What users are saying about
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286 Ratings

Rippling

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286 Ratings
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Score 8.8 out of 100
46 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Rippling

If you are a company with over 50 employees, HR personnel management is a part of your operations that can be streamlined to save time and resources. Rippling is the perfect platform for onboarding/ deboarding employees and systemizing numerous parts of the human resources department.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Rippling
8.5
SilkRoad Recruiting
Employee demographic data
Rippling
8.6
SilkRoad Recruiting
Employment history
Rippling
8.3
SilkRoad Recruiting
Job profiles and administration
Rippling
8.5
SilkRoad Recruiting
Workflow for transfers, promotions, pay raises, etc.
Rippling
8.6
SilkRoad Recruiting
Organizational charting
Rippling
8.7
SilkRoad Recruiting
Organization and location management
Rippling
8.8
SilkRoad Recruiting
Compliance data (COBRA, OSHA, etc.)
Rippling
8.4
SilkRoad Recruiting

Payroll Management

Rippling
8.9
SilkRoad Recruiting
Pay calculation
Rippling
8.4
SilkRoad Recruiting
Off-cycle/On-Demand payment
Rippling
8.5
SilkRoad Recruiting
Benefit plan administration
Rippling
9.3
SilkRoad Recruiting
Direct deposit files
Rippling
9.4
SilkRoad Recruiting
Salary revision and increment management
Rippling
9.1
SilkRoad Recruiting
Reimbursement management
Rippling
8.7
SilkRoad Recruiting

Leave and Attendance Management

Rippling
9.0
SilkRoad Recruiting
Approval workflow
Rippling
9.1
SilkRoad Recruiting
Balance details
Rippling
8.8
SilkRoad Recruiting
Annual carry-forward and encashment
Rippling
9.0
SilkRoad Recruiting

Employee Self Service

Rippling
8.8
SilkRoad Recruiting
View and generate pay and benefit information
Rippling
9.0
SilkRoad Recruiting
Update personal information
Rippling
9.5
SilkRoad Recruiting
View company policy documentation
Rippling
8.6
SilkRoad Recruiting
Employee recognition
Rippling
8.2
SilkRoad Recruiting
View job history
Rippling
8.8
SilkRoad Recruiting

Asset Management

Rippling
8.4
SilkRoad Recruiting
Tracking of all physical assets
Rippling
8.4
SilkRoad Recruiting

HR Reporting

Rippling
8.1
SilkRoad Recruiting
Report builder
Rippling
8.0
SilkRoad Recruiting
Pre-built reports
Rippling
8.2
SilkRoad Recruiting
Ability to combine HR data with external data
Rippling
8.0
SilkRoad Recruiting

Onboarding

Rippling
8.7
SilkRoad Recruiting
New hire portal
Rippling
9.0
SilkRoad Recruiting
Manager tracking tools
Rippling
8.5
SilkRoad Recruiting

Performance and Goals

Rippling
8.5
SilkRoad Recruiting
Corporate goal setting
Rippling
8.6
SilkRoad Recruiting
Individual goal setting
Rippling
8.6
SilkRoad Recruiting
Line-of sight-visibility
Rippling
8.6
SilkRoad Recruiting
Performance tracking
Rippling
8.5
SilkRoad Recruiting

Performance Management

Rippling
8.5
SilkRoad Recruiting
Performance plans
Rippling
8.5
SilkRoad Recruiting
Performance improvement plans
Rippling
8.5
SilkRoad Recruiting
Review status tracking
Rippling
8.5
SilkRoad Recruiting
Review reminders
Rippling
8.5
SilkRoad Recruiting
Multiple review frequency
Rippling
8.5
SilkRoad Recruiting

Succession Planning

Rippling
8.3
SilkRoad Recruiting
Create succession plans/pools
Rippling
8.4
SilkRoad Recruiting
Candidate ranking
Rippling
8.3
SilkRoad Recruiting
Candidate search
Rippling
8.3
SilkRoad Recruiting
Candidate development
Rippling
8.2
SilkRoad Recruiting

Recruiting / ATS

Rippling
8.0
SilkRoad Recruiting
7.1
Job Requisition Management
Rippling
8.0
SilkRoad Recruiting
7.5
Company Website Posting
Rippling
8.0
SilkRoad Recruiting
8.0
Publish to Social Media
Rippling
7.6
SilkRoad Recruiting
7.5
Job Search Site Posting
Rippling
8.1
SilkRoad Recruiting
7.5
Duplicate Candidate Prevention
Rippling
7.9
SilkRoad Recruiting
7.5
Applicant Tracking
Rippling
8.1
SilkRoad Recruiting
8.0
Notifications and Alerts
Rippling
8.0
SilkRoad Recruiting
6.0
Customized Application Form
Rippling
SilkRoad Recruiting
5.5
Resume Management
Rippling
SilkRoad Recruiting
7.0
Candidate Search
Rippling
SilkRoad Recruiting
8.0
Collaboration
Rippling
SilkRoad Recruiting
8.0
Task Creation and Delegation
Rippling
SilkRoad Recruiting
8.0
Email Templates
Rippling
SilkRoad Recruiting
7.0
User Permissions
Rippling
SilkRoad Recruiting
5.0
Reporting
Rippling
SilkRoad Recruiting
6.0

Pros

Rippling

  • layout and format is sleek and intuitive to use
  • it guides the user through the necessary steps needed to perform an action
  • org chart is interactive and has multiple ways to view - which is super helpful as a new employee
  • the dashboard and to-do list are super helpful - makes me feel at ease knowing that I completed everything I needed to complete
Alicia Andera | TrustRadius Reviewer

SilkRoad Recruiting

  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Anonymous | TrustRadius Reviewer

Cons

Rippling

  • [The ability to have] any authenticator app can be used for login, not just Google Authenticator.
  • [I would like it if it] included a tutorial or walkthrough of the website for new users.
  • [There is] a few too many emails so far, [I would like the ability to] auto-set task reminders to monthly, not daily.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Rippling

Rippling 9.1
Based on 2 answers
Because it is through my current job I would recommend it to other friends with businesses both large and small. It is an easy to use app and it is super helpful and beneficial for time tracking and ensuring accuracy of the time clock. It notifies you when you are close to your allotted PTO limit which is also a neat feature.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Oksana Lukash, PHR, CCP (ksusha45@yahoo.com) | TrustRadius Reviewer

Usability

Rippling

Rippling 8.8
Based on 142 answers
Rippling has a very user-friendly and intuitive user interface. The system layout is very logical and easy to use. The payday emails are fun and provide useful links to review your paystub. Employee onboarding, maintenance, and offboarding are easy to navigate. Reporting is configurable enough to get what you need.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Anonymous | TrustRadius Reviewer

Support Rating

Rippling

Rippling 8.4
Based on 121 answers
Any issues that arise are usually resolved within the same day! I only see it from the employee side, but when discussing issues with our HR department, it seems that they're able to address problems and find self-service solutions fairly easily.
Arsenia Marrs | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay | TrustRadius Reviewer

Implementation Rating

Rippling

Rippling 9.1
Based on 1 answer
I was not a part of the implementation process.
Jennifer Prince | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Alternatives Considered

Rippling

Bamboo, in all fairness, was another great internal platform that my last company used to track benefits. I [enjoyed] Bamboo, but Rippling is much easier to use, and I like how you can navigate through the platform faster. I also like the added alerts [...] Rippling provides to your email notifying you of when you get paid, any changes made to your account, etc.
Mark Atwater | TrustRadius Reviewer

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler | TrustRadius Reviewer

Return on Investment

Rippling

  • Unsure of how much we paid to use Rippling, but I do know we are paying far less for health insurance with better policies
  • Being able to have each employee in the same place for mandatory trainings is easier to keep track of.
  • Always super simple to find my 401k contribution and change when needed
Sarah Goins | TrustRadius Reviewer

SilkRoad Recruiting

  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Rippling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rippling Editions & Modules

Edition
Recommended$8.001
  1. starting price per user, per month
Additional Pricing Details
For additional pricing details visit: https://www.rippling.com/pricing.

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SilkRoad Recruiting Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Rippling
8.7
SilkRoad Recruiting
6.5

Likelihood to Renew

Rippling
9.1
SilkRoad Recruiting
5.0

Usability

Rippling
8.8
SilkRoad Recruiting
6.0

Reliability and Availability

Rippling
SilkRoad Recruiting
9.0

Support Rating

Rippling
8.4
SilkRoad Recruiting
5.0

Implementation Rating

Rippling
9.1
SilkRoad Recruiting

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