Forget plug-ins, try Adobe Experience Manager
We use it to manage the web page content of almost 4 different enterprises. We use it to create, edit, arrange, organize and redistribute …
Overview
What is Adobe Experience Manager?
Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and…
Recent Reviews
How Adobe Experience Manager Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Role-based user permissions (38)8.484%
- Mobile optimization / responsive design (35)7.878%
- Page templates (37)7.676%
- Bulk management (36)7.272%
Reviewer Pros & Cons
Sr. Software Developer
Grazitti Interactive (Information Services, 1001-5000 employees)
Video Reviews
12 videos
Adobe Experience Manager User Review | Near Perfect Maintaining Sites
10:40
Adobe Experience Manager Review | Quick Implementation that Saves Time
05:23
Enables People to Create - Adobe Experience Manager User Review
04:59
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Adobe Experience Manager?
Adobe Experience Manager, part of Adobe Experience Cloud, combines digital asset management with the power of a content management system.
Adobe Experience Manager Sites is an AI-powered content management system built on a scalable, agile, and secure cloud-native foundation for creating and managing digital experiences across web, mobile, and emerging channels. Users can create content and manage updates with re-usable Content and Experience Fragments and deliver content using template-driven page authoring or a headless approach with GraphQL. Interactive WYSIWYG authoring of React- and Angular-based single-page applications (SPAs) is available using the JavaScript SDK. Experience Manager as a Cloud Service eliminates the need for version upgrades and scales within seconds to handle high traffic with guaranteed uptime SLAs of up to 99.99%.
Adobe Experience Manager Assets is a cloud-native digital asset management (DAM) system that enables the management of thousands of assets to create, manage, deliver, and optimize personalized experiences at scale. Users can create and share asset collections and connect to the DAM from within Creative Cloud apps using Adobe Asset Link. Assets uses AI and machine learning to automatically tag, crop, and manipulate images and video. It also offers rich media delivery, technology that automates the creation of unlimited variations of rich media from a single piece of content for various devices and bandwidths.
Additional Adobe Experience Manager applications that integrate with Experience Manager Sites and Experience Manager include Experience Manager Forms for responsive forms creation and Experience Manager Screens for digital signage.
Adobe Experience Manager Videos
Adobe Experience Manager Competitors
Adobe Experience Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.
Salesforce CMS, Acquia Digital Experience Platform, and Contentful are common alternatives for Adobe Experience Manager.
Reviewers rate Role-based user permissions highest, with a score of 8.4.
The most common users of Adobe Experience Manager are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(286)Attribute Ratings
Reviews
(1-25 of 53)Companies can't remove reviews or game the system. Here's why
October 27, 2023
Forget plug-ins, try Adobe Experience Manager
Score 9 out of 10
Vetted Review
Verified User
We use it to manage the web page content of almost 4 different enterprises. We use it to create, edit, arrange, organize and redistribute content to all the world. It means we create content yin local and foreign language. Knowledge content, news content and events content. We also manage assets like banners, logos, photographs, pdf files and more.
- site map display
- Arrange content using tags
- Editing web pages
- Asset administration during creation of pages
- Load times for components on creation
- More column control
- Open to HTML edition
October 19, 2023
Adobe Experience Manager Review
I am working as a frontend developer(ReactJS) on a Client Project with Adobe as a vendor worker through my own organization. Also, I have knowledge of Adobe Experience Manager. Business problems the product addresses and its scope: - Authoring(WYSIWYG) - Workflows make it easier to perform several tasks - Asset Management - Security - Used Java, JavaScript - most functionalities can be achieved easily - Single Page Application(SPA) with AEM - Integration with Magento and Analytics - Commerce Website
- Authoring
- Asset Management
- Adaptive Forms
- Analytics
- Security
- Integration with AI to develop website with ease and with suggestions
- Speed - when I open dialog and when changes are made - should be instantly updated
- CRXDE - new fast IDE should be there
October 12, 2023
Adobe(SPA-ReactJS with AEM)
Using it to create SPA(Single Page Application) with AEM in a Live Project. Client wants fast rendering and Authoring features. AEM fulfilling the demand.
- Authoring
- WYSWYG(What you see is what you get) Editor
- Asset management
- Speed of development
- Vault - Repo inbuilt - IDE
- Integration with others
September 12, 2023
Adobe Experience Manager Review
We use it to support our websites, as right now what we're using it for is our public websites. It hosts all of our public sites, if you're looking out at like anthem.com, elancehealth.com, and carelon.com, it's our public presence, so it allows our authors to be able to author content quickly and get it out to production. It allows us to get quick speed to market for any of the changes we need it to get out there. Also, there is another part of the company that also uses it for EAP, messaging, and campaigns. We also use different parts for other branches of it like Adobe Target and Adobe Analytics. So we use it to get more information about how the product's actually being used, and how the sites are being used to make sure that we get the best information out there for the customer.
- It does allow us to stand up a website relatively quickly.
- It allows us to componentize different parts. When we are trying to get to production, we can segment out the development from the authorship. If we want to have development go all the way through in a dark release, we can do that separately and then have that ready for the authors, and then the authors can pick up the components and create the pages and release those at any time. So they're able to do a lot more independently without needing a lot of development support. Depending on what they're trying to put in production, it reduces their dependency on engineering, so it makes it so it's a lot easier for them to get things out into production quickly. Also, it allows the authors to be able to push their content into production anytime and then they can author it and they feel like they have a lot more power that they didn't have before. We're also creating templates and websites that they can actually get more messages out there quickly to the consumers so that we can like, let's say we wanted to create a marketing site with flexible phone numbers. They could get that out quickly, get the message, get the campaign with little to no engineering support. There might be some but it's less than it was with the other heavy lifting we've had with other content management systems.
- One of the problems that we particularly have and would love to see a lot of improvements with is the we use cloud manager for deployments. Specifically with the managed services, we have a lot of issues with the fact that it is one pipe and one pipeline. So if we do a deployment, we have one thing at a time and you have to wait for one batch and one deployment to go through. So typically if you push one thing through the stage, you have to wait and then it goes to prime, and then if you have another batch that you need to send up, you usually typically have about an hour or four hours wait while everybody's doing validation and then it has to go to production. So we need to find a way to either have multi pipes or multi-stage ability to be able to get more things staged or ready to go or be able to have a better deployment mechanism to get things into production because that wait time and that it's just the cycle is just hard.
September 11, 2023
Adobe Experience Manager Review
We use it to manage websites for 70-plus hotel properties. Our stakeholders submit tickets, we use it in conjunction with Workfront, and then our team implements changes on the website. We use the DAM for images. We use content fragments to control different sections of the website. So it's basically a website manager for a big enterprise website of more than 70 properties.
- It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
- So for us we have to make changes and have our developers tweak things. So our instance of Adobe Experience Manager is not out of the box, so it ends up that we have multiple versions out there, and so it doesn't streamline as effectively for us. If I was giving advice to somebody, I'd say stick to the pure vanilla AEM as much as possible, and don't let yourself get pulled into these extraneous requests to do something different, because then that ends up breaking. What is the benefit of using Adobe products is that they all fit together seamlessly and then change in one place can happen across the board. So it was partially our implementation and not having a strong enough "no" to stakeholders who wanted to individualize or make changes.
September 11, 2023
Adobe Experience Manager Review
We use Adobe Experience Manager for our websites. All of our websites are built on AEM because the website gives you another mind-blowing look and feel. Experience of the UX is very important and we use AEM for our sustainability platform where we capture all the sustainable data across the globe and then we create a sustainability footprint calculator as well as part of the platform and show it to our customers. So to tell the customers that's how our products are so sustainable. So it's a sustainability platform that you built completely.
- When it comes to the website, we can also build around the side, but the kind of UX, the rich UX, animated UX, or the UX that goes through a transition. All those kind of stuff is very powerful. The number one for the sustainability product due to a lot of KPAs. Because today for sustainability there are a lot of KPAs available in the world. And when we are demonstrating and presenting in the website, it needs to be very intuitive and very good-looking. And it should be appealing as well as very connected. So that's what experience is about. We are able to get that in an EMS.
- If you look at AEM, I think it's a very mature product. I mean, every product can be improved on a normal basis. New technology will come, you will add new technology, for example, you add all the AI and all this kind of stuff. That's all. But otherwise, if any particular thing which I say, oh, if that is, that it would have been best, I don't think so. AEM is pretty much a very comprehensive product. I would say that.
September 11, 2023
Adobe Experience Manager Review
It is one of our customer-facing channels. We essentially use that as our acquisition channel for our customers to come in and go through an application process and apply for a product that we provide. That's essentially our main platform of engagement for acquiring new customers.
- It is able to support our incoming volume. We're one of the largest in what we do in the country, and we've not had any issues in terms of how it performs, or how it scales our customers coming in. It's a fairly stable platform. It is also a very intuitive platform in us being able to give our business users the ability to come make changes and request additions without going through a huge lift in getting those requests implemented. It has also been a very developer-friendly platform for my team to be able to develop, adapt, and build. We're also expanding on being able to use AEM both as a pure content management solution and also as a headless content solution. So that way we are trying to build a unified content platform that would allow us to create, publish, and manage content across channels from one place. So it's fairly intuitive that way. It's fairly scalable. Obviously, the modern tooling helps, but overall I think it's been a good experience.
- It's still, at the end of the day, a very traditional platform in by that we mean it's a bulk air platform. There are too many components, which means a lot more operating costs in terms of manageability and things like that. We have tried to streamline that as much as we can, but the multiple components still exist. If anything, Adobe could kind of think about that a little bit to maybe decouple some of those and make them a more slimmer platform. I think that would help. I think that a lot of customers are still in the traditional environment and as we ourselves are looking to move to the cloud, I think some of that will get taken care of, but I think that's one area where it would help if Adobe can put some thoughts into that.
September 11, 2023
Adobe Experience Manager Review
We have close to thousands of web pages. When we create content templates for each of those pages, the majority of those pages fall into 14 to 16 components. The business will give the content writings to the authors, and then they'll publish those pages using those components. For business problems, we need a management system to host our Juniper website. So AEM is like a CMS platform where we can launch and publish Juniper content for the customers. Where the customers can see all the things we do, the product information, customer case studies, and a lot more information we put up.
- The integration between Adobe Target and Adobe Experience Manager was seamless. We have a seamless integration from the AEM to Target and that will help provide personalization to the users. Better personalization can be done from the AEM to Adobe Target.
- So far I don't have any pain points actually. As of now, we are only using the main site. We are planning to bring other sub domains into AEM. So as of now, there is no pain points as such.
September 11, 2023
Adobe Experience Manager Review
In my current organization it plays a key role. Most of our customer-facing web applications are deployed on Adobe Experience Manager. So it's our go-to platform for all our external-facing websites. The healthcare industry includes several key web-facing features like finding a doctor and our patients and other audiences come to our sites and book their appointments for care. And we also have to host kidhealth.org. So that is the number one kid health-related, pediatric-related health content site in the US. That's hosted on Adobe Experience Manager and that's a big success story with Adobe as well. We are moving to the cloud, and that's an ongoing project now. So we are completely going to cloud very live soon.
- I've been involved with this product right from the days as a developer myself. I worked with other content management systems before started working on Adobe Experience Manager. I think the key advantage of using AEM is really how well it integrates with the ecosystem of the marketing stack. I don't think there's any other product out there in the industry that can beat that. It truly becomes that core pillar around that marketing stack in the industry. It's easy to deploy sites, the total cost of ownership that I think definitely was resolved by going to cloud. You can definitely say that. You can really do a lot of cool things there. There's absolutely nothing you can't do on AEM, I can say that.
- It's a well-engineered product, so it's supported and powered by open-source stack like Apache Sling, OS G, and all that stuff. That definitely gives it the edge on the performance side.
- I think some of the key things that can be done better is today we have more point solutions for different things like personalization. We have Adobe Target and for email marketing, we have Adobe Campaign Marketer and all that kind of stuff. But truly I have worked both as an implementation partner for Adobe as well as now I'm a client of Adobe. Being in both those shoes, I can say that we can do a lot better in terms of beefing up the capabilities of AEM, bringing personalization and search and content search experience closer together. It would definitely put Adobe Experience Manager in a different league if we can bring all those personalization capabilities together. I think initially the content management systems, the market was mostly meant to serve static sites. It never matured into that full-scale content personalization being married together. I think that's one area where if those integrations rather than being point solutions, if those capabilities can be made more native to AEM, I think it would definitely be a big sell for a lot of customers.
September 11, 2023
Adobe Experience Manager
Our group is responsible for content enablement and content management. We access the product, make changes to our different websites, and add, update, and delete content. It's site maintenance for our various sites, but it also allows us to implement changes quickly as opposed to waiting for releases and encoding code updates. It allows us to do things in real time.
- I love the ability to publish my own work and schedule it. That saves us a lot of time when something's going to be implemented on the weekend or in the wee hours of the morning. Then we can schedule it and it easily allows peer review so my colleagues can go in and see my work, make sure it's correct and we can sign off on it.
- In our organization, we've done quite a bit of customization on certain components of the product. For example, it's a bit limited from a column control for content perspective. So we've had our developers come in and make changes to the components and deploy them so we can use them to deliver the business requirements.
September 11, 2023
Adobe Experience Manager Review
So for Canadian Tire Financial Services, we use Adobe Experience Manager for all of our online offerings, so our banking portal, our credit card applications, and our landing pages for social and paid search. A generic non-authenticated, non-banking portal website with all our card comparison options and stuff like that. So basically any content that's online for us is on AEM.
- N/A
- Our current challenge right now is moving to the React tech stack. So all of our developers have been working on that and there's been a decent amount of friction with it. But that's just any sort of new tech stack happening that's going to happen. So it was to be expected.
- Another con is just simply having that non-agile development requirement to be like, "Hey, we wanna see this happen. Okay, now we've got to wait six weeks for that to get deployed to production." But again, that's the sort of thing that just is a normal part of doing business with development.
September 11, 2023
Adobe Experience Manager Review
Like as part of marketing team, we are responsible for, you know maintaining and hosting the website for our company. Like and also we made a lot of other applications. So these earlier we were using another CMS solution, so last three years back we moved to AEM solution. Like considering like this product have lot of benefits and compared to the previous one, which you're using, among those that I would like to point out you like especially in the experience manager we can integrate easily with the other solutions like Target and, you know, easy to track that. And and we do, you know as a developer day to day, I face the problems. I think, most of them are rid of the experience Managership, right? And especially when it comes to the reason technologies, like in terms of you know, front end, like React angle. We have a good support from the, you know EAM side like single pay powers, Adobe. So that makes sense.
- As a developer. I can say a few things. Like the first good thing which we like when moving to AEM when as an author, like when they enter the content, they can see the live copy there itself, which it was not happening with the previous CMS system. And it's really cool. Like in terms of what to say, the package upgrade, like service pack, upgrade it's keeping the application alive. I mean the downtime which we face as part of the EM is very less impacted.
- The CMS we are using earlier, I feel more comfortable the AM now, but pointing out counts I'm really not getting anything into mind right now.
September 11, 2023
Adobe Experience Manager Review
We do have different websites that we are trying to build. And now with the cloud services, I think there's one piece which I definitely don't understand is how do I integrate all these websites with each other, with the workflows that are there. I think workflows are still not a part of the different sites that need orchestration between them. That's one piece. I do understand that they do have a digital asset management. So basically we have different problems in different verticals and I'd like to have the AEM product not as different programs but as one unified piece. And that is I think that is somewhere where we are kind of struggling. How do we have the pieces which are within each of these segments, how do we kind of tie all of them together and not have three different products with three different analytics and three different pieces.
- The whole headless piece of it wherein we can create content and you can channel it to any sort of channel because now it has this whole piece where we can create content once and use it multiple times. I think that's the piece which I really like about it.
- There were a couple of pieces which initially the version management and the digital asset management piece was not available. Which was like the key feature. Like I created a document and I wanna create versions of this. I think that was not there, but I think as of today, I think it's still there in the product. But there are a couple, couple of features which I would like to see, but I'll have to kind of think back and get back to you because I don't have them right listed.
September 11, 2023
Adobe Experience Manager Review
So our main goal is to understand what customers are doing that would lead them to renew with us. We want to learn more about the content that's crucial for them in making that decision to renew.
- I'd say the overall digital way to represent the data is good. It's good that you don't have to have the technical skills and you can just come in and use the drag and drop features. I like how the data's just there so you can play with it.
- So for us it was a little bit of a struggle to get data into AEP. But that's out of Adobe's realm.
September 07, 2023
Adobe Experience Manager
We currently use it to manage all of our property and brand websites. So our company has 70 plus websites and they're all hosted on Adobe Experience Manager. Being able to have so many different websites to differentiate between just being able to have the website structure that we need in there and being able to have users go in and make the edits that they need. It's fairly easy to navigate. So if you know the platform, then it is easy to find what you are looking for. Being able to structure the content is probably, for me, one of the best things about it.
- I guess I'm just so used to doing it. I do enjoy the content fragment aspect of it and that we have a repository for the content, and then we are able to help us get that to a page, which then goes live. It's nice to be able to have a repository that users can access and we don't necessarily have to give them access to the webpage itself. We can say, "you stay in this box here and only edit this," which helps us to better maintain the integrity and look at design of our websites.
- Well I guess within the content fragment aspect, we do find that it can be a pain to have to activate the fragment, then activate the page, then activate the detailed page, then activate a would-be parent page above it - just to do all these different activations to get the content live on the website. It would be nice if we could publish it in one spot and it's activated through all the changes that are pulling that same data. So yeah, that would make the process a lot easier in regards for users. So we don't have to train them to say, activate it here and then you have to activate all these other steps to make sure that your content goes live. They could just publish it in one place. That would be very helpful.
September 06, 2023
Adobe Experience Manager Review
We use a lot of the Adobe stack from our producers, which are our sales drivers. So producers use Marketo. A lot of the design and communications and marketing teams use things from InDesign, After Effects, and Adobe Workfront. We're using all of these things and there's all kinds of assets upon assets upon assets and documents and deliverables. We use it to tame the beast, wrangle all the work in, and corral everything in one place. That makes things super easy too for our designers working within InDesign. We can use AEM to corral pieces, whatever it might be, whether it's contracts or photos or logos, whatever the case may be, whatever kind of asset they need, we can load them up with it. So they have everything they need to actually focus on designing, which is their job. So it makes life easy. It kind of cuts away the distractions and clutter and puts everything in one place.
- Having one centralized repository area for our design team to go. It's also great for those who are a little less tech-savvy and all the inputs and outputs. So when a request comes in, we're collecting everything we need to begin the work, but we can also use it to update. As the job changes or as the scope changes, we can be more dynamic and agile. So the pro is that we can, again, have one standardized place to keep everything, so it doesn't really matter who's looking for it, they can find it.
- I can't really think of anything. I actually was a bit overwhelmed when I first started using it because I think a lot of people feel the pain of another system. But again, they all talk to and work so well together that it's kind of hard to find anything to crash on.
April 07, 2023
Why you need Adobe Experience Manager in your life
Within my organization, we heavily utilize AEM as our sole content manager of choice to support our SaaS solution site. We needed a dynamic way to provide an in-depth customer journey for our salesforce products. Our team was focused on the implementation of digital roadmaps within marketing technologies to support revenue and ROMI goals. Our goal is to make our site a lead generation machine, and thanks to AEM we are able publish and display content to our customers swiftly allowing us to go to market at a faster rate. We support multiple business units and subject areas. In regards to AEM's multi-site capabilities, it has granted my team the ability to setup sites and configurations in half the time in comparison to other content management systems used.
- Cross-collaboration within the system allows my team to store and share assets across multiple sites/templates with ease.
- Dynamic display of content
- Easy to use user-interface
- The ability to create multiple paths and organize folder structure
- Integrations allowed with other marketing applications
- In current implementation it would be nice to have the ability to create simple isos-graphic animations out of the box.
- Timeline feature for AEM Sites versioning tends to move at a snails pace
March 24, 2023
Satisfied Customer
Use it for powering websites for the company
- Reusability
- Flexibility in creating pages using fewer templates
- Modularity
- Headless Schemas which are OOTB are limited
- Providing more flexibility in orchestrating CI/CD pipeline
- OOTB integration with API for email functionality compared to default SMTP
I'm the product owner for Adobe Experience Manager Sites for our organization. I work with a team of developers to implement new features, custom implementations for our needs, bug fixes, etc. - to make the product more aligned with the needs of the business, stakeholders, and users. We use Adobe Experience Manager sites to power all of our websites with both out of the box and custom code/uses. Our use case includes some content that is mostly static and many more dynamic uses for areas of the business that are constantly changing and updating (IE, hospitality products like shows and restaurants).
- Ability to customize the platform for business and stakeholder needs
- Easily handles lots of content
- Upload, storage, organization, and serving of image and videos via the DAM
- Manage multiple sites and styles of sites with a single application
- Site speed and performance can be impacted when using GraphQL for headless applications
- Adobe Experience Manager is difficult to learn for new users, and is often a burden to train users when authoring is delegated to property teams with high turnover
- Updating content is more difficult when using content fragments, as content needs to be updated in multiple areas
March 23, 2023
Adobe Experience Manager review
All our digital properties are on Adobe Experience Manager for our corporate site and logged in portals.
- Governance
- Touch UI
- Experience Fragments
- Time to stand up new sites
- Time to create new components
September 24, 2022
Adobe Experience Manager - A must for large businesses looking to optimize their digital presence
Currently, use AEM to manage all our corporate web pages and as a central content management system. It enables us to quickly build and maintain our websites, share content with customers and partners, and enable our entire digital customer journey. We also integrate other Adobe products, such as Adobe Analytics, for an easy-to-use ecosystem.
- Easy to use.
- Great UX.
- Integrates into other products/services.
- Works seamlessly with other Adobe products.
- Out of the box components could be better.
- Easier to view analytics on DAM assets.
- Certain specific features, like enabling multiple assets, could be easier.
September 22, 2022
Adobe Experience Manager - All in One Package.
Used AEM to build client websites, and it is super convenient and interesting working on AEM to build user imaginations into reality; the user interface and user experience with AEM are on another level. AEM increased engagement on one of our community websites which played a vital role while increasing the page visits; as it's cloud-based, we never have a think about working on different locations, and it's super easy to deal with multiple instances.
- Community Forums.
- Asset Management.
- Drag-drop widgets.
- Managing Customisations.
- Custom UI/UX management.
- Custom code implementation on specific pages without increasing load.
- Platform dependent website development.
September 16, 2022
AEM delivers on value to the enterprise
- headless content delivery
- fast form creation and movement of data
- AI for asset tagging which makes finding assets easy for any type of user
- direct integration with Adobe Workfront for the content supply chain
- time to deploy
June 01, 2022
Easy to make web updates
I use Adobe Experience Manager from the analytics perspective by updating asset names and ensuring accuracy to flow into Adobe Analytics. My org uses it to create and update our website and maintain quality user experience across the board. Multiple users are able to edit and make updates which makes working together effective, and the structure of the folders keeps everything organized in the back end.
- Organized folder structure
- Quick updates/publishing
- Clean formatting
- Seeing what pages are still being modified
- Undoing actions that were mistakes
I work for an organization - HCL, we are platinum partners with Adobe and help implement Digital Marketing solutions to multiple customers across the globe
- Quick turnaround and time to market
- Content Authoring and publishing in hands of Marketeers
- Easy autorizing workflow solutions for Marketing team
- Integration with Remote DAM - it is highly complex for content authors to understand
- Communities & Forums, this is one area which needs to be focused
- OOTB image rendition and assets handling should be improved