Avaya Experience PlatformFormerly Avaya OneCloud CCaaSPricing

Less agents doing the same thing High cost … It's a high cost, it must be better, but Avaya Experience Platform is a very trustful

locations and Avaya's integration between multiple sites is the best and most cost-effective. The AVAYA Experience Platform is easily upgraded and able to be

clients in different industries, number of licenses are impressive. They value offer is according with the market needs and working to go further.

to other vendors it is far better. Also, the pricing for this product as compared to others is very cost-effective. One must [choose] this product for … your business experience for the customers much more satisfying, easy, and cost-effective. So in this, there is AI, which is artifi…

ecosystem. From a pricing perspective, it has a good pricing list which makes it valuable and worthy for organizations that need an optimized cost for their contact … Pricing Easy to manage and use Scalability as it's on the cloud Near to no downtime

easy-to-use; I just thought that. I never expected this software to be so cheap and so good for a company to grow as we have grown with it, It's super recommended

Bring lower prices Offer more plan options Spanish customer service

possible service and experience. It's being used by one of our departments in charge of appointments.

Innovation Overall Cost Customer-first attitude

appropriate for smaller-scale companies due to its numerous functions and high cost.

Expensive. No training opportunities, you have to learn on your own.

Cost savings for calls abroad with the regional office Cost savings for calls between the branches Time-saving … Price wise Avaya is more convenient.

for sales teams. Not the best fit for smaller organizations as there are cheaper and easier to implement solutions out there if the requirement is just for … competitor provider that had similar pricing, so we gained b…

our needs with telecom. Smaller organizations will likely find a more affordable solution then Avaya, but for medium-sized entities like ours, it has been … our needs with telecom. Smaller organizations will likely find a more affordable solution then Avaya, but for medium-…

Avaya stacks up against Vonage, Genesys, and others in that the price is right and quality is top-notch. Avaya's system is robust and based on

60% through the adoption of VoIP for interbranch calls at no charge. It's cheaper SIP for long distance calls.

conferences the 6 way bridge on the Avaya Communications Manager is much more cost effective than the large conference bridge used for larger conferences. SIP … system is reliable and the technical support from vendors is outstanding. The cost and time for training the users…

configuration issues when compared to Extreme and Juniper. Avaya is less expensive than Cisco.

Call Routing (Getting to the right endpoint) Reduced Toll Charges Reduced Conferencing charges Better Reporting Call Logging (Increased customer satisfaction) … us to make calls to nearly any office over IP Links, thus avoiding toll charges for all in-house phonecalls. We…

Cost per phone can be reduced Can be more efficient to open a ticket ASAP Can

the cost of the investment in Avaya, I do not see the company not renewing the use of Avaya. The new licensing model no longer requires expensive upgrades … implementing an Avaya IR solution to handle requests for order status and price and availability checks, the number of calls routed to customer service agents … stay current with new features added to the system…

Negative impact due to the cost of repairs on the phones and system.