I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Concur provided a correct level of support for any issue we raised during the implementation project. As far as I know, there are no relevant issues since we went live with this product.
Concur Invoice is an invoice management solution for accounts payable. It captures invoices from any format and automates invoice processing, so that users can streamline purchase requests and approvals.