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Appian

Appian

Overview

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

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Recent Reviews

Automation Platform

10 out of 10
December 19, 2023
Incentivized
Appian is being used by a department in my company, it usually helps us solve business problems provided by various customers. And …
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TrustRadius Insights

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have …
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remote user

8 out of 10
December 21, 2021
Incentivized
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
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A+ for Appian

9 out of 10
December 16, 2021
Incentivized
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
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its helpful

10 out of 10
December 13, 2021
Incentivized
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Platform Scalability (73)
    9.4
    94%
  • Reusability (75)
    9.4
    94%
  • Drag-and-drop Interfaces (72)
    8.9
    89%
  • Visual Modeling (73)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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Appian Community Edition

$0

Cloud

Application - Input-Only

$2

On Premise
per month per user

Application - Infrequent

$9

On Premise
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

APPIAN DEMO RECORDING SESSION # 91-9866955524

YouTube

Appian Developer Tutorial for Beginners | Appian Training

YouTube

APPIAN DEMO

YouTube

APPIAN DEMO | Harsha Trainings |

YouTube
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.1
Avg 8.6
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Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
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FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
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At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

OutSystems and Pega Platform are common alternatives for Appian.

Reviewers rate Reusability and Platform Scalability highest, with a score of 9.4.

The most common users of Appian are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(268)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have reported success in automating business processes, improving productivity, and streamlining operations. Organizations have utilized Appian to replace manual paper-based systems, enabling online applications, document uploads, and simultaneous stakeholder reviews. This has greatly enhanced collaboration and cross-referencing of applications between different organizations.

In the healthcare sector, Appian has been instrumental in automating patient registration, diagnosis, and treatment workflows, eliminating paper-based processes and connecting patients with doctors and departments in a faster and more streamlined way. The platform has also been widely used for low code development and migrating older applications to the Appian code base. Additionally, Appian's capabilities in digital transformation and data analysis have allowed departments to study their own data and generate insightful reports.

Users have found Appian to be particularly beneficial for managing processes in areas such as trade reporting, client mailing process automation, onboarding new hires, workforce planning, case management, consumer marketing lists generation, CRM management, retail store remodeling, and even setting up cafes. They appreciate its ability to simplify complex tasks, automate mundane processes, and integrate with various systems. Furthermore, reviewers have commended Appian for its performance and scalability in handling large volumes of data and processes.

Overall, Appian's flexibility, customization options, user-friendly interface, collaboration features, advanced analytics capabilities, seamless integration with other systems, and overall capability for rapid development and deployment have made it a reliable choice for organizations looking to streamline operations and improve efficiency.

Intuitive User Interface: Users have consistently praised Appian for its visually uncluttered and intuitive user interface, with many stating that it allows for quick adoption by both internal and external users. The simplicity and user-friendly nature of the interface make it easy for business users with minimal training to navigate and perform tasks efficiently.

Low-Code Development Platform: Many reviewers appreciate the ease of use provided by Appian's low-code development platform. They find it beneficial that they can develop user interfaces without extensive coding knowledge, allowing for rapid application development and reduced reliance on traditional programming languages. This feature has made the development process more accessible and efficient.

Flexible Access Control: A significant number of users praise Appian for its flexibility in providing different levels of access to users based on their roles. This capability contributes to better data security and control within organizations, enhancing overall data management. Additionally, the ability to tailor processes for specific business needs and configure processes for new business users is seen as a major advantage, contributing to the software's adaptability.

Inflexible and Expensive License Model: Some users have found the license model of Appian to be inflexible and expensive, making it challenging for them to include end customer processes due to limitations in named user licenses or big bang packages.

Limited Exporting and Data Analysis Capabilities: Reviewers have mentioned limitations on exporting data to Excel, causing inconvenience for users who need to analyze large amounts of data. They have also encountered issues with the date-time stamp of exported data, leading to problems in data analysis.

Steep Learning Curve and Technical Limitations: Users have highlighted a learning curve associated with the different paradigms in Appian and experienced technical limitations when using certain browsers, particularly with date controls. Workarounds were needed to overcome these limitations.

The most common recommendations from users are:

  1. Try Appian for quick application development with less resources. Users have found Appian to be a reliable platform for rapidly building applications without requiring excessive time or resources.

  2. Create evaluation criteria and apply a defined score to each platform for an informed decision. Users suggest defining specific criteria to evaluate different platforms and assigning scores to objectively compare them. This approach helps in making an informed decision when selecting the most suitable platform.

  3. Develop a small Proof of Concept (POC) to determine the requirements before deploying Appian. Users recommend starting with a small POC to understand the specific requirements and capabilities of Appian within the organization. This allows for a better understanding of how Appian can meet the organization's needs and ensures a successful deployment.

By following these recommendations, organizations can leverage the benefits of Appian and efficiently develop applications while making informed decisions about their technology choices.

Attribute Ratings

Reviews

(51-75 of 138)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appia is being used to automate processes within the company. We understand processes as the way EDPR employees do their own job. For example, if we have two departments that request information by e-mail and they are storing them in Excel files, then we implement an Appian tool to manage the requests and store the information. Also to generate automatic notifications or to support approval flows.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Quickly implementing an approval process for form submission. Email mailbox integration with a Microsoft Graph API. Appian was offering a pre-built solution that we could easily customize to meet our specific purposes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Appian to develop solutions that we bring to the market to sell. Our main focus is on healthcare-centric solutions that aim to bring patient and providers together virtually. We integrate with many systems and pull in data from many places to display in a single pane of glass for providers, reducing time spent looking into multiple systems, and increasing time on what's important - patients.
Sana Maghzaoui | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hands-on experience in the Appian BPM Suite, along with Level 1 certification from the Appian corporation.
Proficient in Appian application development, process modeling, and user interface. Knowledge and experience in design and development of process model, UI screen design (tempo forms), rules, SAIL (self-assembling interface layer) Interface, Appian records and reports, data management, document management, and expression rules.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is being rolled out in our company as a central BPMS for assigning work to our staff. At this moment the assigning is done manually but we want to use Appian to automate the process. We are currently implementing it as a prototype for 2 areas of the company to see how we can implement the system and support it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used to run a specific business line. It is the application used by our business users to manage our customer rentals and vehicle maintenance. We use Appian to provide APIs used by our eCommerce website. It is used as the source of record for the whole business line.
Alex Peker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The custom application developed in Appian is used by the production group of our organization. It is used to maintain and run the processes that allow users to generate marketing lists based on a comprehensive set of multi-stage selection criteria and apply statistical models out of predefined consumer audience dataset. It involves building a complex UI and communication with various outside systems through the use of web services.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Appian across the whole organization. It is used in various ways. The main purpose is to supply needed approval and processing that the enterprise systems do not provide. For instance, it is a way for employees to request company-provided mobile devices to help support customer contracts. An employee can request a device and it will go to the proper approvers and then an order can be placed. There are may be examples within IT processing that Appian fills the need. New employees/contractors requesting user accounts to login to various applications. For HR use, employees can put in requests for Charity fundraising. Also, managers can put in merit request for Recognition Awards. For Financial integration, Project Managers can setup Project Work Authorizations as well and put in Project Risk factors to manage contracts. We also use Appian to request work or long term items that will need to be capitalized over a period of time. Basically, Appian is used as an interface to integrate HR, IT and Financial data across the organization. It provides the necessary tool for approval workflows that are missing in the enterprise systems.
April 17, 2020

Robust BPM

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Appian as a case management solution for our operational needs. It allows us to automate processes end to end and to offer a "one-stop solution", it orchestrates on top of the various internal and external systems.
Currently, being used by one large size department.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian has been selected as an enterprise standard for workflow for my company. I specifically represent the side of our company that provides services to our clients and more specifically our contact center. We are using Appian together with other contact center technologies to process client service requests received by mail, fax, and web. Appian is the component we are using to orchestrate our processes and to support automation where possible and to engage our associates when automation is not possible.

We made the selection of Appian in order to meet two primary objectives, one to replace older expensive technologies that no longer satisfied our objectives and to implement new processes to provide improved processing efficiencies for our associates and clients.
Ivan Vazquez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian is deep inside the University of South Florida. We have focused the work in two different areas
- Student: providing all kinds of solutions like portfolio, scheduling, student records, and general support for many activities for student success
- Faculty and Staff: travel requests, faculty evaluations, and assignments, Tenure and Promotion, HR Onboarding, etc.
April 08, 2020

Appian Rocks!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian is currently being used by one department. We have an annual program where we distribute items for our members so they can prepare for working in the heat of summer. Appian manages the entire distribution of the items to the members, allowing users to see requests, manage the number of items shipped to members, and ship the items out.
Steffen Liedtke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used as a BPM application for new customer signup and follow up on process task management, including SLA reporting. The next major development utilizing the Appian platform to receive real-time information from our national fleet about collection/service outcome with back office teams task creation and performing off system tasks based on information provided.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Appian in our R&D organization. We use it to build solutions for complex processes that require something more advanced to efficiently support them. These are processes that were quite difficult to solution with traditional methods. Appian allows us to address these highly complex processes. Also, there are many solution requests in our backlog that Appian can now efficiently fulfill. These would be spreadsheet or document based processes that are currently inefficient. With Appian, we can build out solutions for them to increase efficiency. Furthermore, the processes can now talk to each other so we can make gains that were simply not achievable before.
March 08, 2019

Appian Review

Raul E. Menendez, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used as a supplement to programs like Excel and Access to incorporate data for customers and business partners. Appian is currently helping in organizing data, and we are currently working on integrating Appian into replacing legacy systems, and allowing non-tech users to readily access data.
March 07, 2019

Good BPM Platform

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company bought Appian 6 years ago as the new BPM system to replace an old one from IBM. After that migrating existing and implementing new workflows have been going all the time. And it is now used by most of the business departments and has become one of the core platforms in IT.
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