Acquia Digital Experience Platform vs. Adobe Experience Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia Digital Experience Platform
Score 8.4 out of 10
N/A
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
Adobe Experience Manager
Score 8.5 out of 10
N/A
Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.N/A
Pricing
Acquia Digital Experience PlatformAdobe Experience Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience PlatformAdobe Experience Manager
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acquia Digital Experience PlatformAdobe Experience Manager
Considered Both Products
Acquia Digital Experience Platform
Chose Acquia Digital Experience Platform
I personally haven't had much experience with other digital hosting platforms, but I have investigated alternatives in other roles. Pantheon has consistently cropped up as another enterprise Drupal hosting solution, and Adobe Experience Manager has been investigated for …
Chose Acquia Digital Experience Platform
Acquia is so much more flexible when it comes to using products beyond what they sell.
Chose Acquia Digital Experience Platform
In my opinion, Acquia compares favorably to any similar product I have seen. It is a cut above Sitecore in usability, ability to build quickly, and general content management capabilities. It is not nearly as complex as AEM which leads it to be much easier to implement. …
Chose Acquia Digital Experience Platform
It’s much faster, intuitive and modular.
Adobe Experience Manager

No answer on this topic

Features
Acquia Digital Experience PlatformAdobe Experience Manager
Security
Comparison of Security features of Product A and Product B
Acquia Digital Experience Platform
8.1
49 Ratings
1% below category average
Adobe Experience Manager
8.4
38 Ratings
2% above category average
Role-based user permissions8.149 Ratings8.438 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia Digital Experience Platform
7.8
41 Ratings
6% below category average
Adobe Experience Manager
8.0
33 Ratings
4% below category average
API7.839 Ratings7.829 Ratings
Internationalization / multi-language7.732 Ratings8.129 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia Digital Experience Platform
7.9
43 Ratings
4% above category average
Adobe Experience Manager
7.5
38 Ratings
1% below category average
WYSIWYG editor7.331 Ratings7.433 Ratings
Code quality / cleanliness8.134 Ratings6.734 Ratings
Admin section7.942 Ratings7.034 Ratings
Page templates8.030 Ratings7.637 Ratings
Library of website themes8.126 Ratings7.326 Ratings
Mobile optimization / responsive design7.828 Ratings7.835 Ratings
Publishing workflow8.034 Ratings8.135 Ratings
Form generator7.924 Ratings7.629 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia Digital Experience Platform
7.2
35 Ratings
0% above category average
Adobe Experience Manager
7.3
37 Ratings
2% above category average
Content taxonomy7.828 Ratings7.731 Ratings
SEO support6.329 Ratings7.133 Ratings
Bulk management7.131 Ratings7.236 Ratings
Availability / breadth of extensions7.632 Ratings7.534 Ratings
Community / comment management7.326 Ratings7.130 Ratings
Best Alternatives
Acquia Digital Experience PlatformAdobe Experience Manager
Small Businesses
Bloomreach - The Agentic Platform for Personalization
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Score 8.9 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Acquia Digital Experience PlatformAdobe Experience Manager
Likelihood to Recommend
8.4
(93 ratings)
8.6
(166 ratings)
Likelihood to Renew
8.9
(11 ratings)
8.2
(6 ratings)
Usability
7.7
(2 ratings)
8.0
(126 ratings)
Availability
-
(0 ratings)
8.6
(5 ratings)
Performance
-
(0 ratings)
8.0
(5 ratings)
Support Rating
9.0
(5 ratings)
7.2
(11 ratings)
Implementation Rating
9.1
(1 ratings)
8.7
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.5
(2 ratings)
Product Scalability
8.2
(73 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Acquia Digital Experience PlatformAdobe Experience Manager
Likelihood to Recommend
Acquia
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
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Adobe
I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
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Pros
Acquia
  • It's fast, no lag time
  • Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
  • Platform is very accessible to those who know how to manage the back end software.
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Adobe
  • It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
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Cons
Acquia
  • Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
  • Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
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Adobe
  • Can sometimes be difficult to troubleshoot bugs/issues as they arise
  • Sometimes difficult to set up restrictions on how components can be designed to make sure they fit in with existing content
  • While the integration with Adobe target works fairly well, the process can be a bit opaque and hard to understand, making it difficult to troubleshoot when issues arise
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Likelihood to Renew
Acquia
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
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Adobe
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
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Usability
Acquia
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
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Adobe
It depends if it is from an administrator point of view or from a business content author point of view. I think from business author point of view the solution is good and with the GEN AI capabilities coming it is doing better and better, however from an administration point of view there are still a lot of improvements to ease the maintenance of user access management and as well as the integration configuration aspect.
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Reliability and Availability
Acquia
No answers on this topic
Adobe
Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
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Performance
Acquia
No answers on this topic
Adobe
With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
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Support Rating
Acquia
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
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Adobe
Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
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Implementation Rating
Acquia
It was implemented when I got there. I don't know how it was prior.
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Adobe
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
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Alternatives Considered
Acquia
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
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Adobe
Overall, I prefer AEM as an enterprise site management tool. It allows levels of access control and delegation, while leaving the server management and updates to a specialized team. I do miss the flexibility of being able to search and replace that I have in a WordPress site, and I miss the ability to have one file for redirects like I had in percussion
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Contract Terms and Pricing Model
Acquia
No answers on this topic
Adobe
Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
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Scalability
Acquia
The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
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Adobe
No answers on this topic
Professional Services
Acquia
No answers on this topic
Adobe
The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
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Return on Investment
Acquia
  • Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
  • Acquia SOLR search provided a much-improved search experience on our website.
  • Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
  • We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
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Adobe
  • too soon to tell on increased conversion rates based on external marketing factors in play but having increased visibility into customer engagement trends will most likely lead to improvement of our conversion rates.
  • There have been productivity gains from the perspective of actually migrating all of our externally managed sites to the same in-house Adobe Experience Manager platform and then being able to utilize those universal components.
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ScreenShots