Likelihood to Recommend Industries with stringent regulatory compliance requirements, such as healthcare and finance, benefit from SAP Ariba's robust features for maintaining compliance throughout the procurement process. The platform helps organizations adhere to industry-specific regulations and standards.Organizations seeking an end-to-end source-to-pay solution find SAP Ariba suitable. Its seamless integration of procurement processes, from sourcing to invoicing, simplifies workflows and improves overall operational efficiency.
Read full review SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review Pros Its data driven user solution helps in gaining visibility into the landscape and thus helps in informed decision making End to end procurement process under single platform and integration makes it easier We have always experienced cost reduction using SAP ariba Read full review Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud End to end and seamless integration with SAP eco system and integration with other Microsoft solutions Great learning experience for employees on SAP SuccessFactors platform Read full review Cons User Interface Complexity: Some users find the user interface to be complex, particularly for new users. Simplifying the interface and providing more user-friendly navigation could enhance the overall user experience. Customization Challenges: Customizing certain aspects of the system, such as reports or templates, can be challenging. A more intuitive customization process would empower users to tailor the system to their specific needs more easily. Learning Curve: The platform has a steeper learning curve for some users, especially those less familiar with advanced procurement tools. Improved onboarding resources and training materials could help users get up to speed more quickly. Read full review The whole software is not user friendly from and admin side. A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed. Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed. Read full review Likelihood to Renew Established product and we are now using it as a mean for our procurement transformation
Read full review We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review Usability UI is good from tech perspective Customisations and personalisations are very intuitive and allows user to make the maximum usaage of the dashboard. Integrations with existing systems matters a lot for large enterprises. Training and support is very crucial. Mobile availability enhances the overall customer experience. Feedback is underrated but comapnies take it very seriously now a days.
Read full review SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review Reliability and Availability Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review Performance The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review Support Rating Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
Read full review SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review In-Person Training The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review Online Training We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review Implementation Rating As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
Read full review Alternatives Considered It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..
Read full review SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
Read full review Contract Terms and Pricing Model I dont be part in te contract
Read full review Scalability The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review Professional Services We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review Return on Investment We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole. Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned. In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects. It is an excellent tool and just what are business required and could afford. Read full review As my project was using SAP ECC system for ERP, SuccessFactors was well integrated with the overall project as a whole due to its compatibility being a SAP product. As I have have highlighted multiple time, using SAP Analytics Cloud, we built multiple reports with help of the analytics team that presented detailed visualizations of the available HCM data Read full review ScreenShots SAP SuccessFactors Screenshots