What users are saying about
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476 Ratings

Workfront

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476 Ratings
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Score 8 out of 101

Likelihood to Recommend

Workfront

I work on a team where each of us is separated individually from the United States. Workfront enables us to collectively collaborate on a common project setting individual goals. Project managers can invite users, send out updates and set goals to be marked as complete by individual users. Definitely an AAA+ option for global team project collaborations. Smaller projects with fewer working participants would most likely not benefit from the ROI for this product, however, if these smaller tasks are building to a larger project or your teams have multiple small projects running simultaneously then Workfront is for you as well.
Brian Knox profile photo

Feature Rating Comparison

Project Management

Workfront
8.2
Task Management
Workfront
9.1
Resource Management
Workfront
8.5
Gantt Charts
Workfront
8.3
Scheduling
Workfront
8.4
Workflow Automation
Workfront
8.1
Team Collaboration
Workfront
8.4
Support for Agile Methodology
Workfront
7.9
Support for Waterfall Methodology
Workfront
8.4
Document Management
Workfront
7.9
Email integration
Workfront
7.2
Mobile Access
Workfront
7.6
Timesheet Tracking
Workfront
8.5
Change request and Case Management
Workfront
8.4
Budget and Expense Management
Workfront
8.3

Professional Services Automation

Workfront
7.7
Quotes/estimates
Workfront
7.2
Invoicing
Workfront
7.6
Project & financial reporting
Workfront
7.8
Integration with accounting software
Workfront
8.2

Pros

Workfront

  • Team Collaboration: Workfront provides a cross-platform unified landing where teams can work together towards the completion of large projects
  • Communication: Workfront provides multiple team communication tools including email integration.
  • Ease of Use: The Workfront platform, although rich in features, is very easy to navigate and users will find its layout highly intuitive.
Brian Knox profile photo

Cons

Workfront

  • It would be nice if Workfront allowed a 'middle' category between a project and a task, so we can have subtitles to projects.
  • It would be great if Workfront could link to Outlook - our project orders come in through email, our project revisions come in through email, so we are always duplicating time in cutting and pasting each and every order or revision into Workfront system and then taking the update out of Workfront and pasting it in to an email, it would be great if that process could be streamlined.
  • Managing the end date for the project is difficult, the project status can't be in "complete-pending approval" if we want to push the finish date out further, so we have to adjust the status for the project, change the date and put the status of the project back to it's original status - sometimes we forget to do that after changing the date and the project goes into a place where the proper staff doesn't see it to manage it.
  • The rejection process is clunky. If the task is updated and then requires a rejection, it should carry forward the details from the update rather than requiring us to cut and paste the same information 2 times into both the update and the rejection.
Renee Bulla profile photo

Likelihood to Renew

Workfront

Workfront 8.2
Based on 59 answers
We ended up not renewing based on the sole factor that AtTask could not be a general ledger/invoicing system. All other aspects of the system were great to work with.
Ted Shimizu profile photo

Usability

Workfront

Workfront 8.0
Based on 17 answers
Easy to use for the requestors and workers.
Bill Gattinger profile photo

Reliability and Availability

Workfront

Workfront 9.1
Based on 8 answers
Reliable uptime with posted maintenance windows. Frequent updates to hosted environment with minimal disruption.
Andy Willums profile photo

Support

Workfront

Workfront 7.7
Based on 11 answers
Very knowledgeable help desk. Very responsive to my needs.
Bill Gattinger profile photo

Online Training

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy profile photo

Implementation

Workfront

Workfront 8.3
Based on 10 answers
I would recommend all user's using Workfront to go through the training material provided. Have all user's practice in the Sandbox environment and have your workflow documented for the consultant before he arrives on site.
Maryland Tracy profile photo

Alternatives Considered

Workfront

We reviewed 7 other project systems when we were reviewing systems to use. We decided to use Workfront 7 years ago. I don't remember the other systems we reviewed but I do remember that were we especially impressed by the customer service and responsiveness we received from our first contact with Workfront (when it was AtTask) as compared to the others. Our questions were answered immediately and testing was easy - so the fact that we were speaking to many other representatives for each of our systems we were evaluating, after the features we needed were identified, it was easy to see who stood out from a customer service perspective since we were interested in the proper support as we went through the process of using a project management system.
Renee Bulla profile photo

Scalability

Workfront

Workfront 9.1
Based on 2 answers
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
Maryland Tracy profile photo

Return on Investment

Workfront

  • Workfront has impacted our team and individual accountability for accuracy on projects.
  • Workfront has helped keep us on deadlines and timing for projects. We meet our deadlines 100% now that we use Workfront.
  • Workfront has helped us eliminate errors on projects by 80% so we don't have to do them over.
Renee Bulla profile photo

Pricing Details

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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