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SAP Crystal

SAP Crystal

Overview

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

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Recent Reviews

Decent reporting tool

8 out of 10
February 15, 2020
Incentivized
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Review

7 out of 10
January 08, 2020
Incentivized
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 29 features
  • Publish to PDF (131)
    10.0
    100%
  • Report sharing and collaboration (118)
    10.0
    100%
  • Report Formatting Templates (115)
    10.0
    100%
  • Formatting capabilities (133)
    10.0
    100%

Reviewer Pros & Cons

View all pros & cons
JM
Jenny Miranda
Executive Services Administrator
Proulx Manufacturing Inc. (Executive Office, 11-50 employees)
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Pricing

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Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Software TRAIL DEMO SAP Crystal Reports 2013

YouTube

SAP Crystal Dashboard Design - Demo video

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

9.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9.6
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7
Avg 7.9
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Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reportsScreenshot of Export to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Competitors

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

SAP Crystal Downloadables

Frequently Asked Questions

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Windward Core, Jaspersoft, and Jet Reports are common alternatives for SAP Crystal.

Reviewers rate Customizable dashboards and Report Formatting Templates and Drill-down analysis highest, with a score of 10.

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(556)

Attribute Ratings

Reviews

(126-150 of 156)
Companies can't remove reviews or game the system. Here's why
May 05, 2016

Crystal Reports - Powerful business reporting tool

Paul Jennings | TrustRadius Reviewer
Paul Jennings
Software Development Manager
Rock IT Limited (Financial Services, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SAP Crystal Reports is very useful when you wish to roll out reports to an organisation, and provide "power users" with the ability to tailor or create their own reports. These users are able to create reports to address business needs with minimal programming knowledge.
May 05, 2016

Great platform that needs improvement

Verified User
Director in Information Technology
International Trade and Development Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Working with databases is one of the strongest points of Crystal Reports. Unfortunately, the licensing options are not oriented towards small businesses. It would be great to have a limited version for companies that don't run a lot of reports.
May 05, 2016

Crystal Reports Review

Douglas Barbin | TrustRadius Reviewer
Douglas Barbin
Software Development Manager
Verma Systems, Inc. (Information Technology and Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is particularly well suited for quickly writing simple reports, even if the user does not have a whole lot of technical knowledge or experience. It is somewhat less appropriate for more complex reports, although it does allow a wide range of formatting options for the report and the data contained therein.
January 22, 2016

Looking for Some Reporting BLING? Try Crystal Reports.

Nathan Patrick Taylor | TrustRadius Reviewer
Nathan Patrick Taylor
Clinical Informatics Consultant
Symphony Post-Acute Network (Hospital & Health Care, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use several different reporting tools and, by far, the most well suited feature is the ability to build reports to a specific format and schedule them for release. The grouping and custom coding features in the formula editor allow developers to create reports that match user needs perfectly.
October 01, 2015

Crystal Reports 2011: I see the good within but I hate it.

GG
Greg Gurr
Business Analyst & Sr. VIP Developer
Canaccord Genuity Corp. (Investment Banking, 1001-5000 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In the world of enterprise report designers, Cognos and Crystal Reports both fit the bill. If your organization is already using one, there's your answer, there isn't a better one. If you are responsible for selecting one or the other for your organization, work with your IT infrastructure people to see if one reporting package fits your enterprise configuration better than the other. Otherwise it will probably come down to how heavily you need the advanced analytics; that functionality is evolving all the time and you can just focus on which of those features appeals to you more.
July 08, 2015

Crystal Reports Functions Well With Our Database

Samantha Cruff | TrustRadius Reviewer
Samantha Cruff
Marketing Communications Coordinator
Lawyers Mutual Liability Insurance Company of N.C. (11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Is Crystal Reports necessary to retrieve data from my database? Does my database integrate easily with Crystal Reports? What are any potential issues I may have integrating with Crystal Reports? With another product? What are the benefits of using Crystal Reports? The disadvantages? What are the costs involved? Would a cheaper product perform comparably?
November 07, 2014

Crystal Reports Helps Companies See Through To Their Business Information

David Deitch | TrustRadius Reviewer
David Deitch
Crystal Reports Developer
Tyler Technologies (Information Technology and Services, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Learning Crystal Reports is only part of the educational process for learning Business Intelligence Reporting. You need to have the fundamental ability to become familiar with how a business operates, how it uses information. You need to be able to translate a company's requirements for managing and and acting on information to the technical organization and structure of its data systems. To be a successful report developer you need to be able to speak both languages. There are some great resources out there for Crystal Reports professionals, such my own Crystal Reports group on LinkedIn, where developers meet and share ideas as well as where employers and recruiters come to find them. There is also the Crystal Reports Users Group Crystal Users group, both hosted by Yahoo Groups, which have been serving and supporting Crystal Reports professionals for over a decade. Plus many web sites, online tutorials, video tutorials, skills training and more. Just don't forget that there are two sides to Business Intelligence Reporting - and Crystal Reports is only one of them.
November 04, 2014

Crystal Reports: A Best In Breed Reporting Tool

Stephanie Huber | TrustRadius Reviewer
Stephanie Huber
Senior BI Consultant
Decision First Technologies (Information Technology and Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
If you need free standing blocks of data at different levels of aggregation, Crystal is not your tool. If the end user want to slice and dice the data on the fly, Crystal is not your tool. If you want to produce beautiful looking reports that support limited online interactivity and can be bursted to large populations, Crystal is your tool.
November 04, 2014

Report Creation that will get you Awards with Crystal Reports

Verified User
Project Manager in Information Technology
Information Technology and Services Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
From my personal experience, I prefer Crystal Reports to all other report writers I have tried. I just like how easy it is to develop a report to meet your needs with its WYSIWYG style. When selecting a product, I would ask that the company walk-through all that the system can do, because this is where we were truly sold on Crystal Reports. Also, the fact that we have the InfoView option as well, makes this a product that both our designers and clients love.
September 15, 2014

Crystal Decisions

Nicole Frigo | TrustRadius Reviewer
Nicole Frigo
Manager of Sales Analysis, NAD
Revelwood (Hospitality, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think Crystal Reports is a great tool, relatively simple to deploy, and cost effective. If you are looking for a tool to use as a UI, that can quickly turn out simple reports for auditing and tying back data, it is a good solid option. Since it connects to your database it is flexible enough to handle changes that in other tools would impact performance structure.
February 04, 2014

Crystal a great tool for reporting.

Verified User
Analyst in Information Technology
Financial Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
The only scenario in which I would not recommend Crystal is one in which the price tag did not make sense for the company. For instance a small company that needs reporting but not published. Crystal might not be for everyone but it still holds the place as the top of the line reporting suites out there.
February 03, 2014

Crystal Reports Allows Your Company to Leverage Invaluable Data

Verified User
Employee in Product Management
Professional Training & Coaching Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I would say it's great for companies who use a lot of data and need flexibility to leverage that data. I would ask how much data the company has. If there's not a lot of data, a product that is a little easier to get up and running (Access, Excel, etc.).
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