Rippling vs. SilkRoad Recruiting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rippling
Score 9.0 out of 10
N/A
Rippling is an all-in-one platform for HR, IT, payroll, and spend management used to streamline the entire employee lifecycle, from hiring to benefits administration. Rippling additionally automates HR tasks, ensures compliance, and simplifies approvals. Rippling can also handle device management, software access, and compliance monitoring, from the same dashboard, and provides payroll support, real-time financial…
$8
per month per user
SilkRoad Recruiting
Score 8.0 out of 10
N/A
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.N/A
Pricing
RipplingSilkRoad Recruiting
Editions & Modules
Recommended
$8.00
starting price per user, per month
No answers on this topic
Offerings
Pricing Offerings
RipplingSilkRoad Recruiting
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
RipplingSilkRoad Recruiting
Top Pros
Top Cons
Features
RipplingSilkRoad Recruiting
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rippling
9.2
809 Ratings
16% above category average
SilkRoad Recruiting
-
Ratings
Employee demographic data9.3562 Ratings00 Ratings
Employment history9.1578 Ratings00 Ratings
Job profiles and administration9.3669 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.2581 Ratings00 Ratings
Organizational charting9.3691 Ratings00 Ratings
Organization and location management9.1603 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)9.0469 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rippling
9.2
853 Ratings
14% above category average
SilkRoad Recruiting
-
Ratings
Pay calculation9.1757 Ratings00 Ratings
Off-cycle/On-Demand payment9.1500 Ratings00 Ratings
Benefit plan administration9.0758 Ratings00 Ratings
Direct deposit files9.6750 Ratings00 Ratings
Salary revision and increment management9.3550 Ratings00 Ratings
Reimbursement management9.2469 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rippling
9.3
751 Ratings
15% above category average
SilkRoad Recruiting
-
Ratings
Approval workflow9.3724 Ratings00 Ratings
Balance details9.4677 Ratings00 Ratings
Annual carry-forward and encashment9.3485 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rippling
9.4
898 Ratings
15% above category average
SilkRoad Recruiting
-
Ratings
View and generate pay and benefit information9.5851 Ratings00 Ratings
Update personal information9.4887 Ratings00 Ratings
View company policy documentation9.6724 Ratings00 Ratings
Employee recognition9.2471 Ratings00 Ratings
View job history9.4622 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rippling
9.3
362 Ratings
15% above category average
SilkRoad Recruiting
-
Ratings
Tracking of all physical assets9.3362 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rippling
9.1
424 Ratings
19% above category average
SilkRoad Recruiting
-
Ratings
Report builder9.0410 Ratings00 Ratings
Pre-built reports9.1390 Ratings00 Ratings
Ability to combine HR data with external data9.1344 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rippling
9.5
622 Ratings
18% above category average
SilkRoad Recruiting
-
Ratings
New hire portal9.5607 Ratings00 Ratings
Manager tracking tools9.4456 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rippling
9.3
315 Ratings
16% above category average
SilkRoad Recruiting
-
Ratings
Corporate goal setting9.3263 Ratings00 Ratings
Individual goal setting9.3286 Ratings00 Ratings
Line-of sight-visibility9.3266 Ratings00 Ratings
Performance tracking9.2281 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rippling
9.4
365 Ratings
18% above category average
SilkRoad Recruiting
-
Ratings
Performance plans9.2320 Ratings00 Ratings
Performance improvement plans9.2303 Ratings00 Ratings
Review status tracking9.4322 Ratings00 Ratings
Review reminders9.6347 Ratings00 Ratings
Multiple review frequency9.6292 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rippling
9.4
273 Ratings
18% above category average
SilkRoad Recruiting
-
Ratings
Create succession plans/pools9.4223 Ratings00 Ratings
Candidate ranking9.5235 Ratings00 Ratings
Candidate search9.2242 Ratings00 Ratings
Candidate development9.3230 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rippling
9.6
308 Ratings
21% above category average
SilkRoad Recruiting
6.8
14 Ratings
16% below category average
Job Requisition Management9.4243 Ratings7.214 Ratings
Company Website Posting9.5234 Ratings8.714 Ratings
Publish to Social Media9.7208 Ratings7.812 Ratings
Job Search Site Posting9.7214 Ratings7.813 Ratings
Duplicate Candidate Prevention9.6215 Ratings7.213 Ratings
Applicant Tracking9.5228 Ratings8.014 Ratings
Notifications and Alerts9.6282 Ratings4.714 Ratings
Customized Application Form00 Ratings5.212 Ratings
Resume Management00 Ratings7.014 Ratings
Candidate Search00 Ratings8.714 Ratings
Collaboration00 Ratings8.014 Ratings
Task Creation and Delegation00 Ratings7.310 Ratings
Email Templates00 Ratings5.714 Ratings
User Permissions00 Ratings3.714 Ratings
Reporting00 Ratings4.714 Ratings
Best Alternatives
RipplingSilkRoad Recruiting
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Breezy HR
Breezy HR
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RipplingSilkRoad Recruiting
Likelihood to Recommend
9.2
(946 ratings)
6.2
(30 ratings)
Likelihood to Renew
9.1
(15 ratings)
5.0
(12 ratings)
Usability
9.1
(943 ratings)
6.0
(3 ratings)
Availability
9.1
(2 ratings)
9.0
(2 ratings)
Performance
7.3
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(762 ratings)
5.0
(2 ratings)
Implementation Rating
8.5
(4 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
RipplingSilkRoad Recruiting
Likelihood to Recommend
Rippling
Rippling is perfect for keeping track of my PTO and allowing me to request specific vacation days off plenty of time in advance. Its time-tracking functions are easy to navigate and helpful. I would suggest Ripping for timekeeping to anyone. I don't know examples of when it would not be appropriate to use.
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SilkRoad
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
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Pros
Rippling
  • Rippling integrates with QuickBooks Online. As such, we no longer have to post our weekly payroll journal entry manually. The payroll journal entry syncs automatically from Rippling to QuickBooks Online weekly. This has helped saved our accounting department time.
  • The onboarding workflows in Rippling are terrific. We have been able to assign tasks to our team when we hire a new team member. This allows are staff to stay organized and it also helps ensure that all tasks are completed in advance of the new hires first day with the company.
  • We use the Rippling spend module to help manage corporate credit cards that are issued to staff members. When a staff member makes a purchase on their corporate card they receive a text message. Once the staff member receives the text message they reply to the text with a picture of the receipt and a memo describing the transaction. This process has helped alleviate the amount of admin time the accounting department spends on gathering receipts and information from card holders.
  • We really like the org chart since it can be accessed by all employees. This allows our staff to see who reports to who and what each employee's job title is. This allows for more effective lines of communication within the organization.
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SilkRoad
  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Read full review
Cons
Rippling
  • Fixing the PTO Calendars so they can be adjusted to different free days (In my company, not every employee has the same free days on the week, and it is actually updated monthly).
  • Open the possibility to add neo banks accounts.
  • It's a simple adjustment but a dark mode would be really appreciated.
  • Pop up notifications of payment on the app.
Read full review
SilkRoad
  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
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Likelihood to Renew
Rippling
Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
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SilkRoad
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
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Usability
Rippling
It has all the features that an employer or business would need, which gives everyone more time to focus on the bigger aspects of the business. Investing in Rippling is a great decision, especially if you don't want to be hassle-free and just be stress-free. It's hard when the tool you're using isn't reliable.
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SilkRoad
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
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Reliability and Availability
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
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SilkRoad
No answers on this topic
Performance
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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SilkRoad
No answers on this topic
Support Rating
Rippling
This is one of the top reasons why I recommend Rippling. The customer service support is outstanding and I receive a response that very day. Any support issues are resolved very quickly and the follow up is also excellent. It is a huge asset for myself and my clients to have great customer service support.
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SilkRoad
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
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Implementation Rating
Rippling
I think my team involved was very pleased with the efficient setup on the system
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SilkRoad
No answers on this topic
Alternatives Considered
Rippling
Rippling gets on it quickly and quickly and caters to their issues immediately. This is a good thing to do because it shows how much they care for their customers and builds a good, trusting environment for everyone using the app.
Read full review
SilkRoad
NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
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Scalability
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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SilkRoad
No answers on this topic
Return on Investment
Rippling
  • We save time with employee questions by having an easy to understand and detailed HR system
  • We keep our performance review process organized, again saving time
  • We consolidate a lot of features in a single place, once again saving time (benefits, pay, etc)
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SilkRoad
  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Read full review
ScreenShots

Rippling Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.