What users are saying about

Workfront<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

445 Ratings

Workfront<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

445 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

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Likelihood to Recommend

Workfront

Workfront is definitely well suited for a marketing or creative department. For our company, we implemented it for our creative, online experience and demand creation teams in the marketing department, which in turn meant that our requesters needed to learn the system as well. Workfront works well for our teams in that it offers a way to communicate easily amongst each other and facilitates the project lifecycle process.
Katherine &quot;Kat&quot; Lyon, PMP profile photo

Feature Rating Comparison

Project Management

Workfront
7.8
Task Management
Workfront
8.8
Resource Management
Workfront
6.6
Gantt Charts
Workfront
7.1
Scheduling
Workfront
7.5
Workflow Automation
Workfront
7.6
Team Collaboration
Workfront
8.8
Support for Agile Methodology
Workfront
7.4
Support for Waterfall Methodology
Workfront
7.9
Document Management
Workfront
7.6
Email integration
Workfront
7.7
Mobile Access
Workfront
7.3
Timesheet Tracking
Workfront
8.4
Change request and Case Management
Workfront
7.8
Budget and Expense Management
Workfront
7.9

Professional Services Automation

Workfront
6.3
Quotes/estimates
Workfront
6.1
Invoicing
Workfront
5.8
Project & financial reporting
Workfront
7.7
Integration with accounting software
Workfront
5.8

Pros

  • Workfont has excellent reporting abilities we highly depend upon.
  • Workfront has a very organized layout easy migrate through
  • Workfront is perfect for overall workload management and task assignments.
Kevin Tichy profile photo

Cons

  • Having worked in two different environments with Workfront as the main project management tool, I have to say that having more examples of best practices for implementation by industry would be helpful. I want to know how other people manage Risks (need to be able to outline a mitigation plan in the project schedule automatically), best practices for teams, groups, approval processes.
  • When moving tasks around in a project or from project to project, I would like to see the hierarchy structure more clearly defined. I don't like having to scroll through hundreds of parent tasks and children tasks to find the location where I want to move the new tasks.
  • In the Agile environment, I would like to know when the sprint will begin and end. In addition, I'd like to see what stories/points the team started the sprint with and what they ended with.
  • Setting up new users...when I'm creating a new user, I'm not sure what their initial view in Workfront will look like and often it isn't what I want them to see. I would like to either better understand how to create users with an immediate view that I've predefined (I almost think this is Layout templates and I'm just not familiar with them) or understand how others set up users to do this.
Teale McCleaf, CSM profile photo

Likelihood to Renew

Workfront8.0
Based on 59 answers
workfront is utilized in each aspect of our company, and there is tons of valuable information that is being generated daily for us.
Joe Ruvolo profile photo

Usability

Workfront8.0
Based on 17 answers
Workfront (formerly AtTask) is simply the finest project management tool I've ever used. It has the best features of Project (e.g. ease of use to see Gannt charts or task lists) but with robust reporting and easy communication via Updates? it's a hit.
Adam Messano profile photo

Reliability and Availability

Workfront9.1
Based on 8 answers
Reliable uptime with posted maintenance windows. Frequent updates to hosted environment with minimal disruption.
Andy Willums profile photo

Support

Workfront7.7
Based on 11 answers
Very knowledgeable help desk. Very responsive to my needs.
Bill Gattinger profile photo

Online Training

Workfront8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy profile photo

Implementation

Workfront8.4
Based on 10 answers
I would recommend all user's using Workfront to go through the training material provided. Have all user's practice in the Sandbox environment and have your workflow documented for the consultant before he arrives on site.
Maryland Tracy profile photo

Alternatives Considered

I wasn't with this company when the buying decision was made. However, Workfront replaced Mavenlink, and what I could gather is Mavenlink was liked by users, but the owners and administrators wanted more reporting and more automation.For me, Workfront is far superior to MS Planner. Planner would make my life 10x more difficult than using sticky notes because there was no automation, no budgeting, no scheduling, and it was Kanban, where we are 50%/50% agile and waterfall.Our account manager feels that Smartsheet is superior to Workfront, because the reporting and Gantts are significantly better. However, she is not experienced with workflows, task management, or automation.MS Project is worse that Workfront, in that Workfront has a better UI for all users in the company. We are able to easily tell where we are in the process, and attach documents (including versioning) to tasks/the project, which is useful for a creative agency.Trello is a Kanban tool, and lends itself to an agile shop, which we are not.
Emilie Toll, MBA profile photo

Scalability

Workfront9.1
Based on 2 answers
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
Maryland Tracy profile photo

Return on Investment

  • Workfront gave a HUGE ROI to our implementation team; the team that manages over 6000 projects between 10 people.
  • Without workfront (and with other tools we tried, like Wrike) we struggled with being able to manage these projects on the macro-level. We may have been able to do the work on an individual project, but we didn't have the ability to see how our team was doing as a whole, and we couldn't easily figure out which technicians had the bandwidth for more projects. Workfront made all of this possible for us.
Alex Adams profile photo

Pricing Details

Workfront

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details