Overview
What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
Brainshark - Simple, Easy and Sharp!
Brainshark for Developing and Training Your Entire Organization
Great in supporting the coaching of our sales reps and teams
Brainshark Review
10/10 for Brainshark! Make onboarding sales easier.
Make your sales reps sharp by using Brainshark
Relax your brain and use Brainshark!
Increase your reach to customers with Brainshark
How I Use Brainshark
Brainshark Offers A Swimmingly Good Content System
Come over to the Sharkie side!
Brainshark is the Best.
Brainshark - Enabling businesses of all sizes to more effectively create and mange their important and actionable content
Brainshark Training Presentations Increase Efficiencies.
Brainshark - there is no product better
Pricing
What is Brainshark?
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Brainshark to Blackboard Demo 5-25-2012
Brainshark Demo-Breakthrough
How to Create a Brainshark Presentation
Brainshark 4-Minute Demo 2020
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Brainshark?
Brainshark is a BigTinCan brand, since the August, 2021 acquisition.
Brainshark Features
- Supported: Readiness Scorecards
- Supported: Coaching & Practice
- Supported: Training & Onboarding
- Supported: Content Authoring
Brainshark Video
Brainshark Integrations
- Highspot
- Seismic
- Microsoft Dynamics 365
- Salesforce
- Microsoft Outlook
Brainshark Competitors
- MindTickle
- Allego
- CommercialTribe
Brainshark Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(82)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,
Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.
Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.
Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.
Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.
Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.
Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.
Based on user reviews, there are three common recommendations for using Brainshark:
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Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.
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Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.
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Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.
Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.
Attribute Ratings
Reviews
(26-50 of 52)Brainshark Rocks!
Our Client Services team uses Brainshark presentations to author and host videos that we use for client-facing resources distributed in our Product Help destination, email communications, and other sites. We create the following types of videos for client consumption: How To, Getting Started Guided Tour Videos, and Feature Release Videos. What is so valuable about Brainshark and essential to our success in creating and distributing information to our clients is:
- Ease of Use - Creating and updating a video is a cinch; the simple tool set and creation from PPT fits our needs exactly.
- Hosting - By leveraging Brainshark to not only author but host the video it's a one-step process from authoring to distribution.
- Reporting - We can see how often our videos are watched, how much of the video is watched, and more making it easy to determine the efficacy and popularity of the content.
Brainshark rocks!!
- Ease of Use
- Hosting
- Reporting
- Custom Reporting
- Syncing animations
- Interactivity
Brainshark is a smart choice for training content delivery
- When they release upgrades and modules they work (not buggy like many other vendors).
- World-class customer service with customer service (local in the US).
- Continuous upgrades and enhancements (usually every 6 weeks).
- The reports are robust but not completely customizable.
- Admin functionality is good but not great.
Quick and Easy Training and Communications
- Easily load audio. And the ability for anyone to add audio as a guest author.
- Ability to share with anyone who has internet access. No need to worry about who can get on our intranet.
- Easy upload of poweproint modules.
- More interactivity.
Not the best option for user interactivity.
Brainshark - Don't know what I would do without it
- Brainshark is user friendly and easy to use.
- The premise of Brainshark utilizes tools that are readily accessible: PowerPoint and a telephone.
- The viewing experience for those the receive a Brainshark presentation is seamless. Brainshark functions on nearly all mobile devices without requiring additional "apps".
- Brainshark has so many great features that it is difficult for me to highlight any issues. We use the tool to its fullest and are extremely satisfied with its performance.
Brainshark uses for Training Library
- Mobile-friendly. Our associates need to access training from where they are, from an office to the cab of their truck. Brainshark provides.
- Customized to our needs. We didn't have to fit Brainshark's mold. They worked to meet our needs where we were.
- Excellent support. The tech support team has all the answers, no matter how complex.
- Not aware of any at this time
Brainshark for Training and Meetings
- On-demand presentation tool
- Great support
- Easy to use
- Not great features for collaborating on presentations
- Poor viewing in many countries in Asia
- Cumbersome access structure for folders
Brainshark Success
- The reporting options in Brainshark are incredibly important to us. In our industry, we have to follow state regulations for training, and part of those regulations dictate how we track training completion and scores. Brainshark tracks all of that for us, ensuring accuracy and ease.
- The creation of courses and presentations in Brainshark is very intuitive. Once their customer representatives have walked you through the process, you've got it. We were able to jump right in and begin creating our own training courses.
- Brainshark tech support and customer service are incredibly prompt and helpful. The moment you send in a question or concern, they begin addressing it right away. We've yet to have an issue they couldn't handle.
- So far, any time we've had suggestions for improvement, Brainshark has addressed them and made them happen, so I currently don't have any suggestions for something they could do differently.
Brainshark review
- Incredible customer support. From our original sales person, to our account manager and technical consultant, everyone has our best interest as their first priority.
- The product itself just works!
- Their product management team is excellent. We have made suggestions as to what it may lack, and they have used those suggesitons to improve their product offerings.
- User management is simple, but it would be nice if it was a bit more robust.
- There is no bulk deletion mechanism, although I was told product teams are working on developing this.
- Branding. I know there are ways we can remove their Brainshark logos and such, but it is at a cost, which sometimes our clients don't like.
We love Brainshark!
- Analytics that display views, length of view times, etc.
- Integrate with many other platforms
- Customer service is top notch
- Incorporate touch capabilities for presentations on mobile devices other than answering questions
Brainshark for Insurance
- It's easy for business owners to create a polished presentation using simple tools.
- Robust tracking shows who has viewed, when and for how long.
- The user interface seems to be half updated, would like to see updates throughout their software/program.
A Worthwhile Investment
- It is easy to create and deliver dynamic, engaging content.
- The content can be viewed on multiple devices and platforms so it is easily accessible to all users.
- The administration of the Brainshark is easy and painless and their support team is awesome!
- I would love to see more detailed information regarding last time people logged in addition to the current usage statistics.
- More flexibility to produce custom reports would be a nice value add.
- More customizable, robust and attractive quiz/survey/knowledge check slides would be wonderful.
- Tracking when presentations are viewed - this is great as you can get alerted immediately that someone has begun watching or finished watching the deck you sent them, allowing you to follow up with them and find out what they thought of the presentation.
- Providing a secure portal for sharing confidential presentation information - you can set it up so that various privacy filters are on your decks, including needing a password you provide in a separate email
- It is difficult to edit content within the system, it would be great if they added PowerPoint editor within the portal
- Some of the UI could be improved, but for the most part I think it's a great and easy-to-use system
Personally, I am using Brainshark to create a series of "Institutional knowledge quizzes." These vary in length and questions, but I'm leveraging Brainsharks ability to inject quiz questions into the platform and we are essentially using it as a quiz tool. It addresses many problems, and has a lot of great features. The ability to update an existing presentation without the link changing that has been sent to users is a blessing. The metrics, reporting, and guestbook opt-in features are also very nice. It's definitely being used, at least from a consumption perspective, by the whole organization. I would consider myself the organization's foremost Brainshark expert and use the platform the most.
- Ability to update presentations real-time, even ones that have been already distributed. In a normal LMS, you send out essentially a file and cannot update it without having to send out a new file. Being able to make modifications without changing the URL of the presentation is critical for large organizations who distribute the presentations on a 10,000+ employee basis.
- Brainshark's platform is pretty easy to use - it's intuitive and built on PowerPoint, which most end-users are familiar with.
- The metrics and ability to quickly see how which viewers have viewed the presentation, for how long, and how they score on assessment questions is excellent.
- For us, using brainshark as a quiz distribution, it's certainly lacking in terms of how it handles an "incorrect" question. You're limited to a single-text, canned response to show the users the right answer if they got it wrong. They could certainly add some functionality to the assessment question portion to make it easier for that use case.
- The system itself can be slow at times. Sometimes when editing a question property, it takes a few seconds to load. When building these on a large-scale, those few seconds can add a lot of time to creating and finishing a presentation.
- The limited ability to change branding, look and feel is disappointing at times. Obviously being built on PowerPoint, you can make your slides look however you want. But in terms of the c-frame, or table of contents you are essentially stuck with what BrainShark has given you.
Where it is not as appropriate, is for a novice user attempting to use Brainshark as simply a standalone quiz tool. While I understand the tool itself is not designed around quiz and assessment functionality, they do include it, but the lack of customization can be a detriment. If you're looking for flash and excitement in a quiz, or even something that can nicely display incorrect questions to help the user learn, Brainshark is not the right tool.
When in doubt, Brainshark it.
It certainly saves us money as it avoids having to get groups together to train on items, but it also is a time saver.
- Takes basic content and makes it interactive.
- Provides detail reports which meets a lot of quality, regulatory, and compliance requirements.
- Easy to upload and create material.
- Accessible from many devices.
- The ability to reset modules when you build curriculum is not possible.
- The ability to easily upload documents to create a Box like format is not possible and have it look simple from the user end.
- The system sometimes acts strange when you are logged into the administrative side of Brainshark and are on Salesforce.com at the same time.
- It does not always upload pictures and graphics well from Powerpoint, causing a lot of time spent on tweaking slides.
BrainShark Reaches the Masses
- It couldn't be easier to use. You don't have to be technical at all.
- The end product sounds professional and seamless, even if you did several takes.
- You can easily replace pieces of content, audio and visual at any time without having to redo the entire presentation.
- It could perhaps use more Flash content vs. just ppt to give the feel of a professional, in-studio piece. There could be add-ons you can purchase that I'm not aware of.
- Integration with SFDC. This was an integral part in choosing this tool as all of our solutions needed to connect directly through SFDC. It was a pretty seamless integration in terms of the setup and installation.
- Videos- This was an easy way to load videos online. Even non-technical people can load videos. The process was very intuitive and easy to use.
- Help- their help desk and service was very helpful. Almost even more helpful was their online resources and blogs. Many times I didn't even need to call the help desk as their online resources were very rich in content.
- Larger video size. They continued to up the file size amount, but as video sizes get larger more room will be needed.
- The options for providing audio/narration are very helpful. You never know when you may need to update some of the narrative for a particular reason and you can do it via phone as well as via the computer and a microphone. Both methods provide very clear instructions on how to record.
- The ability to include different media, questions, tracking, reports, updates, sharing of the presentation for editing...all are extremely valuable to keeping our trainings current, interactive and beneficial.
- Some slides require a great deal of narration as we stay on the same slide and use the animations and transitions as the updates to the same slide. It would be nice if there were a way to go back to a certain point in the audio to pick up from when a narration error occurs, rather than have to (re)record the entire narration as a whole.
- Excellent Customer Service. Wow, oh Wow... Their customer service is phenomenal. Every time I need assistance or have a question or concern, not only does their customer service get back with me almost immediately, but they take extra measures to ensure they assist and solve your problems to the max. I never hesitate to contact them and feel as if they truly have the best for our company in mind.
- The only concern I have is that it is not the easiest searching for our videos. We have 30-40 videos currently on Brainshark and searching can be a bit time consuming. I have developed my own way of finding what I need, however when you only show a small selection of your content on a page at a time, it can be a bit hard to work with at times.
Brainshark Delivers Innovation
- Synchronization of PowerPoint presentations
- Ability to add video captures
- Easy to use with minimal training efforts
- Quality
- Ability to include PowerPoint slide transitions
- Ability to add all PowerPoint video animation types & sizes
- Expand graphic choices to add to PowerPoint slides
- Intuitive platform - easy to learn on your own
- If you do need support, their online archive and their support team are very helpful
- Affordable compared to other similar solutions
- I wish it were easier to time animations to the intended recorded voice cues. The process can be a bit cumbersome.
A handy way to create interactive content quickly
- Brainshark offers an easy to use interface to add audio and animation to your PowerPoint presentations.
- The ability to easily edit a Brainshark is very helpful as updates are needed to the audio or visual aspects of your video.
- The reporting offers great insight into who is interacting with your content, which platforms and devices they are on and their level of engagement
- I'd like the ability to download the final slides from a Brainshark. To make changes, we often just upload one new slide and merge it to the audio. It is a bit of version control nightmare to ensure you have the latest version of the slides used for your files.
- Easy to use
- Allows an animated experience without needing any coding
- Easy for students to access
- Allow different media to be uploaded and used (e.g. Flash, Movies, etc...).
- Have a WYSIWIG UI to help create more animated features so you are doing more than just PowerPoint presentations.
- Brainshark is easy to create. Once you have your presentation completed, it's just takes seconds to upload into Brainshark.
- Brainshark has the ability to add audio through your computer's microphone or via a phone number provided. It's very easy to add your own voice to the presentations.
- Brainshark has the ability to easily update your presentations and add video content which is also very helpful for some training situations.
- Its easy to share a Brainshark presentation, via a URL, but also easy to access on a mobile device.
- It would be great to have some templates to work from so that your content can be easier to create in some instances.
- It would be great to have some music available to add to the voice audio.
- It would be great to have some icons or images to use to add some flavor to the presentations.
- If you're a good PowerPoint animator, then Brainshark is for you.
- Brainshark allows easy, rapid development.
- The Quiz interface in Brainshark is well developed and has been markedly improved in later releases.
- It is not possible, other than the quiz interface, to provide interactive functionality.
- Some of the publishing interface is a bit clunky. For example, if you are editing slides from a certain point in the presentation, you are returned to the beginning, after editing. I would prefer to be returned to the slide I just edited. This may seem like a small thing, but when you have limited time, the small things add up.
- Although the reporting functions in Brainshark are robust, it would be nice to be able to set up adhoc reports based on criteria the user selects. Some of this exists now, I would just like to see it taken a few steps farther.
Easy to Use / Get Up & Running in a Snap
- Simple to use
- Little to no downtime
- Ability to record without special software
- Ability to send presentation links to customers or employees who are not users (no extra charge)
- More interactive training elements that work with Adobe Captivate software
- Implementation and communication plan would have been helpful from account manager
- Ability to upload documents without having to upload a presentation