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202 Ratings
57 Ratings
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Score 7.9 out of 100

Adobe Experience Manager

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202 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Adobe Experience Manager

We were expanding into a more aggressive social media approach and [Adobe Experience Manager] made all the difference. It has also allowed us to [promote] contactless documentation and eSignatures during the pandemic. It makes it so simple to manage various media- social, desktop, tablet, phone, whatever- all from one workspace. It is well suited for pretty much anything within the digital marketing and CMS fields.
Mark DiNallo | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Digital Experience Platform
Adobe Experience Manager
7.3
Role-based user permissions
Acquia Digital Experience Platform
Adobe Experience Manager
7.3

Platform & Infrastructure

Acquia Digital Experience Platform
Adobe Experience Manager
8.0
API
Acquia Digital Experience Platform
Adobe Experience Manager
7.8
Internationalization / multi-language
Acquia Digital Experience Platform
Adobe Experience Manager
8.1

Web Content Creation

Acquia Digital Experience Platform
Adobe Experience Manager
7.5
WYSIWYG editor
Acquia Digital Experience Platform
Adobe Experience Manager
7.6
Code quality / cleanliness
Acquia Digital Experience Platform
Adobe Experience Manager
6.8
Admin section
Acquia Digital Experience Platform
Adobe Experience Manager
7.0
Page templates
Acquia Digital Experience Platform
Adobe Experience Manager
7.4
Library of website themes
Acquia Digital Experience Platform
Adobe Experience Manager
7.5
Mobile optimization / responsive design
Acquia Digital Experience Platform
Adobe Experience Manager
7.8
Publishing workflow
Acquia Digital Experience Platform
Adobe Experience Manager
8.3
Form generator
Acquia Digital Experience Platform
Adobe Experience Manager
7.6

Web Content Management

Acquia Digital Experience Platform
Adobe Experience Manager
7.0
Content taxonomy
Acquia Digital Experience Platform
Adobe Experience Manager
7.3
SEO support
Acquia Digital Experience Platform
Adobe Experience Manager
6.6
Bulk management
Acquia Digital Experience Platform
Adobe Experience Manager
6.8
Availability / breadth of extensions
Acquia Digital Experience Platform
Adobe Experience Manager
7.3
Community / comment management
Acquia Digital Experience Platform
Adobe Experience Manager
7.1

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Adobe Experience Manager

  • Content and assets are managed effectively with AEM, which allows team members to utilize this content effectively.
  • Moreover, as it is part of the Adobe suite, its integration with other Adobe products such as ACS is very easy and effective, compared with others.
  • Components availability
Anonymous | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Adobe Experience Manager

  • The new Touch UI interface could use a lot of improvement. Many of it is smaller detail items/features, but when using the system extensively it can become cumbersome.
  • There is a bit of a learning curve because of the depth of what Adobe Experience Manager can do. Even basic editing and page creation, while relatively simple at the most basic level, is not as intuitive and easy to use as other systems like Wordpress.
  • Development can be complicated. Although I've not personally done much in terms of dev work, my experience and what I've heard from my colleagues indicates that there are some complexities that make it not as easy to develop in as other systems.
  • The source edit option within the rich text editor does not include syntax coloring for the code, or even a different serif/monospaced font. It is the same sans serif font as the regular rich text, which makes it hard to read.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Usability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Adobe Experience Manager

Adobe Experience Manager 8.2
Based on 8 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Adobe Experience Manager

Adobe Experience Manager 8.0
Based on 8 answers
Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 4 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Scalability

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 1 answer
The data Acquia collects, and the way it displays it and is able to be imported into other tools is useful beyond just teams working on our main website. Segment data can be collected and imported into other tools to help further break down user metrics based on certain criteria we have deemed important.
Ben Tolmachoff, MBA | TrustRadius Reviewer

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Adobe Experience Manager

  • We have been able to meet our first objective of rolling out a site to replace our current Students site well within time parameters
  • We were able to deploy the site to replace our County Offices within three months, and the users have been able to turn out acceptable content
Diana Williams | TrustRadius Reviewer

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
8.9
Adobe Experience Manager
7.6

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Adobe Experience Manager
9.0

Usability

Acquia Digital Experience Platform
Adobe Experience Manager
8.2

Support Rating

Acquia Digital Experience Platform
Adobe Experience Manager
8.0

Implementation Rating

Acquia Digital Experience Platform
Adobe Experience Manager
8.7

Scalability

Acquia Digital Experience Platform
10.0
Adobe Experience Manager

Add comparison