M‑Files Reviews

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Score 8.6 out of 100

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Reviews (1-25 of 48)

Penny Arnold | TrustRadius Reviewer
June 09, 2020

M-Files is Great and Reliable for Our Hospital System's Policies and Forms. See What They Can Do for You!

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • The price we pay for M-Files is about one third less than the price that we were paying our previous vendor plus we have a custom-built amazing dependable system with great support.
  • From a compliance and legal standpoint, our policies are always available to end users including easy access to previous versions.
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Jason von Innerebner | TrustRadius Reviewer
May 16, 2020

Deploying M-Files, an EDM that can meet any organization's needs!

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • The M-Files product has forced us to be critical of our processes and deliberate in the change process. This is bringing a standardization to our organization that is producing a better team dynamic between the working groups.
  • It is becoming easier for our colleagues to move to new roles in the organization without losing their previous work. Dynamic access rights ensure that people have access to the data they need to do their job even when their job changes.
  • Integration into systems such as Active Directory ensure it's not another system to update as organizational changes happen. This reduces the IT overhead for on-boarding and off-boarding users.
  • Having a full audit trail of who made what changes to documents makes auditing changes simple. The previous "network folders" just didn't capture any of those changes.
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Sarah M.C. von Innerebner | TrustRadius Reviewer
May 15, 2020

Five years using and still enjoying the M-Files experience

Score 9 out of 10
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Return on Investment

  • Positive: Collaborating on documents across teams.
  • Positive: Reduction in duplicate documents.
  • Positive: Transparency of authorship.
  • Positive: Permission restriction on business process workflows.
  • Negative: Change management to align the organization with new tools and sunset legacy systems.
Read Sarah M.C. von Innerebner's full review
Anonymous | TrustRadius Reviewer
May 13, 2020

Make it easier and safer

Score 9 out of 10
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Return on Investment

  • Efficiency for first 5 years.
  • Improvement from the start has been average.
  • Compliance and safety requirements are fulfilled.
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Anonymous | TrustRadius Reviewer
March 18, 2020

M-Files Review

Score 8 out of 10
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Return on Investment

  • Increased compliance with requirements from authorities.
  • Less manual work.
  • Expensive system development, most features were not included in the first definition phase and had to be done as a separate change management task.
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Özgür Erkek, MSc, PRINCE2® | TrustRadius Reviewer
October 16, 2019

Good for file management and security; but not user friendly due to file view system

Score 6 out of 10
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Return on Investment

  • It brings security as file sharing is limited to M-Files - We do not attach any confidential files anymore, only share them via M-Files.
  • It maintains information to be kept inside the company as it is not being stored in local hard drives.
  • It causes users to spend a lot of time while doing categorization, file views and document uploads.
Read Özgür Erkek, MSc, PRINCE2®'s full review
Anonymous | TrustRadius Reviewer
December 30, 2019

Superb Document Management System

Score 9 out of 10
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Return on Investment

  • It is a cost-effective application.
  • It is easy to be customized, so less money is required to change the application.
  • It makes the information easy to be shared, but without losing security.
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Anonymous | TrustRadius Reviewer
August 09, 2019

An affordable and underestimated ECM platform

Score 8 out of 10
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Return on Investment

  • With any ECM platform, sharing and accountability of information is now possible.
  • The time spent trying to find current information has been reduced and sped up productivity.
  • User acceptance and training is minimal but still a concern that impacts the business.
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Anonymous | TrustRadius Reviewer
July 12, 2019

Happy M-Files Review

Score 9 out of 10
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Return on Investment

  • Compliance and history storage for audits.
  • Quick retrieval of documents - time reduction.
  • Structure - elimination of duplicates, paper copies, and multiple databases.
  • Traceability - workflows and assignments help locate status of documentation.
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Anonymous | TrustRadius Reviewer
April 04, 2019

M-Files review

Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • Before M-Files documents were spread out to two different "systems" and documents were difficult to find. With M-Files finding documents became efficient.
  • Document revisions and maintaining revisions is improved after implementing M-Files.
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Anonymous | TrustRadius Reviewer
June 19, 2019

M-Files is a great fit for small manufacturing companies

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • Staff is enabled to focus more on value-added tasks and projects rather than filing paper copies.
  • Has enabled company to reduce the amount of paper use and hard copy file storage by 90%.
  • Document control has been streamlined so most current copies are readily available, reducing errors.
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Anonymous | TrustRadius Reviewer
June 01, 2019

M‑Files Review

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • In the first year, we saved $70,000 by implementing M-Files.
  • Efficiency increased with adoptability being so high.
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Tom Purdy | TrustRadius Reviewer
September 05, 2018

M-Files - Allows you to search for what you need wihout knowing where it's located.

Score 10 out of 10
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Return on Investment

  • M-Files has already improved staff efficiencies by simplifying search and storage.
  • M-Files will improve data, file accessibility using the IML tool which can search several locations simultaneously.
Read Tom Purdy's full review

Feature Scorecard Summary

Content capture & imaging (33)
8.0
File sync, storage & archiving (40)
8.5
Document management (42)
8.5
Records management (41)
8.0
Content search & retrieval (42)
8.5
Enterprise content collaboration (35)
8.3
Content publishing & creation (9)
6.9
Security, risk management & information governance (38)
8.5
Contract lifecycle management (30)
8.6
Automated workflows (37)
8.5
Artificial intelligence (17)
6.6
Mobile support (9)
7.1
Integration (10)
7.5

About M‑Files

M-Files provides an information management platform that is designed to improve business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration.

Using artificial intelligence (AI) technologies in its Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.

The vendor claims thousands of organizations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Valmet, Rovio, SAS Institute and thyssenkrupp.

M‑Files Features

Enterprise Content Management Features
Has featureContent capture & imaging
Has featureFile sync, storage & archiving
Has featureDocument management
Has featureRecords management
Has featureContent search & retrieval
Has featureEnterprise content collaboration
Has featureContent publishing & creation
Has featureSecurity, risk management & information governance
Has featureContract lifecycle management
Has featureAutomated workflows
Has featureArtificial intelligence
Has featureMobile support
Has featureIntegration

M‑Files Screenshots

M‑Files Video

M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. M-Files enables organizations to access and manage the ever-increasing amount of documents and information across all business systems without requiring an expensive and time-consuming migration.

M‑Files Integrations

Microsoft Office 365, NetSuite, Salesforce.com, DocuSign, AutoCAD, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Esri, Micosoft Teams, Microsoft SharePoint, Sage 200, AutoCAD LT and Autodesk, SAP, ChronoScan

M‑Files Competitors

Laserfiche, Alfresco Enterprise Content Management, OpenText Enterprise Content Manamagement (ECM)

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Please contact an M-Files representative via https://www.m-files.com for pricing information.

M‑Files Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

M‑Files Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone
Supported Countries:M-Files is available in 100+ countries through direct support or via the company's partner network.
Supported Languages: M-Files is available in 30+ languages.