above category average
SilkRoad Recruiting
-
Ratings
View and generate pay and benefit information9.2413 Ratings00 Ratings
Update personal information9.4433 Ratings00 Ratings
View company policy documentation8.6337 Ratings00 Ratings
Employee recognition7.5200 Ratings00 Ratings
View job history8.5284 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rippling
7.9
161 Ratings
0% above category average
SilkRoad Recruiting
-
Ratings
Tracking of all physical assets7.9161 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rippling
8.3
165 Ratings
8% above category average
SilkRoad Recruiting
-
Ratings
Report builder8.5160 Ratings00 Ratings
Pre-built reports8.0150 Ratings00 Ratings
Ability to combine HR data with external data8.5134 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rippling
8.9
297 Ratings
11% above category average
SilkRoad Recruiting
-
Ratings
New hire portal9.1290 Ratings00 Ratings
Manager tracking tools8.6202 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rippling
8.9
108 Ratings
8% above category average
SilkRoad Recruiting
-
Ratings
Corporate goal setting9.291 Ratings00 Ratings
Individual goal setting9.396 Ratings00 Ratings
Line-of sight-visibility8.193 Ratings00 Ratings
Performance tracking9.194 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rippling
8.7
128 Ratings
8% above category average
SilkRoad Recruiting
-
Ratings
Performance plans8.5107 Ratings00 Ratings
Performance improvement plans8.9103 Ratings00 Ratings
Review status tracking8.7112 Ratings00 Ratings
Review reminders8.6124 Ratings00 Ratings
Multiple review frequency8.5101 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rippling
8.6
103 Ratings
8% above category average
SilkRoad Recruiting
-
Ratings
Create succession plans/pools8.585 Ratings00 Ratings
Candidate ranking8.188 Ratings00 Ratings
Candidate search9.094 Ratings00 Ratings
Candidate development8.686 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rippling
8.7
113 Ratings
12% above category average
SilkRoad Recruiting
6.9
14 Ratings
14% below category average
Job Requisition Management8.881 Ratings7.314 Ratings
Company Website Posting8.681 Ratings8.414 Ratings
Publish to Social Media8.175 Ratings7.712 Ratings
Job Search Site Posting9.175 Ratings7.713 Ratings
Duplicate Candidate Prevention8.577 Ratings7.313 Ratings
Applicant Tracking8.881 Ratings8.014 Ratings
Notifications and Alerts8.7105 Ratings5.114 Ratings
Customized Application Form00 Ratings5.312 Ratings
Resume Management00 Ratings7.014 Ratings
Candidate Search00 Ratings8.414 Ratings
Collaboration00 Ratings8.014 Ratings
Task Creation and Delegation00 Ratings7.610 Ratings
Email Templates00 Ratings6.114 Ratings
User Permissions00 Ratings4.114 Ratings
Reporting00 Ratings5.114 Ratings
Best Alternatives
RipplingSilkRoad Recruiting
Small Businesses
OnPay
OnPay
Score 9.3 out of 10
Manatal
Manatal
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 8.8 out of 10
Vibe HCM
Vibe HCM
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RipplingSilkRoad Recruiting
Likelihood to Recommend
8.8
(466 ratings)
6.3
(30 ratings)
Likelihood to Renew
8.8
(3 ratings)
5.0
(12 ratings)
Usability
9.1
(463 ratings)
6.0
(3 ratings)
Availability
9.1
(1 ratings)
9.0
(4 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(420 ratings)
5.0
(4 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
RipplingSilkRoad Recruiting
Likelihood to Recommend
Rippling
Rippling is an ideal solution for early stage startups that have the potential to grow beyond 50 FTEs. The efficiencies we've achieved have given more time back to our team so they can focus on mission-critical tasks and allow us to operate a lean organization without compromising efficacy. It also helps us reduce our reliance on expensive external resources by automating a significant amount of labor-intensive workflows such as onboarding, offboarding, handbook development, and benefits administration.
Read full review
SilkRoad
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
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Pros
Rippling
  • Displays PTO, Time Cards, and Benefit information where you need it.
  • Has clear indications of where to find what you need, including a search bar.
  • Easy to look at past records on your payroll, and easy to look for co-workers if needed from an HR perspective.
Read full review
SilkRoad
  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
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Cons
Rippling
  • having to do a MFA everytime I log in from the same source is frustrating
  • The reminders should come at random times of the day
  • it seems like it is hard to talk to someone at Rippling as just an employee
Read full review
SilkRoad
  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
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Likelihood to Renew
Rippling
Because it is through my current job I would recommend it to other friends with businesses both large and small. It is an easy to use app and it is super helpful and beneficial for time tracking and ensuring accuracy of the time clock. It notifies you when you are close to your allotted PTO limit which is also a neat feature.
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SilkRoad
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Read full review
Usability
Rippling
Easy to use. I can always find what I am looking for. Enrolling in benefits is a breeze. The learning section is really easy to manage and easy to keep up with what you have done. I also really like how tasks that need to be completed are highlighted as soon as you login
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SilkRoad
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
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Reliability and Availability
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
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SilkRoad
No answers on this topic
Performance
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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SilkRoad
No answers on this topic
Support Rating
Rippling
Rippling support is very responsive. Our account manager, who gave us the demo and onboarded us, was very responsive and always available for calls when we needed during the onboarding process. He was well-informed and was able to connect us with the right people in Rippling for things like benefits management. Rippling has an extensive knowledge base where you can probably find most of the answers you need. Their chat/email support is also very good. Most of the time, they'll get back to you within the same day, and they have extremely detailed responses, so you'll have thorough support to rely on if you reach out to them. There's no call option or CSM, but this isn't a big deal because it's mostly a self-serve platform, especially after you've been onboarded.
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SilkRoad
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
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Alternatives Considered
Rippling
The previous systems I have used have been internally built. In these scenarios, the data and logging of tasks/updates have tended to be clunky and it was hard to easily find the information you need. When it came to looking at par stub details, I had to do my own math and percentage breakdown to make sure my with-holdings actually made sense. In addition logging time off and tracking timesheets was a mess of a process because sometimes you had to manage two systems and old/new versions for certain features.
Read full review
SilkRoad
NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
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Scalability
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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SilkRoad
No answers on this topic
Return on Investment
Rippling
  • Way less expensive than doing it all yourself. The Rippling PEO is awesome - employees love the benefits, and the platform pays for itself in reduced overhead.
  • Haven't lost a single applicant in the onboarding process - it's so easy and pain free.
  • Took payroll and benefit management off my plate, freeing up hours weekly.
  • We have been able to offer a range of benefits that companies our size normally cannot.
Read full review
SilkRoad
  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Read full review
ScreenShots

Rippling Screenshots

Screenshot of Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pay employees and contractors around the world. File taxes automatically.Screenshot of Rippling Benefits Administration: Manage employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Allow employees to access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform integrates with the rest of the product suite so that when employees clock in, their approved hours automatically and accurately synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: Buy, set up, secure, and manage employees' computers and devices—100% remotely.