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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(571)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(176-200 of 340)
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February 05, 2020

Changing Monitoring

Shawn Killeen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used to provide root cause findings and to prevent issues from taking systems down so users are not inconvenienced from an outage. the real user monitoring is outstanding, being able to reply want user did on web app is great. And being able to create conversion goals to show business their money value is awesome.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used by our whole organization in different capacities. It's being used primarily for operations and production management. We're looking to expand it into our development and QA environments and for pre-production workflows. Primarily we're addressing uptime, stability, and availability questions. One of Dynatrace's critical value propositions for us is end-to-end traceability. We are looking to use it to help understand customer experience and support business intelligence problems.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is currently utilized within our Information Technology department as a monitoring and alerting tool. We are looking to expand the usage to QA & Deployment. We continue to expand our monitoring with cloud infrastructure, on-premises infrastructure, and legacy application additions. Going forward, we look to leverage the dashboard aspects to provide pro-active support.
February 05, 2020

Moving technology fast.

Score 10 out of 10
Vetted Review
Verified User
Dynatrace is being used across our entire organization to help accelerate our deployments to modern technologies. It is essentially a springboard to help our company focus on what is needed in our org and take away the “busy work” of manning alerts and problem detection. The team dynamic has shifted to enabling developer to build better code faster and helping to push the product.
Brandon Baratono | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We do all of our development in house (Java on WebLogic/Tomcat) we use Dynatrace primarily to track and monitor user performance. We started as an Appmon and Synthetic Classic Customer back in the day and are now on the new Dynatrace platform. However, our primary use case hasn't changed. We are currently working on a massive rewrite and targeting microservices (Kubernetes/Docker) this was the primary driver for us switching from AppMon to New DynaTrace. The primary business issues it addresses for us are numerous. Being able to get insight into into important business transactions like claim processing and batch processing are vital to our business. The product is primarily used within our ISS organization however not all those users are technical.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used for select applications in our company. We use it to troubleshoot apps and improve the performance of key apps. We also use synthetic monitoring to ensure reliable uptime and availability for our customers. We recently deployed real-user monitoring as well to track user activity. We have also integrated Dynatrace with Splunk and Service Now. We do get problem alerts from Dynatrace in Service Now
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used across our IT department, primarily in the Digital and Payments areas of the bank. We use it to manage our operations, enhance the user experience, and provide insights to our business stakeholders beyond the traditional technology monitoring use-case.
Michael Kobush | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dynatrace/Appmon was quickly adopted across the entire organization. It’s nice to see the help desk using Dynatrace when clients call in to quickly diagnose and answer problems. It has really cut down on the time to answer and assist clients with their issues. Session replay is going play a huge role in our support teams.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being deployed on on-premises applications and is used for application performance and health monitoring. It is used to solve our objectives by helping monitoring applications' health and performance so we can focus on delivering greater business value. We also use Dynatrace to generate alerts and distribute reports to various users.
February 04, 2020

Easy implementation

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used to monitor our critical applications within our organization. This has been key to understanding issues before our users call. This has allowed us to resolve problems before it affects our bottom line.
February 04, 2020

Dynatrace is awesome!

Score 10 out of 10
Vetted Review
Verified User
With Dynatrace, we have fewer headaches with troubleshooting most of the root causes of our problems. With session replay, we can see exactly where the end-user has failed. It is a good product for reporting as well with the dynamic dashboards. The pure path technology is very useful in troubleshooting as well.
Larry Roberts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
After dealing with many of the big vendors on the market that have failed to innovate for many years, we set out on a quest to select the next generation monitoring tool for our company. When it was decided that we wanted to focus on AI and decided to kick the tires on Dynatrace, the choice became obvious. We needed to do more with less and the AI allowed us to start focusing on root causes and potential problems proactively rather than being reactive. We also found that we have been able to deploy our Dynatrace footprint within our environment faster than with any other vendor before them providing an ease of use and administrator.
February 04, 2020

Great product!

Chad Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is used company-wide to detect, and act on all problems within our infrastructure! We absolutely love the product and continue to grow with it here in our organization. We are looking forward to many more years with the product as we perfect its implementation here at our organization.
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