TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.6 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    BasecampSlack
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BasecampSlack
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    BasecampSlack
    Considered Both Products
    37signals
    Chose Basecamp
    We moved from Basecamp to monday.com. Monday is much better suited to an environment where most projects are similar to other projects you are currently working on or have already completed. Monday isn't as "social" or as "community building" as Basecamp, but we've always used S…
    Incentivized
    Chose Basecamp
    Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be …
    Incentivized
    Chose Basecamp
    We found Basecamp's features to be more better than Slack, especially for a bigger group of people.
    Incentivized
    Chose Basecamp
    Each platform has pros and cons. We ultimately switched away from Kantata (formerly Mavenlink) because our clients were more familiar with Basecamp.
    Incentivized
    Chose Basecamp
    I like Trello too, but our organization prefers Basecamp so that's what I stick to
    Incentivized
    Chose Basecamp
    Basecamp is a feature-rich and user-friendly platform that outpaces other solutions we've explored. The vast number of integrations available, as well as the years of dedicated developers as well as the natively available mobile apps, really make Basecamp a leader in this …
    Incentivized
    Chose Basecamp
    Basecamp if far simpler than ClickUp. We use ClickUp to manage our internal task management, as it provides more customization, additional views and more room for extreme detail in tasks. We used Basecamp for clients because of its simplicity and ease-of-use. Basecamp requires …
    Incentivized
    Chose Basecamp
    We liked Basecamp as it was initially free to use for 30 days. Further, there were some interns in our project who used the product at their university.There were videos available on how to set up and use the product. For us, it was the convenience of setting it up and hit the …
    Incentivized
    Chose Basecamp
    I prefer Basecamp over Trello as it is more complete and easier to use.
    Incentivized
    Chose Basecamp
    Basecamp is a similar type of software but is on a totally different playing field than Monday. Basecamp is definitely a lot more bare bones, it is a task tracking software and that is all. Basecamp is more of a "To Do" list where as Monday is a full-on task scheduling, time …
    Incentivized
    Chose Basecamp
    JIRA was the best software for our development team which i was in charge of. Its definitely more aligned to software development and offered us a good platform to handle dependencies and software releases (versioning). This is something that Basecamp was lacking. Asana stacks …
    Incentivized
    Chose Basecamp
    We stopped using Basecamp and started using Trello instead. Trello works better for us and our agile methodology
    Incentivized
    Chose Basecamp
    All of them can be used regularly and we used them before. But we chose Basecamp because it's simple to use and setup. And our company is small sized organization and we don't have to use big software to track and manage our projects. I recommend Basecamp for an individual user …
    Incentivized
    Chose Basecamp
    Basecamp is a very basic tool. There are pros and cons to this. I think other tools like Trello have much more to offer, and many more features. But this could be an issue for organizations looking for an easy-to-use tool. It really depends on the need of the company and the …
    Incentivized
    Chose Basecamp
    Samepage and Slack are just a few steps ahead with its messenger and communication platforms and is leagues behind when it comes to integration with other systems. However, most systems can be redundant when attempting to accomplish something that caters to a non-technical …
    Incentivized
    Chose Basecamp
    Slack has recently become our go-to task management and collaboration. Slack is gaining ground in this arena due to its more forward-thinking conversation structure. Basecamp is beginning to feel more like a forum while Slack feels agile and easy to move from conversations at a …
    Salesforce
    Chose Slack
    For overall internal team collaboration, Slack can’t compete with Microsoft Teams and its integrations. But when it comes to easily collaborate with colleagues outside of your organization, Slack’s ease of use, organizational features and ability to let you connect to multiple …
    Incentivized
    Chose Slack
    Slack combines all features of Basecamp and Asana but also offers private messages and integration with other platforms. However, Basecamp has the most simple interface out of the three, while Slack is very complex. For simple task management, Basecamp would be enough as a tool.
    Incentivized
    Chose Slack
    I have used Basecamp in the past, but have not evaluated in the last 3 years. At the time I began using slack, Basecamp was overkill for my needs, and didn't provide as strong of a mobile experience.
    Incentivized
    Chose Slack
    This is the perfect middle ground - more organization and structure than Google Hangouts, but not so rigid as email. Definitely not as hard to navigate and slow to use as Basecamp. Love that it doesn't rely on email to notify users. Instead, it become the main communication app …
    Incentivized
    Chose Slack
    It was too email centric - you get too many emails telling you to go there, so it seemed inefficient.

    There wasn't enough non-project functionality so it was never really "always open" for people the way Slack is, it just felt like an extra thing to do, rather than a tool that …
    Incentivized
    Chose Slack
    • Easy UI
    • Easy file sharing
    • Option of one to one chat
    Incentivized
    Chose Slack
    Slack was so simple to start using--super easy integrations with Jira, Sharepoint/OneDrive, and our PM tools--that it was a no-brainer. The video was glitchy, especially for any users who had iffy upload speeds (which isn't Slack's fault entirely, but they did not have as many …
    Incentivized
    Chose Slack
    In Slack, you can easily collab with your channels. You can upload videos and large files easily.
    Incentivized
    Chose Slack
    Slack is a far superior product. Skype did not have enough features and the mobile app was garbage comparatively. Sametime was one of the worst messaging services I have used. Notifications were incredibly inconsistent.
    Incentivized
    Chose Slack
    Much more customization and ability to organize by topic rather than just by project.
    Incentivized
    Chose Slack
    Slack is an easy team messaging app that's fun to use, with features like the random gif generator. It's an easy way to consolidate multiple team message boards and contact individuals in the company. Although it's not exactly a work flow type app it is suppose to easily …
    Incentivized
    Chose Slack
    Slack is a bit more simplistic than the other pieces of software, but creates more meaningful conversations. The other programs create more of a forum based platform, than a social network like Slack. Slack encourages everyone to get involved with the conversation as opposed to …
    Incentivized
    Chose Slack
    for a team it just works better and no need to have 5 servers to run enterprise version of Skype for Business.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    50 Answers
    97%
    Would buy again
    503 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    99%
    Delivers good value for the price
    426 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    48 Answers
    98%
    Happy with the feature set
    510 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    98%
    Lived up to sales and marketing promises
    295 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    99%
    Implementation went as expected
    330 Answers
    Features
    BasecampSlack
    Project Management
    Comparison of Project Management features of Basecamp and Slack
    Feature
    Basecamp
    8.9
    124 Ratings
    15% above category average
    Slack
    7.9
    628 Ratings
    2% above category average
    Task Management9.1123 Ratings7.6430 Ratings
    Resource Management9.3103 Ratings00 Ratings
    Gantt Charts7.243 Ratings6.961 Ratings
    Scheduling8.899 Ratings7.8363 Ratings
    Workflow Automation9.372 Ratings8.0396 Ratings
    Team Collaboration9.6123 Ratings00 Ratings
    Support for Agile Methodology9.751 Ratings00 Ratings
    Support for Waterfall Methodology8.748 Ratings00 Ratings
    Document Management9.6115 Ratings00 Ratings
    Email integration8.2101 Ratings00 Ratings
    Mobile Access8.7100 Ratings9.4601 Ratings
    Timesheet Tracking9.148 Ratings00 Ratings
    Change request and Case Management9.558 Ratings00 Ratings
    Budget and Expense Management8.442 Ratings00 Ratings
    Search00 Ratings8.2608 Ratings
    Visual planning tools00 Ratings7.3275 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Slack
    Feature
    Basecamp
    8.0
    42 Ratings
    4% above category average
    Slack
    -
    Ratings
    Quotes/estimates10.030 Ratings00 Ratings
    Invoicing10.026 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Communication
    Comparison of Communication features of Basecamp and Slack
    Feature
    Basecamp
    -
    Ratings
    Slack
    8.7
    636 Ratings
    8% above category average
    Chat00 Ratings9.6635 Ratings
    Notifications00 Ratings8.7632 Ratings
    Discussions00 Ratings9.2620 Ratings
    Surveys00 Ratings8.1413 Ratings
    Internal knowledgebase00 Ratings7.8412 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Basecamp and Slack
    Feature
    Basecamp
    -
    Ratings
    Slack
    8.4
    603 Ratings
    4% above category average
    Versioning00 Ratings8.2326 Ratings
    Video files00 Ratings8.2541 Ratings
    Audio files00 Ratings8.4527 Ratings
    Document collaboration00 Ratings7.9429 Ratings
    Access control00 Ratings8.3411 Ratings
    Advanced security features00 Ratings8.3362 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.0455 Ratings
    Best Alternatives
    BasecampSlack
    Small Businesses
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampSlack
    Likelihood to Recommend
    9.9
    (150 ratings)
    9.1
    (639 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    10.0
    (25 ratings)
    Usability
    9.3
    (20 ratings)
    9.0
    (255 ratings)
    Availability
    10.0
    (5 ratings)
    10.0
    (2 ratings)
    Performance
    7.3
    (4 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.8
    (28 ratings)
    10.0
    (68 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    8.8
    (5 ratings)
    Configurability
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.7
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    BasecampSlack
    Likelihood to Recommend
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Pros
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    37signals
    No answers on this topic
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Return on Investment
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ScreenShots