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EZ Texting

EZ Texting

Overview

What is EZ Texting?

EZ Texting offers a text marketing solution used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.EZ Texting Key Features EZ…

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Recent Reviews

TrustRadius Insights

EZ Texting has been widely used by customers to send reminders and promotion messages. Users have found the platform effective for instant …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo

YouTube

EZ Texting Text Marketing Service

YouTube
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Product Details

What is EZ Texting?

EZ Texting offers a text marketing solution used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.


EZ Texting Key Features


EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:


  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.

  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.

  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.

  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.

  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.

  • MMS Edge: An image library and image editing tool powered by Shutterstock.

  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.

  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.

  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.

  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.

  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.


EZ Texting Features

  • Supported: Group Texting
  • Supported: Two-Way Texting
  • Supported: Drip Campaigns
  • Supported: Text Automation
  • Supported: Text Scheduling
  • Supported: Reminder Texts
  • Supported: 10-Digit Local Number
  • Supported: Dedicated Short Code
  • Supported: A2P Messaging
  • Supported: Text-Enabled Landline
  • Supported: Toll-Free Number
  • Supported: Contact Management
  • Supported: Groups & Segmentation
  • Supported: Unlimited Keywords
  • Supported: Sign-Up Forms
  • Supported: Click-to-Text Generator
  • Supported: QR Codes
  • Supported: Shutterstock Media Library
  • Supported: Image Editor
  • Supported: API Access
  • Supported: Integrations
  • Supported: Link Shortener & Tracker
  • Supported: Campaign Reporting
  • Supported: Contact-level Reporting
  • Supported: AI Compose
  • Supported: Team Inbox
  • Supported: Teammate Manager
  • Supported: Managed Accounts

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Video

EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio, and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(374)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EZ Texting has been widely used by customers to send reminders and promotion messages. Users have found the platform effective for instant communication, enabling quick responses and feedback. Organizations have leveraged EZ Texting to share motivational quotes, send deadline reminders, enhance sales, boost traffic, reduce missed appointments, and gather feedback. It has proven valuable in keeping clients informed by utilizing AI for reminders and saving time. The service has also served marketing purposes well, providing reliable text messaging capabilities for important updates or offers.

Efficient Contact Organization: Users have appreciated the feature of creating unlimited groups to efficiently organize contacts, allowing for seamless management and segmentation. This functionality streamlines communication by enabling users to tailor messages based on specific group characteristics or interests.

Time-saving Templates: The ability to create templates for future use has been well-received by users as it saves time and effort in crafting repetitive messages or campaigns. By having pre-designed templates readily available, users can quickly send out consistent and professional-looking communications without starting from scratch each time.

Effective Message Tracking: Users value the creation of trackable links, enabling them to monitor message effectiveness and make data-driven decisions for optimization. With this feature, users can analyze metrics such as open rates and click-through rates to refine their messaging strategies and improve engagement with recipients.

Character Limitation Struggles: Users have encountered issues with the strict character limits, particularly when differentiating between SMS and MMS messages. This limitation has hindered their ability to effectively communicate detailed information, leading to frustration in message composition.

Desire for Advanced Filtering: Some users have expressed a need for more sophisticated filtering options within groups. They desire the capability to send messages selectively to specific groups while excluding certain members, enhancing their control over targeted communication strategies.

Challenges with Copy and Paste Feature: Multiple users have reported difficulties with the copy and paste feature when uploading contacts. This obstacle forces them into a laborious process of manual adjustments in CSV files, resulting in inefficiencies and wasted time during contact management tasks.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
December 29, 2023

We love EZ Texting!

Jessica Pulliam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to communicate with candidates and our current employees. The product helps with time consuming phone calls and with dealing with a younger generation, who are not keen to answering phone calls.
  • Provides online website and app for ease of use.
  • Notifies of a new message by a push notification online and on the app, and sends an email.
  • Allows multiple messages to be sent, if you are sending a large message.
  • Copy & Paste while using the app would be nice :)
EZ Texting is well suited for quick questions that the HR department can respond to, without having to have an in person chat or phone call.
  • EZ Texting has helped the HR department in the ease of responding to current candidates and employees, while increasing productivity.
EZ Texting is super EZ to use :)
Yes
We selected EZ texting because it was the easiest to use.
  • Microsoft Teams
It was very easy to process the integration.
  • ADP
  • Fowarding Texts
Unknown
  • File import/export
Follow instructions.
5
All are in HR
1
Computer knowledge, phone use
  • Current Employees
  • Candidates
  • Benefit notices
  • N/A
  • Surveys
  • Questionare
  • Bulk Notices
No
  • Cloud Solutions
  • Integration with Other Systems
N/A
  • Implemented in-house
No
  • N/A
Use instructions
  • No Training
yES
N/A
N/A
N/A
Support is very easy
No
No
I am unsure what CallFire is
  • Sending a text to someone
  • Adding a contact
  • Sending a group/mass text
  • None
Yes
I use it often and works very well.
N/A
N/A
N/A
N/A
N/A
N/A
No
  • N/A
  • N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to send out our weekly newsletter to our church members. We also send up updates regarding emergencies/closures/changes/etc. when needed.
  • Easy to use interface. Easy to navigate and get where you need to be quickly.
  • I appreciate the tools provided, especially the link shortener, so everything is super fast.
  • The ability to have multiple groups or categories of contacts is great so that we can target the exact group we need to.
  • Price is always an area that you'd love to see come down - but I don't feel like we're OVERPAYING by any means.
  • I really don't have any other negative or frustrating comments.
I think for the context of a church or a ministry this is a no-brainer. People are communicating via text all throughout the day so being able to connect with our members and volunteers quickly and effectively has been a huge success for us.
  • We've definitely seen an increase in our church-life engagement since utilizing this service.
We looked at Remind.com and Group Texting and decided that EZ Texting had all of the features we needed and the best user interface.
2
We use it to send information and encouragement to our church members.
2
They are organized and structured people who are able to input/collect/compile data and then send that to our church members.
  • Our primary use is to use it to send weekly information about what's going on to our church members.
  • A secondary use would be to send important updates or quick reminders about events.
  • We are considering using this EZ Texting to request information (i.e. send us pics from this weekend, what's your favorite song, etc)
  • We might organize our contacts into different groups to target specific needs. Right now we're mainly just sending out the info to everyone on the list.
Easy to use and suits our needs. Unless someone comes out with a free version I don't see us cancelling our services.
No
  • Price
  • Product Features
  • Product Usability
For us it fell right in the crosshairs of reasonable price and included features/usability.
I suppose we could've had more people in our organization search for more platform options and done a "try before you buy" kinda thing. But we have thoroughly been satisfied with EZ Texting's features, usability, and price point.
  • Implemented in-house
No
Change management was minimal
  • Trying to figure out how frequently we should communicate using this method
Use the opt-in keyword and put it on all your advertisements and publications to build your contact database. Much easier than asking people, "If you want to sign up for our text alerts, send us an email at...." I wish we would've recognized that feature sooner!
  • Self-taught
It took me all of 7 mins to navigate the interface, figure out how to use it, send myself a test message, and then I was ready.
I'm not sure there is anything you couldn't do with EZ Texting...?!?!
Make sure that you categorize your keyword groups/contacts as early on in the process as possible.
No - we have not done any customization to the interface
No - we have not done any custom code
I really like the standard configuration that EZ Texting has setup for all users.
The few times I've had questions or needed them to resolve an issue I called the support number, talked to a real person, and they were able to help me quickly.
No
Anytime I've called in for help with something the agent has given me exceptional support and helped us solve our issues or answered our questions.
  • The link shortener is fantastic and easy to use.
  • Adding contacts and setting up a group was a breeze.
  • Simply generating a new message to send out is unbelievably easy.
  • I literally can't think of anything to put in this section -- everything is easy to navigate and use.
Yes
Works great on my iPhone -- just like using the desktop version!
You would really have to NOT understand the concept of sending an email/text message for this to be difficult to use. It is so simple!
We have never had a problem with the system NOT sending out our message.
We have never needed to use the system and it be unavailable. They seem to schedule their server maintenance perfectly (at least for us!).
Your internet connection/speed is the only limiting factor. EZ Texting's pages are optimized to load quickly and do so.
I did not feel pressured or swindled during the sales process.
They've been super helpful and a pleasure to work with.
When I spoke with the agent about our needs they actually steered us to a lower priced package because they knew we didn't need some of the features of the more costly packages. I very much appreciated that they weren't just after our money but truly did want to earn our business through honesty.
I would just be honest with them and tell them your exact needs. In our experience they were not over or under-selling us. They met our needs with the appropriate package.
No
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