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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
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Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(151-175 of 342)Companies can't remove reviews or game the system. Here's why
January 25, 2019
Great for Go Getters!
- The team at AgoraPulse has also been fantastic with communication.
- All responses to our questions or troubleshooting of issues have been prompt, taking no longer than 24 hours to resolve.
- I'd recommend the software especially to companies with smaller teams, given how easy to use and exhaustive it is with all aspects of social media management.
- The fans and followers tool is useful to see everyone who's interacted with a social media profile lately and helps keep the audience engaged.
- Instagram posting of videos
- Automated responses
- Multiple photo posts to Instagram
- Un-prompted posting of scheduled posts on Instagram
- Easy to use
- Lots of features
- Low price
- Missing some listening features
- As platforms change, some features are removed or changed with little warning
- Data retention is restricted
January 22, 2019
How AgoraPulse is superior to most SMM Software
- The platform and user interface is easy to use and get familiar with (fast learning curve)
- You can access AgoraPulse via iOS and literally update and reply from your phone (makes accessibility a lot easier).
- Reporting is extremely customizable and very well designed for all our customers.
- We managed several accounts, and as a small team that wears all the hats in the company, we often would neglect an account and it would not have content scheduled for weeks. If AgoraPulse could have a way to notify us (small agency) when content is not scheduled it could have caused a lot of internal issues.
- Not being able to upload multiple images on 1 post for IG was a real pain. (not sure if any SMM software does this)
- At times, AgoraPulse would be buggy and crash or content would not get posted after refreshing post that was scheduled.
January 22, 2019
We love AgoraPulse
- Extractable Analytics.
- Allows the client to approve their content.
- All you social profiles in one place!
- The preview to some links sometimes break.
January 11, 2019
Good Tool For the Basics
- It is fairly easy to use and figure out how to use, where to schedule content, where to post things, how to upload images, etc. It is quite intuitive.
- Having the easy to download reports are quite nice.
- Very glad to have the tracking option for links!
- The reports could be better, for example being able to set up one report for a client with multiple social media streams would be nice. As opposed to one report for each platform.
- The loading the link preview has glitches a lot. It can be very difficult to get the right image sometimes. This may be an issue with Facebook but it seems difficult to set up.
- Previous tools provide an option for searching for sharable content, this would be great to have to Agora.
January 11, 2019
The most complete option available for social media managers!
- Schedule content for publishing
- Provide detailed reports of social media efficacy
- Coordinate content with company team members
- The ability to schedule bulk content and send it for review by team members - at the moment you can only send it for review by scheduling a post one at a time.
- When uploading images for Instagram, it'll give you an error if the image isn't 4:5 ratio or if it's too big. I would prefer it have the option to re-size/crop within AgoraPulse or still allow me to schedule it and then let me crop in Instagram when it's time to post. Fixing those errors means another step in the process and other apps definitely have that capability.
- Intuitive to use
- Clean, well designed layout to the interface
- Brilliant customer service
- Open to suggestions for improvement
- Doesn't have all social channels like Pinterest
- Needs the ability to download a calendar of content to share with others
- Additional functionality like scheduling videos through a mobile app such as on Buffer would add to the ease of use for social managers on the go
December 06, 2018
At your mark! Plan, post, comment
- Everything is centralized: planning, comments ...
- The application Agorapulse on smartphone allows us to manage our different accounts everywhere and all the time.
- Agorapulse is very inexpensive compared to the competition.
- A big negative: we can not post or schedule video on Instagram accounts
- Integrate a tool to find relevant and timely hashtags
November 29, 2018
AgoraPulse Experience
- Good customer service
- Easy to use
- Being able to monitor several accounts
- More social media platforms could be added
- Images posted through this software sometimes become blurry
- The interface can be improved
November 26, 2018
Best Facebook tool
Score 10 out of 10
Vetted Review
Verified User
- Helps do moderation on time.
- To schedule in Nepal time zone.
- To get weekly, monthly reports with one button click.
- Alert 24/7
- Competitors report needs to have more information.
- Dashboard sometimes crashes with Safari browser, so I use Chrome with no problems.
- Hope to see more features in future.
November 12, 2018
Perfect if you're looking for a cost-effective tool that gets fundamental things done quickly
- Easy to learn and to work with in the long run. Interface is very logical, calender view works great.
- Smooth workflow. Everything works fast. No lagging either.
- Support reacts very fast and is really helpful. They always check in on me even after the we've solved the problem.
- Doing reports is easy. Selected periods stay intact (stay put) when you switch profiles which is awesome.
- I've had problems when I've returned from vacations and some posts have not been published correctly. Then again these problems could have been due to managable platforms aka Facebook, Instagram.
- Missing option of reading and answering Direct Messages on Instagram.
- Since "Link in bio" slogan is very popular amongst brands on Instagram, I really wish Agora had an option of a hyperlink landing page that consists of all the links with pictures from your profile. This is the example of other competitors like linktr.ee Later with linkin.bio.
- "Inbox" and "Listening" seem little dated and messy. Tried to use them in the beginning but returned to Facebook and Instagram for that. Also, I haven't used "assigning". So I've been using it for scheduling only.
- Report system doesn't give the same (accurate) insights that Facebook or Instagram does. Especially it is missing "saved posts" as engagement on Instagram so usually data from directly Instagram or Facebook is more specific and true.
November 09, 2018
AgoraPulse - huge success!
- Scheduling - very easy to post content across multiple networks.
- Reporting - detailed reports that show impact your posts are having and what people are doing with them
- User Interface - very simple interface, I taught myself in an hour or so and have since trained others in 15 minutes on how to use it.
- User Support - very quick, often within an hour replies from the CS team.
- Regular updates - new features are added regularly and feedback is listened to and applied.
- I would like to see improved drafting capabilities, you can't 'save for later' when creating a post.
November 08, 2018
AgoraPulse is great value for your money 💰
- AgoraPulse has great reporting capabilites. I like that I can export as a Powerpoint and make my own additions.
- AgoraPulse has a very helpful support team. They are very attentive and friendly.
- AgoraPulse has great free tools like the Twitter Report Card and Facebook Contests.
- I wish AgoraPulse collected IG story analytics.
- It would be nice to get analytics for competitor sponsored posts.
- Implement an Instagram Story scheduler.
November 07, 2018
Affordable time saver with some surprises up its sleeve
- Scheduling across several channels simultaneously is a great time saver.
- Monitoring brand mentions is powerful and allows a central location to respond to all.
- Listening to conversations around our products and services can be useful in producing content for all our marketing channels.
- Stability - occasional drops in connections or failure to post on certain channels when scheduled can be frustrating and time consuming.
November 07, 2018
Team management with AgoraPulse
- View publishing schedule
- Bulk upload content
- Approve and disapprove posts
- I wish the queue could skip dates or be more flexible.
- Instagram seems to have a lot of issue with this software and 3rd-party publishers in general
November 01, 2018
AgoraPulse to keep your social media marketing alive and thriving.
- The interface is especially clean and easy to navigate.
- Notifications are easy to see and find.
- Scrolling through collected data and interpreting information is simple.
- Toggling between platforms for similar information is straightforward.
- I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
October 30, 2018
AgoraPulse in Hospitality Industry
Score 8 out of 10
Vetted Review
Verified User
- Social Listening: The capability to track words or phrases is fantastic for campaigns.
- Scheduling: Having items lined up to post throughout the day is fantastic.
- Planning: Being able to look at your content calendar for planning purposes.
- Calendar: Having one main calendar for all content
October 30, 2018
The most complete app for managing Social Media
- We use AgoraPulse to track competitors which is great.
- They have a social inbox feature that help with customer service.
- The feature of Instagram publishing currently, only supports 1 photo - no videos, no carrousel
- Instagram reports do not include stories data
October 30, 2018
Substantial software to ease your brand management
- Publish to multiple accounts
- Visually see posting schedules
- Reporting
- Integration with Instagram
- Finding new Instagram followers
- Image manipulation and editing
October 16, 2018
Agorapulse (great - with a wish list)
Score 9 out of 10
Vetted Review
Verified User
- Easy way to organize and schedule social media postings across numerous (but not all) platforms.
- Easy way to engage with your followers across your social media platforms (but not all).
- They don't support all social media platforms but this is not their fault in several cases where the platform does not allow third party integration.
- I would love the platform to include a way to identify those who would be most interested in my content.
October 16, 2018
AgoraPulse Has Made Our Lives Easier!
- Scheduling of tweets
- Links to photographs
- Tracking feedback from the readers
- It would be great to include multiple images with a tweet
- Allow me to post to my personal FB page
October 15, 2018
Great for social media managers
- Scheduling - easy to use and makes life easier
- Responding to customers
- Tracking analytics
- Would be great to include Instagram in automatic scheduling
- Analytics are not updated live and are slightly delayed
- Doesn't include Instagram DM in responses
- Able to publish on multiple pages from one place.
- I like that you are able to reply to messages on your page via AgoraPulse.
- I feel AgoraPulse may need to update their Emoji platform - I'm a regular user of Emojis and I currently use copy/paste them.
- Sometimes shared links don't work when scheduling posts.
- Tagging other pages doesn't always work - when starting to type the place, AgoraPulse will say it can't find it.
October 08, 2018
AgoraPulse - The solution and team to work with
- Scheduling - this part of the software is really easy to use and when you have a problem it's easy to update directly on the main calendar.
- Innovating - the team is constantly adding new things to the system to not only make it a better platform to work on, but also to offer us as the clients more value
- Customer service - I have not met a team like AgoraPulse's that is always available to help and swift to respond. Their team truly made us feel like a family and we are very grateful for it.
- Reporting - the reporting section is our least favorite part of AgoraPulse and [there is] great room for improvement. The reporting needs to be customizable and be automated to truly save us and the other teams time.
- The user interface is gorgeous. Since we spend a lot of time in the interface, I'm particularly sensitive to this (I'm also a designer, so there's that...).
- The calendar view is very helpful in seeing where our content is scheduled, and helps us to find any gaps.
- The social listening is exceptional in that it can find brand mentions that weren't even tagged properly, allowing us to reach out and build the relationship with those users who may not have even known to tag us.
- The chrome extension (and even in the web app) is a bit slow to load. I would definitely love to see it load up faster.
- I have to sign back into the account way too often and it's a little annoying. Almost daily.
- There is a bug that disables the keyboard shortcuts when switching social profiles.
- No pinterest support yet... so I have to pay for an entirely separate tool for that one network.