Review of Cvent Event Management
Cvent provides a seamless registration- register online, selecting sessions, making payments, etc. The event app provides conference info, …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Attendee list export (42)8.686%
- Registration, RSVP, and ticketing (43)8.686%
- Event analytics (43)8.282%
- Email marketing (44)7.979%
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
83 people also want pricing
Alternatives Pricing
What is ThunderTix?
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…
What is Poll Everywhere?
Poll Everywhere is an event management software system offered by Poll Everywhere.
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(473)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
(151-175 of 289)Companies can't remove reviews or game the system. Here's why
May 06, 2020
Attendee Management Made Easy
Score 10 out of 10
Vetted Review
Verified User
- Registration Options - There are many ways to guide attendees down certain registration paths.
- Registration Design - You can customize each and every detail on the registration website to your liking.
- Reports - With our clients, reporting is very important and there are many reports to choose from as well as custom reports that can be created.
- Learning Curve - It has a lot of offer, so it does take a lot of training and practice to really understand.
May 01, 2020
Cvent: A life saver for conference registration!
- Accommodates our very complex registration setup with different reg types/fees/packages.
- Allows us to have a very robust 3 day schedule of over 100 tours and sessions.
- Integrates directly into our app (Crowd Compass) and onsite Solutions (OnArrival).
- Badge & certificate printing directly from the site.
- Loading credits in the system is the bane of my existence, such a simple task is so tedious and I feel it could easily be fixed by their developers.
April 27, 2020
The best Event Management solution ever!
- Powerful reporting, strategic integrations.
- International reach for outsourcing venues.
- Top of the to technology.
- Amazing customer support.
- It would help to have more international property in the social table.
April 21, 2020
Cvent has been worth the investment for my team!
- Customization.
- One-stop shop.
- Customer service.
- Some features are too complex.
- The new reports feature isn’t very intuitive.
- Some of the newer product integrations are still a little clunky.
April 18, 2020
Strong and trusted platform for event needs
- Cvent's platform is user-friendly. Though our Events team is the primary user, other departments can input their meetings and information easily and can add/edit/delete meetings from the schedule as our conference materializes.
- The registration process is intuitive for our attendees (who range in industry, age, tech-savviness, etc.), and automatically updates their schedule when they're using the CrowdCompass app for the trip/event.
- We needed a platform that has both registration capabilities and payment mechanisms in place. Cvent checks the boxes!
- I do wish there was a little more opportunity for adjusting the graphics/look/branding of the registration pages that our users see.
April 13, 2020
We love Cvent
- The new Flex registration has revolutionized the websites we are able to produce for our clients.
- The ability to connect to GDS systems and pull in registrants directly is wonderful when it comes to pulling arrival and departure manifests.
- It is a straightforward tool that makes daily life easier in the event industry.
- Nothing that I can think of at this moment.
April 07, 2020
Cvent - Good for Large Event Management but Expensive as Registration Platform of Record
- Good registration tool
- Nice, flexible reporting
- Ability to manage custom regisration tools
- Salesforce connection
- Was not able to handle certain customizations that were needed by our organization
- Very expensive for a registration tool
April 02, 2020
Cvent is Preferred
- Room block management
- Attendee management
- Air travel management
- Easy web build
- Prompt customer service
- Update Flex websites and adding some classic functionality to Flex web builds
- Limited system integration with hotel reservation systems as well as air travel systems
- Limited app integrations
March 25, 2020
Use Cvent: You won't be sorry!
- The event in a box tool is so helpful and easy to use.
- The registration websites are clear and very user-friendly for our clients.
- The reporting abilities are great and easy to customize to your needs.
- There seems to be a lot of steps/clicks to get to certain parts of the site.
- Too many things to learn!
- Needs a better summary page for attendee info.
March 18, 2020
Cvent Event Management System - Overall a Great System!
Score 8 out of 10
Vetted Review
Verified User
- Everything has its own tab
- Customizing reports
- Creating repeat reports to automatically pull
- Flex website designer
- Custom reports transferring between events
- Duplicating emails and pages in flex
March 17, 2020
Cvent Event Management - Make your life easier!
- The platform is easy to use. Without much training or experience you can easily figure out how to create registration sites, set up reports, and manage meeting requests.
- Cvent does a good job keeping up with the latest technology. They are constantly updating their system based on feedback they've received (enhancement requests) or industry changes.
- Cvent is able to manage events from start to finish - from RFPs and budgeting, to event registration and feedback surveys.
- We have had some challenges with reporting. It isn't always as flexible as you would want and sometimes we are unable to pull the information in the format we need. They are currently in the process of revamping reports so this may improve.
- Customer support is great when you first start using Cvent, but the more advanced you are, the less helpful this becomes. If you need an "out of the box" solution or a workaround, they are not much help at all.
- The account address book feature does not work for our group and caused us a lot of issues. There is no way to turn this feature off, so we had to use a workaround which has been mostly successful, but does not eliminate all the problems we face with the shared address book.
- We were not aware of some system limitations - like library storage size, until much later in our usage of Cvent. If we would have known ahead of time, we could have better planned on how to organize and manage certain aspects of our account instead of trying to clean up and streamline after the fact.
March 17, 2020
Cvent is awesome
- On-site registration
- Event management
- Mobile App
- Abstract management
- Reimbursement of payments being set up autimatically
- More training on email set up
March 17, 2020
Cvent Event Management Review
- Customization
- Flexibility
- Easy to use
- More customizable air requests
March 16, 2020
Does what it says.
- Easy to use and understand
- Easy to share with others
- Easy to sign up and refer a friend
- Unable to be used on Internet Explorer
- Emails do not show up properly
March 12, 2020
Cvent helps the invisible workload!
- Reports.
- Group registration.
- Finances.
- Seating assignments.
- Agendas.
March 12, 2020
A timesaver and a lifesaver!
- Saves time.
- Organizes/tracks responses.
- Efficient way to access a lot of helpful info.
- Increased customization, allow removal of certain tools to avoid clutter.
March 10, 2020
It just works!
- Asks the right questions
- Puts information in easy to use formats
- Provides a secure way to connect to leads
- It doesn't always sort us to the right state, or the right city in the wrong state
- Can be a little impersonal as a 3rd party
March 09, 2020
Good for big operations!
Score 6 out of 10
Vetted Review
Verified User
- Registration
- Event Website
- Website Design
- Accessibility / UX
March 02, 2020
An event-planners best friend!
- Registration sites.
- Attendee emails.
- Waitlist feature.
- Not everything is available on Flex yet.
- We still have internal issues with some of the flight booking tools.
- I wish some things were a little easier to navigate.
February 04, 2020
Cvent will boost you Event!
- Attendee tracking
- Sending out emails to all invitees
- Air requests
- Hotel requests
- Registration websites are quite outdated and difficult to edit
February 03, 2020
A solution for all of your event management needs!
Score 9 out of 10
Vetted Review
Verified User
- Onboarding and new user training.
- Customer support.
- The design element that was just released with the roll-out of Flex Registration is fantastic. The drag and drop feature is perfect for any level of user.
- Advanced Registration capabilities such as custom fields and advanced logic.
- With the new roll out, there is a heavy focus on design, which is great, but the advanced back-end seems to be lacking.
- Knowledge of unique cases for advanced users.
- Communicating updates within the system to users.
January 29, 2020
Cvent Event Management Review
- Easy to build all registration sites.
- Easy reporting and custom reporting to get the data you need every time.
- Cost structure - It's confusing and convoluted. I wish there was a chart of add-on features and costs point blank rather than everything being a "scale" of the cost that ranges from free to $15,000. It's hard for me to recommend or try out features without going through an intense process to get pricing or even add-on options at all.
January 17, 2020
Cvent Event Management is great!
- Reporting
- Website Building
- Some of the design paths are cumbersome.
- Formatting and data cleaning is time-consuming; it should have fields that can change cases or limit how guests type in their information.
January 06, 2020
Review on Cvent!
- Feedback surveys
- Registration questions
- Reporting for Inquisium. Cannot pull one survey report for multiple surveys.
- Our single sign on for on arrival doesn't work sometimes.
December 30, 2019
Event management expert!
Score 9 out of 10
Vetted Review
Verified User
- Flex event management functionality
- Cross event reports
- API for custom fields
- Maximum number of ID's searched at a time<250