Overall Satisfaction with AgoraPulse
Our organization uses AgoraPulse mostly to get all Facebook page notifications in one dashboard which helps us do moderation on time. On the go, mobile app helps to get all notifications instantly. One button report system is also good.
- Helps do moderation on time.
- To schedule in Nepal time zone.
- To get weekly, monthly reports with one button click.
- Alert 24/7
- Competitors report needs to have more information.
- Dashboard sometimes crashes with Safari browser, so I use Chrome with no problems.
- Hope to see more features in future.
10 - All.
- Faster lead conversion
- Increased employee efficiency
- Better customer service.
i have tested many tools; based on my own tests I have selected AgoraPulse.
Agorapulse Feature Ratings
Using AgoraPulse
4 - The skills need to use this application is a common sense and a basic internet browsing experience.
- Instant alert
- Multi users
- Administrative control
- Instant support
- Email alerts
- Additional feature update without cost
- Portability
- Now able to share instant reports
- Maybe integration with other social platforms
Evaluating AgoraPulse and Competitors
Yes - Social sprout. I found AgoraPulse more effective.
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Analyst Reports
- Third-party Reviews
At the time of purchase making, support team was so impressive.
Don't have to till now. If necessary will update it here.
AgoraPulse Implementation
- Implemented in-house
Change management was minimal - Need to have admin access to add social media pages.
- Need to have admin access
AgoraPulse Training
- Self-taught
This product is easy to learn without any support or training you can learn it yourself. For e.g. If you know how to run Facebook page then it that simple.
Configuring AgoraPulse
You just need to have admin access.
No - there is no facility to customize the interface - They do not have customizing facilities.
Unsure - They do not have custom code feature.
I have not done any additional configuration or customization because they do not have these features and I think they do not need any too.
AgoraPulse Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Immediate help available Support understands my problem Quick Initial Response | None |
No - There is no premium support system.
Yes - Not yet resolved.
I was looking for few year back report on Facebook which I could not get so I asked support team. Even thought they could not solve the problem. They told me reason which I agreed too.
Using AgoraPulse
Pros | Cons |
---|---|
Like to use Relatively simple Technical support not required Well integrated Consistent Quick to learn Feel confident using Familiar | None |
- Adding social platform
- Adding users
- Instant reports
Yes - Just one word "perfect"