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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.3
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6052)

Attribute Ratings

Reviews

(126-150 of 264)
Companies can't remove reviews or game the system. Here's why
Nafisha Labiba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Saves time and enables the team to experience work life balance.
  • Higher employee retention rate.
  • Fastest business communication ensuring speed to market against the competition.
  • The smartest way to deal with the corporate customers (got to have 3 companies contract with us last year just with the vibrant screen sharing and with our pitch for the job).
May 12, 2021

Teams is a wonder!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We use it for interdepartmental communication, project meetings, communication, and file sharing.
  • Microsoft Teams has only positively impacted our business, as it makes it easier to communicate with our customers and work out issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It replaced a legacy videoconferencing hardware tool. By just using software it is now much more used in the organization.
  • being part of the Office 365 E3 offering, it was"free"; came in the whole suite. So no extra support and management of the old legacy systems.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • There is not an ROI for Microsoft Teams since it is included in our Enterprise license model. The collaboration aspects of the application are where it shines.
  • The ability to quickly reach out to others in our organization is beneficial. This increases productivity because it allows us to be on the phone with one person and chat to a different person at the same time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • With the use of Teams, we have disabled different online meeting tools that we have used before. First of all it provided simplicity.
  • It facilitated the flow and management of the meetings.
  • During the pandemic period, remote workers had connection problems in online meetings due to their internet connections. This problem has been minimized after switching to Teams.
  • Its integration with Microsoft services has facilitated our information flow.
  • In Teams, the correspondence of the teams and the chat screen is quite complex, sometimes causing us to miss correspondence and tasks.
Emir Omeragić | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Every day collaborations make Teams most used application on company level.
  • It enabled integration with other departments on more granular level.
  • It complements our ticketing systems with Task feature.
  • Document collaborations made it No. 1 tool for reviewing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Positive in that users are able to quickly get on a call and verify certain information and updates.
  • With users not in the office, it is a great tool to bring everyone on board with both video and screen sharing.
  • The ability to transcribe the meetings with the software makes it useful when needing to look back at certain statements.
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