What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
305 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
345 Ratings

Cvent Event Management

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
305 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

ON24

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
345 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Cvent Event Management

Cvent Event Management system has great functions for small-to-medium scale workshops and professional development or professional learning offerings. One-day to one-and-a-half-day conferences can get more cumbersome without proper training and planning. Two-day conferences require team help to accomplish, track, collect payment (especially if offline payments are made), and to foster along the way. Having pre-set marketing themes and pre-created event descriptions is a major help with the load of creating several events for a season. Cvent Event Management is well suited for following attendees along their journey in the system. You can see all touchpoints made with a specific attendee or registrant, and you can monitor trend data for certain institutions that show more interest.
Anonymous | TrustRadius Reviewer

ON24

ON24 is great for webcasts where there are participants that might be hard of hearing. The seamlessness of the closed captions/event monitoring is very helpful in ensuring that our presentations are accessible to everyone. ON24 is also great for presentations where audience members need to have the resources connected to the presentation on hand during the presentation. The widgets really help the webcasts come to life and I'm excited to see what upgrades ON24 has in store concerning new widget capabilities.
Gabriel Smith | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cvent Event Management
ON24
8.5
Dashboards
Cvent Event Management
ON24
8.4
Data exportability
Cvent Event Management
ON24
8.6

Performance & Compatibility of Online Events Software

Cvent Event Management
ON24
8.1
High quality audio
Cvent Event Management
ON24
8.4
Mobile support
Cvent Event Management
ON24
7.8

Online Meetings / Events

Cvent Event Management
ON24
7.2
Calendar integration
Cvent Event Management
ON24
8.7
Record meetings / events
Cvent Event Management
ON24
9.2
Slideshows
Cvent Event Management
ON24
8.9
Event registration
Cvent Event Management
ON24
7.6

Online Events Collaboration

Cvent Event Management
ON24
8.0
Audience polling
Cvent Event Management
ON24
8.4
Q&A
Cvent Event Management
ON24
8.6

Online Events Security

Cvent Event Management
ON24
7.7
Participant roles & permissions
Cvent Event Management
ON24
6.7
Confidential attendee list
Cvent Event Management
ON24
8.4

Online Events Marketing

Cvent Event Management
ON24
8.3
Branding options
Cvent Event Management
ON24
8.9
Integration to Marketing Automation
Cvent Event Management
ON24
7.6

Pros

Cvent Event Management

  • Registration Options - There are many ways to guide attendees down certain registration paths.
  • Registration Design - You can customize each and every detail on the registration website to your liking.
  • Reports - With our clients, reporting is very important and there are many reports to choose from as well as custom reports that can be created.
Madison Spears | TrustRadius Reviewer

ON24

  • Branding - The entire ON24 interface can be customized with widgets and custom imaging/colors exactly how you need it.
  • Reliability - The platform works on basically every device and browser out there with no software required. We receive 10x fewer complaints from attendees about ON24 versus other platforms we have used.
  • Impresses our Audience - We regularly have presenters and attendees from outside of our member association ask us what platform we use and how they can use it!
Anonymous | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

ON24

  • video size is really really small. I know it's all related to bandwidth, but slightly bigger would be great.
  • the technical support folks, those in the chat section, sometimes seem to struggle with English. Communication is sometimes a challenge. They are friendly and work hard, but the chat experience is often frustrating.
james loewen | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.9
Based on 16 answers
It has helped immensely in increasing our productivity and given us the opportunity to create much more modern and fun registration websites for our clients. I love the fact that is continually evolving and keeping up with today's technology. Can't wait for future improvements
Anonymous | TrustRadius Reviewer

ON24

ON24 8.5
Based on 23 answers
We're expanding to other products at the moment, and so are our clients, so we are not currently sure if we will renew with On24. It will depend on the direction that our clients are going and the features that they want. One flaw of On24 is that they have been slow to the party to add new features, and that will dictate our future use
Anonymous | TrustRadius Reviewer

Usability

Cvent Event Management

Cvent Event Management 8.1
Based on 17 answers
The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.
Anonymous | TrustRadius Reviewer

ON24

ON24 8.1
Based on 15 answers
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
Tyler Hershberger | TrustRadius Reviewer

Reliability and Availability

Cvent Event Management

Cvent Event Management 7.3
Based on 2 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

ON24

ON24 8.4
Based on 409 answers
ON24 is available every time I've ever needed them. I'm not 100% if they are a 24/7 service, but at the odd hours I've contacted service for random questions, I've always received a timely response. One of ON24's strengths is definitely their robust service and customer support teams that are always helpful, friendly and knowledgable.
Robert Cipolletti | TrustRadius Reviewer

Performance

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

ON24

ON24 7.9
Based on 3 answers
No answer on this topic is available.

Support Rating

Cvent Event Management

Cvent Event Management 8.3
Based on 78 answers
Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models
Anonymous | TrustRadius Reviewer

ON24

ON24 8.9
Based on 28 answers
  • I have been able to get hold of someone even during the live event. I was automatically escalated without having to ask so that I can talk to a person as quickly as possible and resolve the issue quickly.
  • On24 also has a knowledge center to find help and tips for commonly asked questions and set-up.
  • On24 has a community of users you can connect with and ask questions of - this is probably the greatest asset of On24, besides their overall support team
  • There is also a chat feature and someone is always available for any qucik tips - no matter how "silly" you might think your question is, this team provides immediate support.
  • More importantly, I have never had to go back to the support team with the same problem.
Erika Tomatore | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

ON24

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

ON24

ON24 9.1
Based on 1 answer
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Joshua Chelmo | TrustRadius Reviewer

Implementation Rating

Cvent Event Management

Cvent Event Management 9.3
Based on 8 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

ON24

ON24 5.3
Based on 17 answers
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Erika Tomatore | TrustRadius Reviewer

Alternatives Considered

Cvent Event Management

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.
Anonymous | TrustRadius Reviewer

ON24

We evaluated vendors such as Webex, GoToWebinar, BrightTALK and Zoom before ultimately choosing ON24. While ON24 wasn't the most affordable option, we felt that ON24 had all the capabilities we needed from a business and attendee experience standpoint. Other companies did not integrate with our CRM system as well, or the experience was very complicated to navigate.
Anonymous | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 9.1
Based on 1 answer
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

ON24

ON24 7.3
Based on 2 answers
It works well
Anonymous | TrustRadius Reviewer

Return on Investment

Cvent Event Management

  • I can't speak to actual ROI, but as a department, we are running much more efficiently and have streamlined event planning processes across 3 business units. This saves time and money. We have nearly doubled the number of events that we manage over the past 5 years and have not added any headcount due to Cvent.
  • Managing over 80 events per year, with multiple invitation lists, was incredibly difficult, inefficient, and impossible to track. Using Cvent has been crucial to know who is being invited, why they decline, why they cancel, and why they attend. The metrics are dynamic.
Janie Larsen | TrustRadius Reviewer

ON24

  • We have used ON24 to conduct webinars that produce net-new leads, convert leads to MQL's, and help produce content for future use by both Sales and Marketing to nurture prospects.
  • through our webinars we can explicitly ask prospects if they are interested in learning more about our software, allowing us to engage and follow up quickly to capitalize on their interest.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

ON24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cvent Event Management
8.7
ON24
8.4

Likelihood to Renew

Cvent Event Management
9.9
ON24
8.5

Usability

Cvent Event Management
8.1
ON24
8.1

Reliability and Availability

Cvent Event Management
7.3
ON24
8.4

Performance

Cvent Event Management
8.2
ON24
7.9

Support Rating

Cvent Event Management
8.3
ON24
8.9

In-Person Training

Cvent Event Management
8.2
ON24

Online Training

Cvent Event Management
8.2
ON24
9.1

Implementation Rating

Cvent Event Management
9.3
ON24
5.3

Scalability

Cvent Event Management
9.1
ON24
7.3

Add comparison