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Betterworks

Betterworks

Overview

What is Betterworks?

Betterworks offers intelligent performance management software solutions. Its enterprise-ready SaaS platform helps workforces and organizations achieve their potential with tools that foster greater manager effectiveness and employee performance, with the goal of increasing engagement and retention.The Betterworks solution combines generative…

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Recent Reviews

Loved Hyphen!

9 out of 10
January 09, 2021
Incentivized
We used Hyphen company-wide. At the time, it was the only platform that we could find that allowed us to send text surveys to employees. …
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Pricing

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What is Betterworks?

Betterworks offers intelligent performance management software solutions. Its enterprise-ready SaaS platform helps workforces and organizations achieve their potential with tools that foster greater manager effectiveness and employee performance, with the goal of increasing engagement and…

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Product Details

What is Betterworks?

Betterworks offers intelligent performance management software solutions. Its enterprise-ready SaaS platform helps workforces and organizations achieve their potential with tools that foster greater manager effectiveness and employee performance, with the goal of increasing engagement and retention.


The Betterworks solution combines generative AI and data analytics to enable organizations to make smart, data-informed decisions linked to performance, calibration, skill development, career development, and succession planning.


A performance management solution, it incorporates goal-setting, manager-employee conversations, feedback, employee engagement, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps. Betterworks’ modules capture structured and unstructured data to provide HR with both comprehensive and granular views of employee performance. This enables managers to coach employees in both performance and career development, continuously improving performance and elevating the employee experience.


Increasing manager effectiveness

Betterworks eases the pressure managers experience by helping them more easily meet organizational and employee demands. Using conversation templates and check-in tools, managers can regularly review employee goal progress and engage in meaningful conversations around performance, recognition, and career development. This strengthens manager-employee relationships by increasing trust, transparency, and authenticity.


Delivering a better employee experience with AI as co-pilot

Businesses achieve better outcomes when employees feel engaged, productive, accomplished, and recognized. With Betterworks AI, employees can develop clear goals and metrics. Employees and managers can also create personalized, comprehensive, constructive, and unbiased feedback, leading to greater trust and focused career planning. Managers can use AI to improve the quality and clarity of their communications by drawing on employee goals, feedback, recognition, and other data to coach, express their expectations, and provide actionable and fair performance reviews.

Betterworks Features

Performance Management Features

  • Supported: Manager note taking
  • Supported: Reporting

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Subordinate goal setting
  • Supported: Individual goal setting
  • Supported: Non-hierarchical goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Additional Features

  • Supported: Peer recognition
  • Supported: Employee feedback
  • Supported: Manager-employee check-ins
  • Supported: Employee engagement surveys
  • Supported: Reporting & dashboards

Betterworks Screenshots

Screenshot of Betterworks Goals with Google Sheets IntegrationsScreenshot of Betterworks Conversations with AI AssistScreenshot of Betterworks Advanced AnalyticsScreenshot of Betterworks Calibration 9-box with filter optionsScreenshot of Betterworks Engage TopicsScreenshot of Betterworks Goals integration with Microsoft Teams

Betterworks Competitors

Betterworks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesGlobal

Frequently Asked Questions

Reflektive, 15Five, and Lattice are common alternatives for Betterworks.

Reviewers rate Corporate goal setting and Subordinate goal setting and Individual goal setting highest, with a score of 9.

The most common users of Betterworks are from Mid-sized Companies (51-1,000 employees).

Betterworks Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users recommend having a culture of collaboration and leadership buy-in when using Betterworks. They suggest creating an environment where team members are adaptable and open to working together towards common goals. This collaborative approach is seen as crucial for the successful implementation of Betterworks.

Reviewers highly recommend using Betterworks as a tool to track goals and ensure progress. They find it much easier than using spreadsheets and word documents for processing OKRs (Objectives and Key Results). With Betterworks, users can easily monitor their goals and measure performance, providing transparency and speed in OKRs management.

Many users suggest tailoring Betterworks to ensure maximum adoption within the organization. They believe that customizing the tool to meet the specific needs and priorities of the team will lead to better utilization and engagement. Additionally, integrating collaboration tools like Slack is recommended for effective notifications and streamlined communication within the platform.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use BetterWorks to keep track of our Objectives and Key Results. The platform allows linking our Objectives with those of the rest of our team, and with the rest of the company. I also use BetterWorks to assess my key results and their progress. It is part of our company strategy.
  • Plan and set quarterly objectives and key results.
  • Follow up progress on key results.
  • Link objectives within the organization.
  • The UX could be updated.
  • I sometimes get confused with color assessments and progress tracking.
  • Some functionalities are locked according to the type of user.
  • Would like to have an option to track specific to-do's.
BetterWorks really helps keep track of quarterly objectives, as long as the entire company follows the OKRs framework. The objectives and key results of each employee can be linked to the general objectives of the organization and that really helps align on the same mission. I wouldn't recommend using BetterWorks as a standalone platform to follow up on objectives if the rest of the organization is not on board with the OKRs framework.
  • Linking objectives
  • Progress tracking
  • Status tracking
Performance Management (10)
72%
7.2
Performance plans
80%
8.0
Plan weighting
80%
8.0
Manager note taking
30%
3.0
Performance improvement plans
80%
8.0
Review status tracking
80%
8.0
Rater nomination workflow
80%
8.0
Review reminders
30%
3.0
Workflow restrictions
80%
8.0
Multiple review frequency
90%
9.0
Reporting
90%
9.0
Performance and Goals (5)
90%
9.0
Corporate goal setting
90%
9.0
Subordinate goal setting
90%
9.0
Individual goal setting
90%
9.0
Line-of sight-visibility
90%
9.0
Performance tracking
90%
9.0
  • It has allowed us to align priorities.
  • Simplifies the annual employee assessment.
  • Gives visibility to the entire operation.
  • Asana and Todoist: To-Do List & Task Manager
BetterWorks is great at implementing the Objectives and Key Results framework, and it also provides a framework for employee feedback and performance reviews. However, BetterWorks' capabilities to follow up on specific tasks or activities are limited, and you would need to complement these features with another app or platform. Nevertheless, I think in many ways is best to keep these kinds of functionalities isolated.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use BetterWorks for 2 purposes: OKRs management and employee performance reviews, including periodic company-wide performance evaluation and periodic 1:1 conversations and feedback sharing between managers and direct reports and peers.
  • Web based platform with everyone being able to access it anytime anywhere
  • Allows for company wide OKRs management and promotes transparency
  • Has some reporting functionalities
  • The platform is not very user friendly and requires training
  • Reporting is limited and has to be heavily customized to work for your organization
[BetterWorks is a] good fit for a 250+ employees company that implements firm wide KPIs/OKRs system to measure employee performance and track corporate goals and progress, promote transparency and accountability.
  • OKRs management - creation of and tracking of objectives, key results
  • Reporting
  • Recordkeeping of performance evaluations
Performance Management (5)
62%
6.2
Manager note taking
80%
8.0
Performance improvement plans
N/A
N/A
Review status tracking
80%
8.0
Review reminders
80%
8.0
Reporting
70%
7.0
Performance and Goals (5)
90%
9.0
Corporate goal setting
90%
9.0
Subordinate goal setting
90%
9.0
Individual goal setting
90%
9.0
Line-of sight-visibility
90%
9.0
Performance tracking
90%
9.0
  • A tool like this was highly viewed by the new hires as it shows the company's commitment to track everyone's contribution to corporates goals
  • Provides transparency into what each team does
  • The implementation was a big effort
BetterWorks provided more functionalities and could cover both performance evaluation and OKRs management. It also presented to have a more robust support.
January 09, 2021

Loved Hyphen!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Hyphen company-wide. At the time, it was the only platform that we could find that allowed us to send text surveys to employees. Having the majority of our work force not be on a computer daily meant that we had to get creative in how we received feedback from our team. Hyphen was able to help us ensure that our workforce was happy, as well as to identify problems quickly and pinpoint any areas that we needed to further investigate. The team was great at helping us customize the platform, and really engaged with us to ensure that we had what we needed.
  • Customized platform
  • Ensured that we had the support we needed.
  • Engaged with us to ensure we could meet our team's needs.
  • The ability to respond back to our team members anonymously to dig deeper into issues.
This platform is great if you have a larger workforce and want to take the temperature of different departments/locations. The easy to use text surveys were a hit with our team, as they literally could complete a survey within a few minutes and get back to their day.
  • This allowed us to have a beat on the pulse of our team quickly.
  • This allowed us to see targeted areas of need for development or coaching.
  • This alerted us to an issue quickly so that we could investigate and deal with a situation before it became a larger issue.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[It's] Used by the whole organisation for aligning, sharing and tracking key/strategic objectives for all layers of management.
  • Amazing user experience
  • Gamification and social
  • See alignment of your objectives to the top leadership
  • Seeing all people in the org and their objectives is not so intuitive
  • Mobile app has some bugs
Most suited for aligning and tracking key objectives. Not suited for project management.
  • Results driven objectives
  • Alignment of goals across organisation
  • Transparency
Stephanie Casstevens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use BetterWorks to share top company goals, align team goals with our top goals, and have quarterly conversations about our goals and progress with our teams. Being able to see the goals across the entire company enables transparency and alignment among the cross-functional teams as well as our different departments.
  • Neat and easy to understand
  • Easy to sort by different critera
  • Shows how goals roll up in a tree/chart
  • It's sometimes hard to see ONLY your milestones and goals
  • Having more default units of measure might be nice (or being able to save your own custom ones)
  • Native integrations with software (like HubSpot) would be great
As a company that has nearly doubled in size in less than a year we've really had to make a conscious effort to over communicate and be transparent about or work to both stay focused and not duplicate work. BetterWorks has worked really well for us to be able to share progress, celebrate wins, stay focused, and collaborate across departments to best leverage our unique skills to achieve our top company goals. I'm not sure this kind of platform would have been necessary a year ago when we were much smaller (fewer than 50 people) but now that we're crossing 100 team members it's been...I'd say vital to keeping us on track.
Performance Management (9)
N/A
N/A
Performance plans
N/A
N/A
Plan weighting
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Rater nomination workflow
N/A
N/A
Review reminders
N/A
N/A
Workflow restrictions
N/A
N/A
Multiple review frequency
N/A
N/A
Reporting
N/A
N/A
Performance and Goals (5)
90%
9.0
Corporate goal setting
90%
9.0
Subordinate goal setting
90%
9.0
Individual goal setting
90%
9.0
Line-of sight-visibility
90%
9.0
Performance tracking
90%
9.0
  • We've been able to cut down on duplicate work because we're all aware of what everyone is working on.
  • We can best leverage everyone's skills by collaborating to achieve top company goals.
  • With BetterWorks our top company goals are always front of mind and driving our everyday work keeping us focused.
I haven't seen many other platforms but I've really enjoyed working in BetterWorks from day one. My team was one of the first at our company to jump in and set goals and milestones and it's been easy to use and intuitive. There wasn't much of a learning curve with the platform itself - simply with goal setting in general. It would be nice though if there were some tips on setting good goals in the platform.
99
From our CEO and other c-level executives down to entry level employees, we have everyone using BetterWorks currently. Some set their own goals which roll up to top company goals while others are assigned a milestone and have periodic conversations with their managers. Everyone at our company has been trained in and is active in BetterWorks in some way.
2
Our HR/people operations managers are our primary support in BetterWorks. The one who is particularly successful is very social within the company and is always providing us with tips, lunch and learns, and reminders about how to best use BetterWorks. She is going to a conference soon to learn more about the platform and bring us back that knowledge as well.
  • Aligning cross-functional teams
  • Eliminating duplicate work
  • Keeping focused on top company goals
We've been using it for going on four quarters now and it's become part of how our team plans our work for the quarter, holds ourselves accountable, and decides who is doing what work and why. Without it we'd certainly have to replace it with something else - plus it's so nice to see the other departments and top company goals so easily.
  • Updating progress/checking in
  • Viewing top company goals
  • Creating new milestones under goals
  • The goals set by other team members must be written consciously and as measurable goals or it's difficult to create milestones underneath these. Goals that are too lengthy get truncated or are difficult to read. I wouldn't say this is really the fault of BetterWorks but maybe a 'draft' status of a goal would be nice.
  • Viewing just your current goals and milestones is oddly difficult even when you filter by name.
  • The way you submit conversations is not the most intuitive.
Overall the platform is clean and easy to use. It's quick to learn and not unnecessarily complex. While a few specific filtering features can be wonky it's nice that it's simple and clean. There are a lot of icons where words may be more appropriate in the navigation but otherwise the platform is easy to use and quick to hop into and check in.
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