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TrustRadius
Slack

Slack

Starting at $0 per month per user
View Pricing

Overview

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…

Read more
Recent Reviews

Slack easy and useful

9 out of 10
March 13, 2024
Incentivized
We use Slack with channel to set specific scope discussions on products, teams and direct chat communications among the employees. It is …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (406)
    9.6
    96%
  • Mobile Access (383)
    9.2
    92%
  • Discussions (393)
    9.1
    91%
  • Notifications (402)
    8.9
    89%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Free

$0

Cloud

Pro

$7.25*

Cloud
per month per user

Business+

$12.50*

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.1
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Product Details

What is Slack?

Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.

The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.

Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.

Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.

Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).

Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.

Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.

Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.


Slack Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Additional Features

  • Supported: Audio Conferencing
  • Supported: Video Conferencing
  • Supported: Sales Enablement
  • Supported: Unified Communications as a Service
  • Supported: Meeting Management
  • Supported: Encrypted Communications

Slack Integrations

Slack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

Slack starts at $0.

Microsoft Teams, Google Chat, and Discord are common alternatives for Slack.

Reviewers rate Chat highest, with a score of 9.6.

The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8206)

Attribute Ratings

Reviews

(1-25 of 406)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
98%
9.8
Task Management
100%
10.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
100%
10.0
Communication (5)
88%
8.8
Chat
100%
10.0
Notifications
100%
10.0
Discussions
60%
6.0
Surveys
90%
9.0
Internal knowledgebase
90%
9.0
File Sharing & Management (7)
100%
10.0
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Device sync
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
70%
7.0
Task Management
60%
6.0
Scheduling
60%
6.0
Workflow Automation
60%
6.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
40%
4.0
Communication (5)
92%
9.2
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
80%
8.0
Internal knowledgebase
80%
8.0
File Sharing & Management (7)
100%
10.0
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Device sync
100%
10.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
76%
7.6
Task Management
70%
7.0
Scheduling
60%
6.0
Workflow Automation
100%
10.0
Mobile Access
100%
10.0
Search
50%
5.0
Communication (5)
80%
8.0
Chat
100%
10.0
Notifications
90%
9.0
Discussions
90%
9.0
Surveys
70%
7.0
Internal knowledgebase
50%
5.0
File Sharing & Management (4)
95%
9.5
Video files
90%
9.0
Audio files
100%
10.0
Advanced security features
90%
9.0
Device sync
100%
10.0
Meet Dhruv | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Project Management (6)
85%
8.5
Task Management
90%
9.0
Scheduling
90%
9.0
Workflow Automation
90%
9.0
Mobile Access
90%
9.0
Search
70%
7.0
Visual planning tools
80%
8.0
Communication (5)
90%
9.0
Chat
90%
9.0
Notifications
100%
10.0
Discussions
90%
9.0
Surveys
80%
8.0
Internal knowledgebase
90%
9.0
File Sharing & Management (7)
88.57142857142858%
8.9
Versioning
80%
8.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
100%
10.0
Advanced security features
90%
9.0
Device sync
80%
8.0
Score 9 out of 10
Vetted Review
Verified User
Project Management (6)
96.66666666666666%
9.7
Task Management
90%
9.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
90%
9.0
Communication (5)
98%
9.8
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
90%
9.0
Internal knowledgebase
100%
10.0
File Sharing & Management (7)
98.57142857142858%
9.9
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
90%
9.0
Device sync
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Project Management (6)
93.33333333333334%
9.3
Task Management
100%
10.0
Scheduling
100%
10.0
Workflow Automation
80%
8.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
80%
8.0
Communication (5)
96%
9.6
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
90%
9.0
Internal knowledgebase
90%
9.0
File Sharing & Management (7)
95.71428571428571%
9.6
Versioning
80%
8.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
90%
9.0
Access control
100%
10.0
Advanced security features
100%
10.0
Device sync
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
88.33333333333334%
8.8
Task Management
70%
7.0
Scheduling
90%
9.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
80%
8.0
Communication (5)
84%
8.4
Chat
100%
10.0
Notifications
100%
10.0
Discussions
80%
8.0
Surveys
80%
8.0
Internal knowledgebase
60%
6.0
File Sharing & Management (7)
77.14285714285714%
7.7
Versioning
50%
5.0
Video files
80%
8.0
Audio files
80%
8.0
Document collaboration
80%
8.0
Access control
80%
8.0
Advanced security features
80%
8.0
Device sync
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
74%
7.4
Task Management
50%
5.0
Scheduling
100%
10.0
Workflow Automation
50%
5.0
Mobile Access
100%
10.0
Search
70%
7.0
Communication (5)
86%
8.6
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
60%
6.0
Internal knowledgebase
70%
7.0
File Sharing & Management (5)
74%
7.4
Versioning
80%
8.0
Video files
80%
8.0
Audio files
80%
8.0
Advanced security features
50%
5.0
Device sync
80%
8.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
88.33333333333334%
8.8
Task Management
90%
9.0
Scheduling
90%
9.0
Workflow Automation
90%
9.0
Mobile Access
90%
9.0
Search
90%
9.0
Visual planning tools
80%
8.0
Communication (5)
92%
9.2
Chat
100%
10.0
Notifications
80%
8.0
Discussions
100%
10.0
Surveys
90%
9.0
Internal knowledgebase
90%
9.0
File Sharing & Management (7)
92.85714285714286%
9.3
Versioning
90%
9.0
Video files
90%
9.0
Audio files
100%
10.0
Document collaboration
90%
9.0
Access control
90%
9.0
Advanced security features
90%
9.0
Device sync
100%
10.0
Score 9 out of 10
Vetted Review
Verified User
Project Management (6)
95%
9.5
Task Management
100%
10.0
Scheduling
100%
10.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
90%
9.0
Visual planning tools
90%
9.0
Communication (5)
92%
9.2
Chat
100%
10.0
Notifications
80%
8.0
Discussions
90%
9.0
Surveys
90%
9.0
Internal knowledgebase
100%
10.0
File Sharing & Management (7)
94.28571428571429%
9.4
Versioning
100%
10.0
Video files
90%
9.0
Audio files
100%
10.0
Document collaboration
90%
9.0
Access control
90%
9.0
Advanced security features
90%
9.0
Device sync
100%
10.0
Muhammad Rohan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
86%
8.6
Task Management
80%
8.0
Scheduling
80%
8.0
Workflow Automation
80%
8.0
Mobile Access
100%
10.0
Search
90%
9.0
Communication (3)
93.33333333333334%
9.3
Chat
100%
10.0
Notifications
80%
8.0
Discussions
100%
10.0
File Sharing & Management (7)
100%
10.0
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Device sync
100%
10.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
65%
6.5
Task Management
80%
8.0
Scheduling
40%
4.0
Workflow Automation
70%
7.0
Mobile Access
100%
10.0
Search
50%
5.0
Visual planning tools
50%
5.0
Communication (5)
84%
8.4
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
80%
8.0
Internal knowledgebase
40%
4.0
File Sharing & Management (7)
55.71428571428571%
5.6
Versioning
40%
4.0
Video files
70%
7.0
Audio files
70%
7.0
Document collaboration
50%
5.0
Access control
N/A
N/A
Advanced security features
70%
7.0
Device sync
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
100%
10.0
Task Management
100%
10.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
100%
10.0
Communication (5)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
100%
10.0
Internal knowledgebase
100%
10.0
File Sharing & Management (7)
100%
10.0
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Device sync
100%
10.0
March 13, 2024

Slack easy and useful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
70%
7.0
Task Management
80%
8.0
Scheduling
70%
7.0
Workflow Automation
70%
7.0
Mobile Access
60%
6.0
Search
70%
7.0
Visual planning tools
70%
7.0
Communication (3)
83.33333333333334%
8.3
Chat
90%
9.0
Notifications
80%
8.0
Discussions
80%
8.0
File Sharing & Management (5)
78%
7.8
Versioning
80%
8.0
Video files
80%
8.0
Audio files
80%
8.0
Access control
70%
7.0
Device sync
80%
8.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (2)
100%
10.0
Mobile Access
100%
10.0
Search
100%
10.0
Communication (4)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Internal knowledgebase
100%
10.0
File Sharing & Management (5)
100%
10.0
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
81.66666666666666%
8.2
Task Management
50%
5.0
Scheduling
80%
8.0
Workflow Automation
100%
10.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
60%
6.0
Communication (5)
92%
9.2
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
60%
6.0
Internal knowledgebase
100%
10.0
File Sharing & Management (7)
85.71428571428571%
8.6
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
60%
6.0
Access control
70%
7.0
Advanced security features
70%
7.0
Device sync
100%
10.0
March 11, 2024

Game Changer

Score 8 out of 10
Vetted Review
Verified User
Project Management (6)
65%
6.5
Task Management
80%
8.0
Scheduling
70%
7.0
Workflow Automation
90%
9.0
Mobile Access
90%
9.0
Search
N/A
N/A
Visual planning tools
60%
6.0
Communication (3)
83.33333333333334%
8.3
Chat
80%
8.0
Notifications
90%
9.0
Discussions
80%
8.0
File Sharing & Management (7)
84.28571428571429%
8.4
Versioning
80%
8.0
Video files
70%
7.0
Audio files
80%
8.0
Document collaboration
90%
9.0
Access control
90%
9.0
Advanced security features
90%
9.0
Device sync
90%
9.0
March 11, 2024

Slack is AMAZING!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
100%
10.0
Task Management
100%
10.0
Workflow Automation
100%
10.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
100%
10.0
Communication (3)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
File Sharing & Management (5)
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Device sync
100%
10.0
March 09, 2024

Usability of Slack.

Score 9 out of 10
Vetted Review
Verified User
Project Management (6)
86.66666666666666%
8.7
Task Management
90%
9.0
Scheduling
80%
8.0
Workflow Automation
100%
10.0
Mobile Access
80%
8.0
Search
80%
8.0
Visual planning tools
90%
9.0
Communication (5)
84%
8.4
Chat
100%
10.0
Notifications
80%
8.0
Discussions
90%
9.0
Surveys
80%
8.0
Internal knowledgebase
70%
7.0
File Sharing & Management (7)
85.71428571428571%
8.6
Versioning
80%
8.0
Video files
90%
9.0
Audio files
100%
10.0
Document collaboration
90%
9.0
Access control
80%
8.0
Advanced security features
70%
7.0
Device sync
90%
9.0
Lieven Oosterlinck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
92%
9.2
Task Management
80%
8.0
Scheduling
80%
8.0
Workflow Automation
100%
10.0
Mobile Access
100%
10.0
Search
100%
10.0
Communication (3)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
File Sharing & Management (7)
81.42857142857142%
8.1
Versioning
90%
9.0
Video files
60%
6.0
Audio files
70%
7.0
Document collaboration
100%
10.0
Access control
80%
8.0
Advanced security features
70%
7.0
Device sync
100%
10.0
Adib Bamieh 🇵🇸 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
68%
6.8
Task Management
60%
6.0
Scheduling
60%
6.0
Workflow Automation
80%
8.0
Mobile Access
100%
10.0
Search
40%
4.0
Communication (5)
82%
8.2
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
70%
7.0
Internal knowledgebase
40%
4.0
File Sharing & Management (7)
51.42857142857143%
5.1
Versioning
30%
3.0
Video files
50%
5.0
Audio files
60%
6.0
Document collaboration
50%
5.0
Access control
70%
7.0
Advanced security features
N/A
N/A
Device sync
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (5)
74%
7.4
Task Management
60%
6.0
Scheduling
60%
6.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
50%
5.0
Communication (4)
95%
9.5
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Internal knowledgebase
80%
8.0
File Sharing & Management (4)
95%
9.5
Video files
100%
10.0
Audio files
100%
10.0
Access control
80%
8.0
Device sync
100%
10.0
March 04, 2024

Near perfection

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (3)
90%
9.0
Workflow Automation
80%
8.0
Mobile Access
100%
10.0
Search
90%
9.0
Communication (4)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
100%
10.0
File Sharing & Management (5)
86%
8.6
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
60%
6.0
Access control
70%
7.0
Device sync
100%
10.0
February 27, 2024

Slack is another level

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management (4)
75%
7.5
Task Management
60%
6.0
Workflow Automation
80%
8.0
Mobile Access
100%
10.0
Search
60%
6.0
Communication (5)
86%
8.6
Chat
100%
10.0
Notifications
80%
8.0
Discussions
80%
8.0
Surveys
90%
9.0
Internal knowledgebase
80%
8.0
File Sharing & Management (2)
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Project Management (6)
70%
7.0
Task Management
90%
9.0
Scheduling
70%
7.0
Workflow Automation
70%
7.0
Mobile Access
60%
6.0
Search
70%
7.0
Visual planning tools
60%
6.0
Communication (5)
72%
7.2
Chat
80%
8.0
Notifications
80%
8.0
Discussions
80%
8.0
Surveys
60%
6.0
Internal knowledgebase
60%
6.0
File Sharing & Management (7)
68.57142857142857%
6.9
Versioning
50%
5.0
Video files
70%
7.0
Audio files
70%
7.0
Document collaboration
70%
7.0
Access control
70%
7.0
Advanced security features
70%
7.0
Device sync
80%
8.0
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